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Diamond Services

(4.2 out of 5 / 9 reviews)

Parkersburg, WV / Moving services within 100 miles

Booked 23 times through HireAHelper

9 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

7 years in business

Parkersburg, WV / Moving services within 100 miles

Booked 23 times through HireAHelper

9 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

7 years in business

About Us

We have been providing moving services to the Mid-Ohio Valley for a little over 6 years. Our company offers a friendly, family oriented service that focuses on helping the customer to have a stress free move.

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Moving Services

Move Help

Day Labor

Reviews

Real Parkersburg area customers. Unedited, unfiltered reviews of Diamond Services.

4.2
9 reviews
78%
0%
0%
11%
11%

Stephanie P

(2) 7/29/2020 Athens

They were on time. They did not bring any equipment to move items at all let alone up stairs. I had to provide the dollys. They were fine with the property itself but at one point the two men disappeared for about 15-20 minutes without telling me anything. They left the female and took her vehicle that was with the. So that was lost labor time. I’d been fine with taking a break but I’d like to have known. They also brought the third person and I didn’t expect her to be joining so didn’t have a tip ready or anything, luckily my father chipped in in that. The female with them was belong but didn’t bring a mask and my landlord/boss was upset. My mother had one to give her. They just didn’t seem professional. I don’t think it was worth $280+ for the two hours. Is indicated there would be stairs so I’d assumed they’d bring special quote (R) for that as professional movers. For that price I would have bought a couple stairs dolly's and been done with it ourselves. They were pleaser tho but I won’t be using their service again.

Mover's response:
First off, we are not required to bring equipment. When we took a break, which we did tell the male that was helping us, we were told to move her vehicle so we drove around front which took no longer than 6 to 8 mins. The third person was on my company, you were not asked to pay for her or even tip her, that was your decision. We also completed the job under the 2 hour paid time so there was no labor lost. I appreciate that you chose our company and I know we did a great job, you even said so at the end of it. Take care.
- Diamond Services

Brenda I

(5) 7/1/2020 Grafton

They were late finishing a previous job but they called and kept us apprised. Once here, they worked feverishly and completed the job in good time. Very hard working crew!

Susan H

(5) 6/17/2020 Belpre

Personable very friendly and personable

Jeff T

(5) 6/12/2020 Lowell

Only took one hour and thank you

Kristin W

(1) 6/1/2020 Barboursville

I moved from West Virginia to Georgia. They were hired to pack my 26 ft truck. The owner didnt even show up and sent his wife and two kids to pack up my house. He also went a man who was clueless about packing. The owner told me it was his first time not going to a job. They didnt pack the truck right at all. My movers in Georgia couldnt believe how unprofessional they had packed the truck. Little did I know as I was driving my truck down the highway, nothing had been secured. Everything fell. I had multiple pieces of furniture broken, my mattress had a hole in it because they put it up against a filing cabinet. When I contacted them I was told that I was just trying to scam them to get money and they had contacted an attorney. They refused to pay for anything they broke. They also told me I didnt give them anything to put over the furniture. However, I had 15 furniture pads and they didnt use one. They ruined every comforter I have and I now have about 2k worth of items to replace. Do not use this company. They will cost you so much money in the long run and then claim you're a scammer. I'm a registered nurse. All I wanted were my belongings safely placed in a truck but that didnt happen. Go to anyone else but them!!!!!!

Mover's response:
I tried reasoning with u until u started lying and trying to scam us. I don't appreciate what you are trying to do. Also I sent the co owner and my number one guy, that knows what he is doing. Your story has changed several times. I have our entire conversation proving that you are false accussing our company.
- Diamond Services

Monica J

(5) 5/26/2020 Dunbar

They were wonderful. Very hard workers, very friendly and professional. Would definitely hire them again.

Sandra T

(5) 4/1/2020 Meadowbrook

Super friendly, on time, careful and very respectful.

Michael W

(5) 4/1/2020 Marietta

Great crew. Hard working and professional!

Terry S

(5) 2/29/2020 Charleston

Both workers were Prompt and courteous. They did the job quickly and professionally.

Service Area

We handle moves within 100 miles of 152 Rolling Hills Court, Parkersburg, WV 26101.

Get To Know Us

What can a customer expect after booking with you?

Our company will be in direct contact with the customer. We will get very detailed information from the customer, this will ensure our readiness for the job. We will proceed with contact the day before and day of job to make sure nothing has changed. We focus on being on time, being efficient, and most importantly being safe (also taking care of the customers belongings)

What can a customer expect on moving day if they hire you?

Contact before we leave to go to job. Being on time, effiecient and taking care of the customers items by all means necessary. We provide a family oriented friendly business. We just want to help ease the stresses of moving for them as well.

How should a customer prepare for moving day?

If they can have everything packed, organized and disassembled... This helps the job go smoothly. Unless we have discussed other steps for them to do. If the customer is as prepared as we are, it will allow the whole process to be much easier on both sides of the job.

What types of moves have you handled?

Our company has done all types of moves, including local, long distance, company (business). From packing to unpacking -- to full service moves.

What's your favorite part about being a mover?

We enjoy taking the stresses and chaos of moving and putting it on our shoulder. That way the customer can enjoy the experience of going to a new place.

What training do you provide your crew members?

We do extensive training on all aspects of moving. So that we can be safe and prepared for all obsticales.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
always included, no fee

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$140/hr
for 2 movers after 2 hr min
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