HireAHelper's Review Of Southern Cross Moving - A Local North Fort Myers Moving Company

(4.7 out of 5 / 817 reviews)

North Fort Myers, FL / Moving services within 100 miles

Booked on 2,682 moves through HireAHelper

817 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

13 years in business

North Fort Myers, FL / Moving services within 100 miles

Booked on 2,682 moves through HireAHelper

817 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

13 years in business

 

Southern Cross Moving — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Southern Cross Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Southern Cross Moving

Cross town or across the state you can count on Southern Cross Moving for you moving needs. Having the most completed jobs out of any other company on Hireahelper, we strive to provide excellent service to all our customers. After booking with us we are here for you, feel free to call us for any questions, we can also provide helpful tips to get you ready for moving day. Need items packed in boxes, loading trucks or pods, unloading trucks or pods, moves within 100 miles loading and unloading same crew we got you. One call moves it all!!! Proudly providing moving services in Southwest Florida for 13 years. Family owned and operated.

See more photos

Credentials

Licensed Business:
License Number
IM2195
Issuing City
Tallahassee
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Assure LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
IM-2195
State Lic/Cert Number
IM-2195

Moving Services

Move Help

Day Labor

Southern Cross Moving Moving Reviews in North Fort Myers

These are real North Fort Myers area customers. Unedited, unfiltered reviews of Southern Cross Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
817 reviews
87%
6%
2%
5%
2%

Wendy M

(1) 2/2/2019 Cape Coral

***************************** W A R N I N G ******************************

*********************** B U Y E R **** B E W A R E *********************

Horrible service, Didn't show up on time, I used them 2x's within a week. Late both times, worked kind of hard the first hire, because the boss was with them. Rude, one of the hired helpers told me I should put my dog in a closet.. I had purchased mattress protective bags for the moved asked the men very nicely to please put them on the beds before putting them in the pod, they only used 1 bag, the other two mattresses and box spring, they didn't bother. I always asked please and replied with a thank you, when asking them to do something.. There were a few small requests, that they said yes to but then they never followed through. Like please hand me the key to the grandfather clock so I can put it in the box with the clock weights. I hope he didn't leave it in his pocket!!!!! Or in the clock, I didn't want the key to get lost or broken in the clock during the long move... Could have packed the units better tons of wasted space. Seemed they enjoyed not keeping the rooms together when packing the pods. I was told good luck organizing and finding everything when unpacking.. Second time I used them awful,, much worse the second time,, the boss wasn't with them to babysit.... Showed up late, Left a half hour early and I paid for a full 3 hour service. LAZY
I tipped them extremely well the first day, since they took it upon themselves to leave early the second time, I didn't. However they still got their FULL 3 hour pay from Southern Cross Movers. For only working 2 1/2hrs..
I would never recommend this company to any one.
Shipment of my units are coming soon, we'll see what happens from there, if I have any more nightmares from this company..
They were recommended by Hire a Helper. I paid Hire a Helper for the first show, I swear I booked the move through Hire a Helper the second time as well. Only to find out at the end of the day, I had to pay Southern Cross Movers directly... Weird!!!!!

Mover's response:
1063 completed jobs 392 5 star reviews, 16 4 star reviews. Rated 49th in the U.S!!! I was on this job and when my employee said "can you please put your dog somewhere safe" she responded word for word " why don't I put you in the closet *****" Should have left job then. I could go on for days about this customer but I won't. My guys and myself deserve more respect as humans then we got those two days. Bad customer hired good company period!!!
- Southern Cross Moving

Sue D

(5) 3/16/2019 Bonita Springs

The four movers that care were excellent. They were respectful, polite and worked very hard! We loved them and would recommend the service in a heart beat!!
THANK YOU!!
Signed Mama D ??

Mover's response:
Awesome review thank you so much!!!
- Southern Cross Moving

Eileen R

(4) 3/2/2019 Punta Gorda

Brian and his assistant were on time, friendly, respectful & courteous. They unpacked our truck quickly. They did ding one wall but overall were very careful. Brian put together our sleigh bed frame but had to use my tools. Very professional."

