HireAHelper's Review Of PROMOVE - A Local New York Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
14 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
14 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Andrew G
Excellent job, Dee and Xavier were kind, efficient, and very skilled at packing my truck. I would definitely recommend them and hire them again if I were moving back to Brooklyn.
Will D
Kirk and Xavier were great. They are polite, with a good and professional attitude. A pleasure to work with. I will definitely reccomend them to friends that need their services.
Lauren N
They did an excellent job with placing all my stuff in my uhaul box! Love them
Kara K
These guys were awesome! They were extremely flexible and helpful. They also reserved a parking spot for us, which was extremely helpful in New York. All of my stuff was up a fourth floor walk up in less than 2 hours. Would absolutely hire again!
Zak E
I had a good-but-not-great experience with these guys, but it seemed as though it was outside of the norm for it to not be great. They showed up on time and were super friendly. When they saw what I had, one of them said, “You hired three of us, but I think this is a two person job. If you want to save some money, I’ll leave...even if the job takes an extra hour, it’ll cost the same.” That worked for me, so he headed out.
Unfortunately, one of the guys who remained was brand new, and he was a bit slow, and didn’t seem to be working with the same urgency as the other. The job that they’d estimated would only take around 2 hours, 3 at the most, ended up taking almost 4. But, to their credit, when I spoke to the company, they only charged me for 3 hours and said they would assess things with the new employee.
So, all in all the experience was very good, despite some minor setbacks. Everyone I talked to was professional, kind, and very helpful. And the issue of taking more time than estimated (which seemed to be an unusual situation) was addressed quickly and professionally. Overall, I would still definitely recommend them!
Matthew Z
The three gentlemen that helped us move we're very professional, friendly, and extremely helpful. They moved all of our large pieces of furniture down the flights of stairs and they packed the truck very logically so that everything fit with no need for strapping everything down. They took great care with our items and we couldn't thank them enough!
Would highly recommend PROMOVE and HireAHelper!
Kate B
Robert and Seán were here right before the scheduled time and got right to work. They definitely knew how to do the job efficiently. Both were super friendly and communicative and despite the HOT day kept right on going til the end. Couldn’t have asked for more. Highly recommend this company.
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |