HireAHelper's Review Of X Man Secure Movers - A Local Phoenix Moving Company

(4.9 out of 5 / 147 reviews)

Phoenix, AZ / Moving services within 300 miles

Booked on 734 moves through HireAHelper

147 Verified Customer Reviews

Open Today - 6:00 AM - 8:00 PM

7 years in business

Phoenix, AZ / Moving services within 300 miles

Booked on 734 moves through HireAHelper

147 Verified Customer Reviews

Open Today - 6:00 AM - 8:00 PM

7 years in business

 

X Man Secure Movers — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including X Man Secure Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with X Man Secure Movers

X Man Secure Movers is a family-owned Arizona moving company serving the Phoenix metro area and beyond since 2018. We specialize in loading and unloading rental trucks, moving containers, storage units, apartments, homes, and offices. Every job includes a uniformed professional crew, furniture dollies and moving straps, 2–4 hand trucks, and standard assembly tools at no extra charge. We protect furniture carefully, load for safe transport, communicate clearly, and treat your home and belongings with respect. Our pricing is straightforward, our crews work efficiently from start to finish, and we arrive prepared to get your move done right!

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Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

X Man Secure Movers Moving Reviews in Phoenix

These are real Phoenix area customers. Unedited, unfiltered reviews of X Man Secure Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
147 reviews
97%
1%
1%
1%
1%

John K

(5) 10/9/2022 Mesa

Both workers for X-man Movers made sure all my requests were completed. They were very professional and respectful of our belongings. I would recommend them to anyone else.

Cristian J

(1) 8/27/2022 Phoenix

Showed up at 4:35pm left at 5:25 pm without loading all the boxes they were told too. They Left without advising us. They told us they did a walkthrough with us and they never did, when calling the "Owner" Xavier about the boxes that were left he told me that i could load it with a dolly myself and that he would not come back as he was taking his girlfriend on a date. I let him know i paid for 2 hours and not 50 minutes, He then said "its a 2 hour minimum" ?? and laughing when i told him this is unacceptable work. I get to my destination only to find out they broke 2 of my most valuable possessions because someone decided it was ok to leave them on the floor when loading heavy couches.

Mover's response:
Hello Christian, I am the owner, Xavier, and I most certainly did do a final walkthrough with you before we ended our work. In fact, we could not have left without advising you, because you filled out and signed the completion paperwork after we did the walkthrough - this paperwork required you to mark down our start and end times for when we arrived and when we left the premises. There were 3-4 boxes that were not loaded onto your truck, but that is because you specifically told us not to load those boxes, that you wanted to double-check the contents and load them yourself the next morning. I am not sure where you're getting this nonsense about going on a date, as 1) I am very happily married, and 2) we have NEVER left a job unfinished. You did call us after the job, demanding a full refund for the entire job because of the 3-4 boxes we did not load (at your direct request), which I could not in good conscience offer you, because we completed 2 full hours of loading service. We certainly did not mean to leave out anything that you wanted on the truck, and would have loaded those final boxes if you had not told us to leave them. As for damage, you had our most experienced crew with you and I can personally attest that everything was packed into the truck neatly and tightly, every furniture item wrapped with moving blankets and plastic wrap, with almost no room for shifting. However, if you can provide photos of the damaged items, we would be more than happy to help you make a claim with our insurance company so that we can arrange proper compensation for you. I am sorry that you had a less-than-stellar experience.
- X Man Secure Movers

Benjamin J

(5) 8/19/2022 Tempe

These guys were the best movers I’ve ever had and I’ve had a lot of crews do a lot of moves for me.

They helped me out when another mover quit on me last minute and helped me fill a whole pod right in under two hours.

They kept the whole thing light and took their time to make sure everything was in my pod okay and explained to me how everything was held in place so it wouldn’t rumble around during transport.

Would definitely recommend and hire again.

Austin A

(5) 8/16/2022 Glendale

Mo and Ron were fantastic, super quick and chill. Thank you guys again so much.

Randy D

(5) 3/1/2020 Prescott Valley

We were in a jam with our move, and had to hire help at the last minute. We hired X Man movers at 2:30 pm on Saturday to unload our 26 foot rental moving truck early the next (Sunday) morning. Hiring movers over the Internet was a bit scary - we did not know what to expect.

If we could give them 10 stars, we would. They had the entire truck unloaded in just about an hour. They were very professional, respectful, friendly and courteous. They did an excellent job.

We were also very pleased with Leya, who confirmed the appointment with us and called on Sunday morning to let us know when they would arrive. We would definitely hire them again and will recommend them to friends and family.

Thank you!

Veronica R

(2) 1/15/2020 Glendale

We had several challenges with the men who came to the house. Would never recommend them or Hired Helpers to our friends or family for service. They know how much furniture we had yet came to the house and did not have enough blankets and we had to use ours! When we arrived at the new home one of them started playing basketball on our half court.
We have several dings in our furniture because they did not have enough blankets. Not very hard workers!

