HireAHelper's Review Of J & E MOVING - A Local Salem Moving Company

(4.5 out of 5 / 498 reviews)

Salem, OR / Moving services within 80 miles

Booked on 2,454 moves through HireAHelper

498 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

16 years in business

Salem, OR / Moving services within 80 miles

Booked on 2,454 moves through HireAHelper

498 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

16 years in business

 

J & E MOVING — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including J & E MOVING. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with J & E MOVING

We are a professional moving company based out of Salem Oregon, We have 14 years experience in the moving business we have been helping families with there moving needs and more we also have been loading and unload there rental trucks and 53 foot trailers for years, we also offer packing and unpacking of your house hold goods and as always our goal is your satisfaction. We also offer free in home estimates.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

J & E MOVING Moving Reviews in Salem

These are real Salem area customers. Unedited, unfiltered reviews of J & E MOVING. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.5
498 reviews
78%
8%
5%
7%
3%

Donna M

(3) 9/21/2017 Salem

Zachary was pleasant and courteous. The work got done in less than 2 hours. They were delayed in arriving, but I received a phone call indicating they would be delayed, so that was okay. Austin seemed annoyed that he had to be doing this work, or uninterested in anything we had to say.

Suzanne H

(5) 9/15/2017 Salem

Movers were prompt and prepared with a hand truck and moving blankets. Did a great job loading the truck, so that everything fit in one load. Unloading was quick.

Marilyn B

(3) 9/19/2017 Vancouver

Had to repeat where things went often. My box springs was upside down. I will have to try to fix myself. The bed was not attached to the head board. Worked slower than other two days. Not respectful of molding and edges. Completely different than first two days. I was really confused.

Marilyn B

(5) 9/16/2017 Vancouver

Nick, Dakota and Zachary did a great job. Friendly, amiable and efficient. Very respectable and strong! Helpful in every way.

Pat K

(5) 9/11/2017 Salem

The helpers arrived on time. Very helpful and hustled loading the truck. I would recommend their service.

Gabriela G

(1) 9/8/2017 Salem

They arrived 30 minutes late and didn't sent out Josh as we were told, instead they sent two young guys that looked like 20 years old. They seemed very unprofessional and didn't seemed to care about my furniture or boxes at all and they even dropped one of my boxes. They left screws all over the bedroom and forgot to put them with the other screws in the pod after they disassembled the beds. They were not able to put all of my items in the pod because of the poor stacking skills they had. When I called Josh, the owner to make some arrangements and tried to workout a solution for it, that would involve sending someone to help me reload and pack everything in the pod, he was very rude and not able to talk to me like a professional would do. I had to unload and reload everything the next day after with someone else's help and we were able to fit all of my furniture including my boxes into the pod and we don't even have experience on it. I would not recommend this company to anyone and definitely would never hire them again.

Frank M

(5) 8/24/2017 Silverton

Nick and Damon (hope I got their names correctly) arrived at the right time and had the right attitude. They were young in years but their professional attitude made itself felt immediately. Their good training made them competent so that the heart and soul they put into the job created a great result. They treated us and our property with great respect. We'd use them again in a heartbeat. Frank and Bernadette Mele, Silverton OR.

Chris C

(2) 8/24/2017 Portland

The crew from J & E Moving showed up about 2 hours late and one crew member came to my front door with a lit cigarette hanging out of his mouth. I paid for 4 people to work 4 hours and while 4 people showed up for the job, only 1 or 2 worked at a time. They took regular smoke breaks lasting 15 minutes and took an entire hour break for a lunch. The crew was friendly and professional but were not careful with my belongings. They stacked heavy boxes on top of smaller boxes, crushing them. They left some boxes upside down and scratched my wood floor with their hand truck. When I called the owner to request a 50% refund for only receiving 1/2 the service I paid for, he yelled at me and threatened me with a law suite. Caution when hiring J & E Moving.

Mover's response:
the truth is you pulled a couch out of one of the movers hands on the stairs and jerked down injurying another movers back my lead guy you don't say how he tossed the couch at you down the stairs dont say that part you have made one mover not work again for your carelessness chris the fact is you hurt someone for no reason.
- J & E MOVING

Debbi G

(4) 8/25/2017 Lincoln City

J&E Moving took this job the for the next day and had a crew at the house ready to work. The guys were hard working and very pleasant. This job was larger than I thought and we would like to have the same crew back to do the rest soon.

Rebecca J

(1) 8/19/2017 Wilsonville

They were slow and reckless. They damaged the brand new floors in our apartment while moving a bureau, then said it wasn't their fault! After my husband talked to them, they asked for pictures (which were sent). Then we never heard from them again! They didn't answer or return my calls and we are stuck with damaged floors! I would NEVER use this company again.

Mover's response:
It says in your contract that claims go through hireahelper not us directly and I told you 2 week ago what you needed to do but no you and your husband had to talk and yell over me or you would have started this already and it would have been dealt with next time read what you sign please I don't sigh for you.
- J & E MOVING

Get To Know Us

What can a customer expect after booking with you?

Expect a call within 24 hours of booking to go over any details.

What can a customer expect on moving day if they hire you?

A call 15 to 20 minutes before we arive.

How should a customer prepare for moving day?

Just have truck and furniture pads and if possible tools.

What types of moves have you handled?

I've done long distance moves and office moves and high in furniture moves.

What's your favorite part about being a mover?

I enjoy it's a different customer everyday.

What training do you provide your crew members?

I teach them everything I know and learn,

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Hourly Price
$75/hr
for 2 movers after 2 hr min