I am a professional mover with over 20 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.
Excellent job, prompt and on time and completed job within time frame. Loaded and secured load properly for long haul move and nothing shifted or was damaged in transit. Guys were hard workers and took great care of my goods. Thank you!
They sent me out to the store for rope and tie Dow’s and never used them. They sent me out to the store for tools to disassemble the furniture. They said their boss didn’t give them tools. This despite my move order being very specific that certain furniture, the 4 poster bed, would need to be disassembled. First they were here to do the furniture moving not the boxes and bins. They kept moving boxes and not the furniture. After being told over and over to move the furniture they finally loaded last than half of the required furniture. On top they of that they loaded a long dresser and left all the draws out. Buried the piece so it took over an hour to dig it out and correct. They removed all the doors of the fridge which was not necessary and refused to reattach them. Took me 1/2 hour to reattach. What mover does that?They disregarded instructions and did not do the job they were hired to do. They complained a lot.
They showed up prepared to go to work. After showing them all that was to be packed they had a plan to load the container that was amazing at how well they could make use of the space. They were very careful moving everything out of the house and into the container, nothing scratched or broken. They kept me informed as to the progress of the pack and would work with me on some items I wanted in last. I would definitely want these two guys to move me again.
The three men I had moving my belongings were extremely hard workers. They hustled and got everything done in a timely manner, but didn't rush or cut corners. They did everything that I asked them to do without a single hesitation. I would recommend them to anyone moving.
They seemed organized and efficient
Very pleased with the professional way they handled my move. Always eager to place things where I wanted even if I changed my mind. Handled everything with great care. They were on time even though the pod wasn't. Had to leave and come back later because of the pod nondelivery. Worked both quickly and efficiently.
I was not called to let me know they were on there way like I was on the moved end. They showed up at 950 when the window was 10-11. We had problems getting our truck so when they showed up that early we weren’t home. Then they didn’t finish loading everything and we offered to pay an extra hour and they said they couldn’t stay. We signed a piece of paper for two hours of work and then got charged for a third hour. When we called they wanted to argue with us. We requested that a manager call us back because the guys said they couldn’t fix it without a manager. So we went through hireahelper and they fixed it for us. The two gentleman who helped us were nice, just extremely disappointed that we were charged extra, didn’t receive a phone call of arrival, and that no one called us back. Compared to the unpacking end, Louisville just didn’t meet our expectations.
The two guys were pleasant and worked very hard. They didn't waste a minute. I highly recommend them.
This team of movers took great care of my furniture and home. They packed a pod that will be in storage for 8 months; I have confidence that my furniture will be in the same condition when I unpack in 8 months. They were very respectful and polite. I will most definitely hire them again.
The crew was on time, in the right numbers, with proper supervision and did a good job moving our stuff, although they were not properly prepared for the job. My main concern was moving my gun safe and they were not informed of that verbally by their office but it was listed in the job order. My call to their office led to an adequate credit but left me to search for another company to complete the moving. None of my stuff moved was damaged in any way and the moving went efficiently but I would not use them again as it took another week to get the job finished in an economic manner as when I asked their company whether they could move the safe, they said "no".
We handle moves within 100 miles of 1205 Short Street, Louisville, KY 40213.
We don't accept same day requests.
We accept next day requests at our normal rates.
We do not refund for any unused time.
We cannot guarantee availability beyond the pre-booked time.
|Sunday:||8:00 AM - 5:00 PM|
|Monday:||8:00 AM - 7:00 PM|
|Tuesday:||8:00 AM - 7:00 PM|
|Wednesday:||8:00 AM - 7:00 PM|
|Thursday:||8:00 AM - 7:00 PM|
|Friday:||8:00 AM - 7:00 PM|
|Saturday:||8:00 AM - 4:00 PM|