HireAHelper's Review Of PROMOVE - A Local New York Moving Company

(4.9 out of 5 / 1,222 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,607 moves through HireAHelper

1,222 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

14 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,607 moves through HireAHelper

1,222 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

14 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in New York

These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,222 reviews
93%
5%
1%
1%
1%

Ronald N

(5) 6/16/2020 Manhattan

Awesome job! Super helpful and honest. Very understanding and patient

Matt M

(5) 6/12/2020 Manhattan

Great job -- really hard workers!

Lillian P

(5) 6/15/2020 Manhattan

3 guys helped us for our move, had to unload 2 fully packed cars. They were awesome!!! And super quick!!! And a tad early too!!!! Literally can’t say enough good things about these guys!!! Highly recommend!!!

Caitlin W

(5) 6/11/2020 Brooklyn

The guys from PROMOVE were on time for my reservation, and despite it POURING on my move day, they worked efficiently and without complaint. Because of the rain I was worried about my belongings getting soaked, but the guys worked fast and knocked out the move in just over an hour.

Bevan P

(5) 6/14/2020 Manhattan

Two words: The Best.

Robert M

(5) 8/25/2017 Brooklyn

The guys were great. Professional, courteous, and on time!

Kirsten M

(5) 6/10/2020 Manhattan

Great experience!

Keyley M

(5) 6/7/2020 Brooklyn

They were on time! Very fast and efficient. Nice and respectful. I would definitely use them again. I’ve used hire a helper for moving twice and my experience with them far exceeded my first experience.

Mathew T

(5) 6/6/2020 Brooklyn

Guys turned up right on time, ready to work and with a warm greeting.
They were careful, well prepared, ready to hear directions and worked continuously to get the job done.
Exactly what I needed and would absolutely recommend them both. Great job and thanks!!

David S

(5) 5/31/2020 Manhattan

Our movers (they loaded our U-haul) were on time, very efficient, and extremely courteous and easy to communicate with. Each time I had a comment or question they would stop, listen carefully, and repeat back what I said to make sure they understood correctly. This kind of respectful communication made the process of moving out much less stressful. They also packed our truck with everything secure and easy to unload. Thank you Courtney and Eric.

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min