Top Movers - A Local Lowell Moving Company
Lowell, MA / Moving services within 100 miles
Booked on 699 moves through HireAHelper
Open Today - 7:00 AM - 9:00 PM
8 years in business
Lowell, MA / Moving services within 100 miles
Booked on 699 moves through HireAHelper
Open Today - 7:00 AM - 9:00 PM
8 years in business
One of Lowell's Favorite Moving Companies
A Note from HireAHelper
We love working with Top Movers because they pride themselves in taking care of their Lowell, MA neighbors. After several years moving in and around Lowell we believe you'll love working with them too!
Relocation with Top Movers
Moving Company in Lowell, MA
Credentials
Uniformed Crews:
Moving Reviews
Real Lowell area customers. Unedited, unfiltered reviews of Top Movers.
Kim W
They showed up early (yeah!) and were shocked by how much we'd already done and said the remainder would definitely not take the two hours we'd paid for. And it did not. A couple of boxes went to the wrong part of the house due to poor direction on our part and they quickly offered to move them to the correct floor. Very pleasant and respectful of my (aging) parents... one of whom was directing the process. Highly recommend!
Ryan G
Firstly, I’m not one to leave reviews, especially negative ones. I’ve chosen to make this a two star instead of a one, exclusively because of the good nature displayed on the day of our service. The two guys who helped us were incredibly kind and patient, and we even sent them off with a few hundred dollars worth of liquor as a thanks. I wish you both the best. I’m sorry you’re wrapped up in this, and hope it does not impact either of you. Justin was kind as well (on day 1 anyways; later is another, tragic, story).
Allow me to say that there were complications with our move that were NOT the fault of the movers and then there were problems that WERE due exclusively to negligence.
-I have never heard of a professional mover who is unable to work a brand new box of ratchet straps (which included instructions). Several instances of struggle with these straps consumed many minutes of our service (which ends up costing US more for their time failures), I even had to come help. When I brought this to their attention, our aforementioned ‘friend’ Justin chose to berate me and lie to me and HireAHelper about the situation. He even went as far as to say that I lied and the ratchet straps were not new. This part doesn’t really matter overall, but I could not believe the audacity of him to LIE over email WITH the contract company CCed, I have email proof, receipts with dates of purchase, pictures of the work done, AND can access video footage of the entire apartment complex from the day of our move. I would HAPPILY send this to anyone considering their service. I have no desire to destroy the livelihood of a business, but I would be INCREDIBLY wary of this behavior.
-Unfortunately, it does not end here. I purchased $200 hundred dollars worth of moving blankets (while already strained financially from a 3,000 mile move from Boston to LA). Not a bad plan, I thought. On more than TEN separate occasions I reminded and requested the men use these blankets to protect my valuables. They were never opened. I have pictures of this as well. I also have receipts, once again of purchase dates, and many witnesses from the day. To no surprise, almost every furniture item in the POD, was heavily scratched beyond our desire to even use again, due not only to their complete refusal to even open the blankets (did I mention it set me back $200, on top of the hundred their service cost me?). Justin completely shrugged this off as well. I couldn’t believe how his attitude shifted.
-And for my final inclusion in this review (not that there isn’t more to add): due to the inefficiency of their packing, we could not even load the POD with the rest of our belongings on the following days. This cost us an additional almost $1,500 to ship items. To me this is unacceptable from a professional moving company. A 16’ POD should MORE than fit a 950 sqft apartment’s worth of items.
This whole process has been physically, mentally, AND emotionally draining, where much of it could have been avoided by all parties had responsibility been taken. We are currently fighting this process, but unfortunately a 3,000 mile move involves a LOT of work and energy and time. We are praying they do the right thing.. so that this portion of the drama ends.
To the three of you guys (assuming you read this) I wish you the best, regardless of this incident. I hope you can learn from this experience so that the livelihood of others is not impacted during a process as stressful as moving already is.
And a final thought just for you Justin, my friend, leadership is taking action and responsibility to be a positive influence on your staff. They deserve better than what you’ve demonstrated to them. I hope at your age you are still willing to grow and better yourself. Best of luck to all of you, and I hope this saves heartache for others in the future.
Warmly,
Ryan
Hin Ching L
I highly recommend Top Movers. Justin and his team arrived on time and got to work very quickly. They were attentive, worked quickly, and took great care with unloading my many boxes and furniture. I would use them again.
Michaela R
They were very personable and worked quickly and carefully. They didn't have the right tools to take apart my bed with them, but luckily one of their coworkers ran right over with the proper tools. I was surprised how quickly they were able to load everything. They were thoughtful and made sure to carefully pack my things so as to protect any fragile items. They were organized and packed everything so that it all fit in the POD. They also used ratchet straps to tie everything down so that it didn't move during transit. Overall, they did a wonderful job and I would definitely use them again.
Rose D
Steve and his helpers did a great job. Very considerate of me and my possessions.They were friendly and professional. They did arrive late but had called an hour before they were due to explain they were held up at a job and asked if it was ok with me to shift their start time. I was so thankful to get my POD unloaded the same day it arrived!!!
Thank you :-)
John M
Justin did a great job moving me a few days ago. They were efficient and courteous. I would hire them again.
Desiree R
The two guys that came were amazing I would recommend them to everyone I know so nice and respectful and very good at what they do
Marcello M
They did a great job. They were on time, moved everything in a respectful way. They were polite and nothing was broken or damaged at all. Very helpful. 10 out of 10!
Ella E
Fantastic movers -- on time, respectful of property, efficient, and very friendly. I would absolutely hire with Top Movers again for my next move.
Service Area
We handle moves within 100 miles of Lowell, MA 01850.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Everything done quick, careful, and on time.
What can a customer expect on moving day if they hire you?
Be there early to work and get done whatever they need!
How should a customer prepare for moving day?
Anything needed we can offer help. Packed boxes and just know where things go. well handle the rest
What types of moves have you handled?
i have done various office moves and household moves
What's your favorite part about being a mover?
Love meeting new people and seeing new places
What training do you provide your crew members?
My employee's have years experience in moving. and watch little videos yearly about safety.
Top Movers Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 9:00 PM |
| Monday: | 7:00 AM - 9:00 PM |
| Tuesday: | 7:00 AM - 9:00 PM |
| Wednesday: | 7:00 AM - 9:00 PM |
| Thursday: | 7:00 AM - 9:00 PM |
| Friday: | 7:00 AM - 9:00 PM |
| Saturday: | 7:00 AM - 9:00 PM |