HireAHelper's Review Of ProLoad - A Local Oakland Moving Company
Oakland, CA / Moving services within 59 miles
Booked on 2,628 moves through HireAHelper
Oakland, CA / Moving services within 59 miles
Booked on 2,628 moves through HireAHelper
ProLoad — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including ProLoad. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with ProLoad
Welcome to our moving company, your reliable partner for all your moving needs! With years of experience in the industry, we specialize in loading and unloading storage containers and units, including PODS, Pack Rats, and any size moving truck. At our company, we pride ourselves on our skilled packing, moving, and relocation services. Whether you're moving to a new home, relocating your office, or transporting your possessions to a new location, we have the expertise and resources to get the job done right. Our team of friendly, background-checked employees is committed to providing courteous and professional service to all of our clients. We understand that moving can be stressful, which is why we work closely with you to ensure a seamless and stress-free moving experience. LIFE IS STRESSFUL. MOVING DOESN'T HAVE TO BE!
Credentials
Uniformed Crews:
ProLoad Moving Reviews in Oakland
These are real Oakland area customers. Unedited, unfiltered reviews of ProLoad. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Joseph T
I used them to unload my pod . The pod was on the street 100 yards from my building. They had to move everything from the pod to my 3rd floor apartment. I had an elevator luckily but also steps were there. They arrived on time and had everything they needed to get the job done. They did everything they could to get my 1 couch (2nd one had to be stored in the garage) in and didnt give up. They truly wanted to help me get the couch in the door and were successful after we took the base off the couch. They worked as quickly as they could and were careful to protect my furniture. I plan on using them again on my next move.
Chris H
Noah and his crew worked very hard in high heat to complete my move quickly. Noah looked for ways to make the move as time-efficient as possible. Although they were delayed a bit in arrival by traffic, they kept good communication and faithfully fulfilled the full time allotment paid for. Everything was moved in without damage by the crew. I would recommend ProLoad and would gladly use them again.
Grant A
The guys did a fantastic job with the move. I couldn’t have asked for a better experience.
Rebecca K
They were on time, well prepared, very respectful, and EXTREMELY hard working! They had a better sense of what would fit into our moving truck than we did and worked above and beyond all expectations. They truly were wonderful people who wanted to assist us in whatever way they could in regards to our move. We will definitely want to hire them again!
Yvonne C
The best thing in this round of Hireahelper labor is that they avoided the typical arrival stunt (in which one man immediately asks to use the bathroom and then cases the house for valuables. while the 2nd man keeps the homeowner talking outside the house). Instead, this time
one guy immediately asked personal questions (about the property and who was living there. etc.), then spent the next 90 minutes acting annoyed because I refused to play into that game. For ~$260 two guys unloaded ligtweight furniture from a small packing cube: No stairs. If you have the bucks and need the muscle, it may be worthwhile. But maintain situation awareness at all times.
I know how stressful moving is and vulnerability of allowing strangers into your home and around your property. Once this trust is violated, it can feel impossible to get back.
I am happy that you didn't feel this with ProLoad.
I am also apologetic hat you felt the pace or attitude was less than 5 Stars. For this reason I would like to offer you a 20% discount and send you a check this amount directly from me. We have a very clear and honest policy never to steer any client to change a review. I can only share with you and other clients reading this, our movers face much adversity, and feel the nature of this review is not directed toward our service.
As a client, we hope that reviews are a reflection of our work, not that of prior experiences. This review has some very bold statements about movers being criminal and dishonest, this is not something I tolerate as a owner. We keep background checked movers who have never had a theft report in 4 years of business. Hope your next moving experiences help change these perceptions.
Noah Brown
Daena K
The guys did a good job. Were courteous and hard working. I only had one "pods" type unit to unload and it took them under an hour, even though I had paid for two. Not their fault, just the way things happen. The main guy seemed experienced and organized. His helper seemed to be a guy he picked up along the way, or someone who was newer. He wasn't in "work clothes" like the main guy was and it only concerned me because I wasn't sure how the liability issues work if he wasn't actually employed by the company. I may have just been paranoid, but you never know what can happen if someone gets hurt in your home. That said, I don't know for sure if he was an actual employee or not and I don't have any complaints about the work. Both guys were good. Only a few scratches on the walls from moving my furniture in and that's to be expected for the most part.
Anne G
Noah Brown and Kevin (don't know his last name) loaded my POD in record time, with amazing knowledge of how to do it in a way that I could have never figured out! They were very careful, professional, courteous and kind. I was so pleased and impressed, I requested them for my brother's POD which they will be loading tomorrow. Thank you so much, Anne Giddens
Helene N
I'd highly recommend ProLoad!! They were 100% accommodating in the unloading of my POD. I booked this a day in advance with short notice, so when Noah called to confirm last night, he wasn't sure it would work out given the schedule, but I was flexible on the arrival time, so we set it up. The originally scheduled crew got delayed, but he showed up with his son and another mover to get the job done. I'm more than thankful since I haven't seen my belongings in 6 months and just wanted to get it done. They were on time, prompt, courteous, handled my belongings with care and made sure no walks got dinged. Unfortunately they couldn't put anything together by no fault of their own since my packing mover didn't put any hardware with the items. I'll definitely call them back when I find everything...fingers crossed I find it! Lesson learned, hire a certified POD mover!! A++
Service Area
We handle moves within 59 miles of Oakland, CA 94612.
Service area includes:
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 12:00 AM - 11:00 PM |
| Monday: | 12:00 AM - 11:00 PM |
| Tuesday: | 12:00 AM - 11:00 PM |
| Wednesday: | 12:00 AM - 11:00 PM |
| Thursday: | 12:00 AM - 11:00 PM |
| Friday: | 12:00 AM - 11:00 PM |
| Saturday: | 12:00 AM - 11:00 PM |