Mover's response:
Hi Veronica, we are shocked that you were unhappy with the service, as you provided our team with positive feedback upon filling out the end-of-job survey. It is HireAHelper's policy that the customer is required to provide their own moving blankets and/or furniture pads - it is in the agreement you sign when you book with us. We always bring an extra stock of moving blankets to our loading jobs, but you did not want to purchase any blankets and had not purchased any in advance - instead, you instructed us to use your own household blankets and towels. Had we been handling both your load and unload services, we could have rented you the blankets for $25-50, but as you were moving out-of-state we could not offer a rental service, only purchase of blankets. Because of your refusal to provide or purchase furniture protection, our movers were forced to make due with the household blankets and towels that you provided to us. We did issue a stern disclaimer and warning that these household blankets would not be sufficient to protect your furniture, and that you should at least purchase plastic wrap ($25) to give at least a small measure of protection. I am truly sorry that your furniture was damaged, and in fact because of this review we have changed our policy to require moving blankets to be provided or purchased. We will not ever accept refusal or direction to use household items to cover furniture again.
- X Man Secure Movers

Dennis W

(5) 12/11/2019 Apache Junction

Xavier and Carl were absolutely awesome. They showed up ready to unload the trailer with our belongings in it. They were very respectful of our belongings and the house. I would highly recommend them and would definitely use them again as needed.

Rene K

(5) 12/11/2019 Buckeye

The guys were incredibly helpful, kind and doing whatever it takes to make the move as smooth as possible. They went out of their way to take care of the items and even made sure that the garage was packed in such a way that we could still fit our car. I highly recommend them!!!

Ashley L

(5) 10/27/2019 Dewey

Carl and Xavier were great! They were super efficient, careful with our belongings, and very friendly. They traveled all the way from Phoenix to Dewey, we’re on time, and finished the job quickly! I would definitely recommend X Man Secure Movers and will be calling them again!!

Timothy C

(5) 10/23/2019 Buckeye

Great guys!! Fast and professional!!! Highly recommend to anyone who needs help moving!!

Get To Know Us

What can a customer expect after booking with you?

Once your order is confirmed, HireAHelper sends the move details directly to us and your crew is placed on our schedule. We review each order in advance and may contact you if we need to clarify access, stairs, heavy items, supplies, or other important details. If anything changes, you can call or text us directly. Our goal is to make sure you know what to expect before moving day arrives!

What can a customer expect on moving day if they hire you?

Your uniformed crew will arrive within the scheduled arrival window, introduce themselves, review the job with you, and get organized before beginning. We bring furniture dollies or straps, hand trucks, and basic assembly tools to every job at no additional charge. Your crew will handle your belongings carefully, load for safe transport, communicate throughout the job, and work efficiently from start to finish.

How should a customer prepare for moving day?

Please have boxes sealed, labeled, and ready to move, with walkways and doorways kept clear. Reserve elevators or loading areas in advance when needed, and make sure the rental truck, trailer, or container is accessible before the crew arrives. Moving blankets and plastic wrap should be available for furniture protection; if you need us to provide supplies, please contact us before moving day. Keep medications, documents, valuables, keys, and items traveling with you separate, & place pets in a secure area.

What types of moves have you handled?

We handle apartment and home moves, office relocations, storage-unit loading and unloading, rental trucks, moving containers, and local and long-distance loading & unloading. Our experience ranges from smaller one-room jobs to large multi-crew moves. We also regularly handle heavy and specialty items, including safes, pianos, exercise equipment, and oversized furniture.

What's your favorite part about being a mover?

The best part is seeing the moment a customer realizes they no longer have to carry the entire move on their shoulders. Once the crew arrives, the plan comes together, and the work starts moving forward, you can usually see the relief. We take pride in being the team customers feel comfortable trusting with their home and belongings.

What training do you provide your crew members?

Crew members are trained in safe lifting and carrying techniques, furniture protection, efficient truck loading, weight distribution, navigating stairs and tight spaces, and standard furniture disassembly and reassembly. Newer movers work alongside experienced crew leads, and our leads are trained to assess the job, organize the crew, communicate with the customer, and adjust the plan when conditions change. Specialty items are assigned to team members with the appropriate experience.

Local Mover Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
[varied pricing/options by location]
Hand tools for assembly:
Select if you have furniture that needs to be disassembled or reassembled, such as bedframes or tables., (always included, no fee)
Hand truck:
We bring 2-4 hand trucks to every move., (always included, no fee)
Plastic wrap:
Up to 1 full roll (1,000 sq ft), ($35.00/ea.)
Rope:
Up to 1 full roll. Ratchet straps are also available @ $5 per strap., ($5.00/ea.)

Hours

Sunday: 6:00 AM - 8:00 PM
Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 6:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min