Mover's response:
Thank you for your review of our service that we provided you. Sorry about the little ding in the wall but sometimes that happens. We are very careful but accidents do happen when you service 1,500 customers a year.
- Southern Cross Moving

Valerie G

(5) 3/1/2019 Estero

Ray and Troy were very kind helpful and hard working. They made a great team. Got all emptied out of PackRat and helped us get sleep number bed together and head and foot boards on. They helped us get our two TVs up as well. So greatly appreciated. Thank you very much. Job well done.

Mover's response:
Rey and Troy make a great team and they have been getting great reviews for this company for a long time. Thank you so much for your review...
- Southern Cross Moving

Jim G

(5) 2/25/2019 Saint James City

The guys that came out Theo and Brian were very professional and hard working

Mover's response:
Theo and Brian have been with the company over 5 years so I am not surprised with the review but I do thank you for leaving it.
- Southern Cross Moving

Kathy W

(5) 2/12/2019 Port Charlotte

Corey and Kevin were very professional and extremely helpful. I was afraid everything wouldn't fit they both assured me plenty of room. First time in weeks I relaxed. Thank You Again!!!!

Mover's response:
Thank you for leaving that review. Kevin is no longer with us as he has left to serve our country in the Navy. I don't now were I find such go workers they just come to me. I am fortunate to have such great guys.
- Southern Cross Moving

Suzanne B

(5) 2/9/2019 Alva

Very professional and courteous. They arrived right on time, did a great job and worked quickly. I would definitely hire this company again if I need anything moved.

Mover's response:
thank you for taking the time to leave that review!!!
- Southern Cross Moving

Patrice U

(5) 2/8/2019 Fort Myers

Polite, worked hard, excellent in packing my POD. Took extremely good care of my furniture. Highly recommended.

Mover's response:
Thank you for the recommendation and your business.
- Southern Cross Moving

Lee A

(5) 1/29/2019 Englewood

The guys were on time, very professional and personable. They treated me and my possessions with the utmost respect and care. They had no issues with my indecisiveness on where to place the boxes and were more than amenable to moving furniture around until it was how I wanted it (no easy task). One of the crew actually repaired some scratches and gouges on my furniture which happened when the other previous movers packed the POD. And all this was accomplished in less time than I had hired for. I would definitely recommend this company and will use them again.

Mover's response:
I was on this job personalty and we had the tools and materials to fix the broken furniture from the loaders. Thank you you for your review.
- Southern Cross Moving

Katherine H

(5) 1/29/2019 Port Charlotte

Workers were on time and kept us informed every step of the way They were fast, hard working and thorough Could have not asked for 3 more personable guys to handle our move Would absolutely use them again

Mover's response:
Thank you so much for your review of our service.
- Southern Cross Moving

Get To Know Us

What can a customer expect after booking with you?

Upon booking us we will reach out with a courtesy call upon accepting your order and getting details about your move. We will also be available to answer any questions you may have and give you helpful information on how to prepare for moving day.

What can a customer expect on moving day if they hire you?

We give all our customers a call once the movers are ready to leave their meeting location with a GPS arrival window and if needed bring any last minute supplies.

How should a customer prepare for moving day?

Box up all miscellaneous items such as lamps, pictures and small items. If needed we can supply packing materials and labor. Make sure they have all personal items they need for their trip put aside, such as guns, cash, medication, jewelry, and personal items needed during transit.

What types of moves have you handled?

We travel all over the U.S.A and have loaded shipping containers to go all over the world. If it needs to be moved we can get it there, worldwide.

What's your favorite part about being a mover?

Our favorite part about this business is helping people that don't have the time or physical ability to do it themselves. I hear from a lot of our customers how they moved themselves so many times but are just to old to do it anymore. That is we come in for their first experience with paid movers to show them how stress free it can be at an affordable price.

What training do you provide your crew members?

All crew members are ran through a wrapping and loading class at our warehouse before going on their first job. Proper technique on wrapping furniture to minimize damage and then loading of trucks,pods, and storage units.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
dolly and straps, (always included, no fee)
Hand tools for assembly:
hand tools, (always included, no fee)
Hand truck:
hand dolly, (always included, no fee)
Plastic wrap:
Shrink Wrap 15"x1000', ($30.00/ea.)
Rope:
50' Nylon White Tie Down Rope, ($10.00/ea.)

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min