HireAHelper's Review Of PROMOVE - A Local New York Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,607 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,607 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Max W
Amazing pair of guys. We had such anxiety all day that the 12’ truck was going to be impossible and no 16’ were available. They took it in stride and said not to worry. They packed it so well I have no fears about the fragile boxes at all. Also I kept throwing more information at them that I should have said at the beginning about the content of various packages and a couple things I’d forgotten. Not a problem at all. So easy. Best money I’ve spent on the this move. Now to just make it to Chicago!
Taylor A
Kirk and friend did a wonderful job helping me move out of my studio. They were ready in under 2 hours with a good 20 mins to spare. Would highly recommend them for your next move. Thanks for taking the stress out of moving.
Matthew L
I can't give six stars so I'll have to settle for just five. Kirk and his team were outstanding every step of the way. It was a difficult move with lots of stairs and it ran much longer than expected, but that didn't phase them one bit. Professional, hard-working and respectful of the client and their property.
Alan S
On time ( actually early). Polite. Careful. Respectful. Good price. Would use PROMOVE again.
Katie B
I hired ProMove for help with uploading my truck into a fifth floor walk-up. They showed up early and finished in less than the time allotted. Were very nice and got the job done efficiently. Would recommend them!
Grace L
The movers were so helpful and respectful of my boxes. I would definitely recommend their services to my friends and family. They were on time, communicated well to me on when they would arrive, worked very hard. I would definitely use them again.
Ben A
Great job moving. V nice and finished a move up 3 stories with no problem
David S
Promove was amazing. From start to finish, dealing with them was great. We booked about two months in advance, but just a day after we made the reservation, Kirk (the owner) called to confirm the move. He was outgoing and reassuring; we were using a POD and never having done so before, we were anxious. Kirk put our mind at ease and said that we had nothing to worry about.
On the day of the move, our POD showed up at 8:27 (for an 8:30 move) and Robert and Shawn (Sean?) from Promove showed up two minutes later. How on earth did they all get there ahead of schedule?! We'd booked Promove for three hours, but Robert and Shawn got the job done in about two hours, moving our 1+ bedroom in record time. The only complaint we had was that, perhaps, they moved too quickly; they damaged a wall in our apartment, mainly, we think, because they were going too fast and weren't as careful as they could have been.
We didn't notice the damage until Robert and Shawn had left, while we were doing a final cleaning of the apartment. We reached out to Kirk, who apologized and said that he'd come by and fix the damage. Since we'd already moved out, we put Kirk in touch with the new tenants and within a few days, the damage was repaired.
With all of the nightmare stories you hear about (and possibly experience) during an NYC move, I'm happy to report that we were very happy with Promove. And PODS!
Cristina G
They were great and very quick! I would note that they are not able to do assembly of furniture even though Hire A Helper allows you to request that service.
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |