HireAHelper's Review Of Southern Cross Moving - A Local North Fort Myers Moving Company

(4.7 out of 5 / 817 reviews)

North Fort Myers, FL / Moving services within 100 miles

Booked on 2,682 moves through HireAHelper

817 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

13 years in business

North Fort Myers, FL / Moving services within 100 miles

Booked on 2,682 moves through HireAHelper

817 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

13 years in business

 

Southern Cross Moving — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Southern Cross Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Southern Cross Moving

Cross town or across the state you can count on Southern Cross Moving for you moving needs. Having the most completed jobs out of any other company on Hireahelper, we strive to provide excellent service to all our customers. After booking with us we are here for you, feel free to call us for any questions, we can also provide helpful tips to get you ready for moving day. Need items packed in boxes, loading trucks or pods, unloading trucks or pods, moves within 100 miles loading and unloading same crew we got you. One call moves it all!!! Proudly providing moving services in Southwest Florida for 13 years. Family owned and operated.

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Credentials

Licensed Business:
License Number
IM2195
Issuing City
Tallahassee
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Assure LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
IM-2195
State Lic/Cert Number
IM-2195

Moving Services

Move Help

Day Labor

Southern Cross Moving Moving Reviews in North Fort Myers

These are real North Fort Myers area customers. Unedited, unfiltered reviews of Southern Cross Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
817 reviews
87%
6%
2%
5%
2%

Anthony F

(5) 1/9/2018 Bonita Springs

Professional, hard working, went out of their way to help. I already rehired them for another job

Mover's response:
Thank you for your review and we will see you in a couple weeks.
- Southern Cross Moving

Hellen D

(3) 12/26/2017 Cape Coral

The pair who arrived on 12/26, did a decent job, working quickly. They did a minor bit of damage to a wall. However, the two guys who came on 12/27 to load a second container were not as good. The younger one was also here on 12/26. The 12/27 middle aged man was not at my home for more than 5 minutes when he was asking for water. Less than 15 minutes later, he asked to use the restroom. Neither one could figure out how to get a dining room hutch out of the house. I was the one to tell them to put one of the packing blankets on the tile floor, rest the hutch on it and slide it from the dining room, down the hallway to the garage. I should not be the person having to tell them how to do their job. The younger man worked much harder than the middle aged one. When all was said and done, I had a lot of wall gouging and also gouges in the wood frames of doorways, not to mention stains on the walls. I cringe each time I think about what damage was done to my furniture, which I won't know until my new home is finished and the furniture is delivered. Not a good experience as a whole. I will say they were on time. Would I use them again.....no.

Mover's response:
Unfortunately we do not have as much space to leave a response as the customer does to leave a review. All my employees are skilled labor and full time employees. They all know how to move in every situation possible. The middle aged man which you speak off has moved baby grand pianos and safes up stairs. It is hard to image that he could not figure out on how to move a simple hutch out to the pod. They finished the job in the time you paid for. Sorry he had to use the bathroom.
- Southern Cross Moving

Carlos H

(5) 12/28/2017 Bradenton

The guys worked really well with my driver. My customer was also impressed in the service.

Mover's response:
We had a FULL 53 foot semi truck to unload with 2 flights of stairs and got it done within 5 hours. I was there and my crew worked great and there was a lot of heavy items and about 300 boxes. The review says guys but there actually was a woman that we have that is awesome and works very hard. So anyone reading this review and your hire us for your move don't be surprised if she is there. She outworks a lot of guys I know.
- Southern Cross Moving

Tricia B

(5) 12/29/2017 Port Charlotte

Guys were fast, careful & polite to the max! Highly recommend them! Thanks.

Mover's response:
Awesome thank you for your business.
- Southern Cross Moving

Bob M

(5) 12/27/2017 Punta Gorda

Very good , would recommend.on time, they were ready to work, would highly recommend

Mover's response:
Thank you so much for taking the time to leave us a review it does mean a lot to us.
- Southern Cross Moving

Marcia J

(5) 12/21/2017 Fort Myers

They were on time. The job was paid with a credit care which I had to inform the company when job was completed. It was hot & humid but they worked extremly hard. Very respectful and would gladly recommend or use them again.

Mover's response:
Like any company employees come and go. You may have a new lead man that was confused on payment method. He is new to the company but not new to moving as I can tell by the five star review. Thank you and good luck to you and your family in 2018
- Southern Cross Moving

Monica D

(5) 12/22/2017 Naples

Great couple of fellows. On time, respectful and accommodating. Very smooth unloading of our moving containers.

Mover's response:
Thank you for another five star review it means a lot to us and keeps us #1 in this area!
- Southern Cross Moving

Barbara H

(2) 12/20/2017 Fort Myers

My movers were supposed to show up between 7 AM and 8 AM. At 8 AM, I began trying to reach out for the company to find out what their ETA would be. After leaving several more voicemail messages and text messages I finally heard back from someone at 9:30 AM letting me know that they were on their way. Within 10 to 15 minutes after that phone call they did show up and the helpers did provide good service from then on. I was very disappointed in the communication from the local company as well as from the hire a helper people who appear to be on the West Coast and in a different time zone and were unreachable for the first 90 minutes when I started having trouble. In the end it all worked out but the lack of communication caused me a lot of undue stress.

Mover's response:
Sorry about that problem in getting in touch with us. We always call a day before and give courtesy call to make sure everything is good on your end. And the day of the move the lead man is supposed to call with arrival time. I have looked up your order and found the lead man for your job and have since talked with him. This has also been addressed at our annual meeting and will not happen again.
- Southern Cross Moving

Pat R

(5) 12/14/2017 Cape Coral

Excellent. All of them were pleasant helpful and. Professional.

Mover's response:
We appreciate your business thank you so much.
- Southern Cross Moving

Alexandra C

(5) 12/13/2017 Sarasota

I was able finish my part of the packing early and called Southern Cross to see if they could come a day early. They could!! They came prepared with a great attitudes and great attention to detail. They packed the POD full! I could have never put in all the stuff they fit in it and in the time they did it (2 people x 3 hours). And at a great price. I hope I never have to move again but if I do I will call Southern Cross. Thank you!!!!

Mover's response:
Well if you have to move again you know who to call. Thank you for you business and thank you for that review.
- Southern Cross Moving

Get To Know Us

What can a customer expect after booking with you?

Upon booking us we will reach out with a courtesy call upon accepting your order and getting details about your move. We will also be available to answer any questions you may have and give you helpful information on how to prepare for moving day.

What can a customer expect on moving day if they hire you?

We give all our customers a call once the movers are ready to leave their meeting location with a GPS arrival window and if needed bring any last minute supplies.

How should a customer prepare for moving day?

Box up all miscellaneous items such as lamps, pictures and small items. If needed we can supply packing materials and labor. Make sure they have all personal items they need for their trip put aside, such as guns, cash, medication, jewelry, and personal items needed during transit.

What types of moves have you handled?

We travel all over the U.S.A and have loaded shipping containers to go all over the world. If it needs to be moved we can get it there, worldwide.

What's your favorite part about being a mover?

Our favorite part about this business is helping people that don't have the time or physical ability to do it themselves. I hear from a lot of our customers how they moved themselves so many times but are just to old to do it anymore. That is we come in for their first experience with paid movers to show them how stress free it can be at an affordable price.

What training do you provide your crew members?

All crew members are ran through a wrapping and loading class at our warehouse before going on their first job. Proper technique on wrapping furniture to minimize damage and then loading of trucks,pods, and storage units.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
dolly and straps, (always included, no fee)
Hand tools for assembly:
hand tools, (always included, no fee)
Hand truck:
hand dolly, (always included, no fee)
Plastic wrap:
Shrink Wrap 15"x1000', ($30.00/ea.)
Rope:
50' Nylon White Tie Down Rope, ($10.00/ea.)

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min