HireAHelper's Review Of Citywide Moving - A Local Sylmar Moving Company

(4.8 out of 5 / 144 reviews)

Sylmar, CA / Moving services within 100 miles

Booked on 773 moves through HireAHelper

144 Verified Customer Reviews

Closed Today

29 years in business

Sylmar, CA / Moving services within 100 miles

Booked on 773 moves through HireAHelper

144 Verified Customer Reviews

Closed Today

29 years in business

 

Citywide Moving — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Citywide Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Citywide Moving

We have been in business for more than 25 Years. We have worked tirelessly to perfect our moving services working very closely with PODS, ABF, U-Pack, Pack Rat, Old Dominion, and Public Storage. We come fully prepared with all the proper dollies, materials, tools, and equipment to ensure a quality service. Our Goal is to make your Moving Experience Fast, Easy and Efficient.

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Credentials

Licensed Business:
License Number
0003397321
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Scottish American/Novatae risk group
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Citywide Moving Moving Reviews in Sylmar

These are real Sylmar area customers. Unedited, unfiltered reviews of Citywide Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
144 reviews
93%
2%
0%
3%
1%

Mrs M

(5) 10/30/2025 Lancaster

Totally awesome staff/ movers for loading and unloading house goods. They were very attentive for all my requests. Thank you!!!

Beth E

(5) 10/22/2025 Ontario

They were so efficient they were able to get my entire house moved into 3 u-pack containers instead of 4. Saved me a lot of money!

Don C

(5) 10/7/2025 Placentia

The team that helped us was fantastic. Arrived 15 min early, finished on time, did a great job packing and handled everything with care. I highly recommend them!

Lawrence D

(5) 10/15/2025 Lancaster

They did a great job, however, they left some of their tools behind. We would like to return them.

Larry V

(5) 10/3/2025 Whittier

The Crew arrived on time and introduced themselves. They were prepared for the job, and took the time to organize our items for the most efficient movement and placement in the storage container. We would definitely use their services again, and would recommend them to our friends.

Shannon N

(5) 9/20/2025 Granada Hills

They were great! Arrived on time & finished on time. Very friendly & accommodating. Absolutely would recommend them!

Martha A

(5) 9/13/2025 Los Angeles

I had the lovely experience of having three great guys from Citywide Moving labor help load my box truck for a long distance move. Joe, Doug & Carlos were friendly & efficient. They got the job done in record time. I definitely recommend them and Citywide Moving!

Louis V

(5) 9/6/2025 Thousand Oaks

The crew was fantastic. Very professional.

Matthew C

(4) 9/8/2025 Lancaster

Good pair of helpers that packed safely and effectively.

Tami C

(2) 9/3/2025 Ventura

Specifically hired movers to unload my container because the last thing in the container was my upright piano, which I specified in my order. The HireAHelper system said I needed to hire two guys for my move. Ok so I did. (It took two guys to move the piano into the container when it was packed so I didn’t think anything of it). When they got to the piano, which was the last item in the container, these guys start making excuses why they can’t move it. First they wanted to bring it into the house and wheel it across a wood floor, which every legitimate mover knows you don’t do unless you want to damage the floor. I said hell no. Then they tell me they didn’t bring heavy item straps (which are default equipment for legitimate movers). So how did they think they were going to move a piano that’s stated on the order? Then they tell me they need another person to help pick it up. Funny how when I placed the order for the move, I stated I needed a piano moved and the system recommended I hire two guys for that. Now I needed to hire three guys? Basically what it came down to is they didn’t want to have to move the piano. They didn’t need two guys. I had two guys carry the piano into the container when it was loaded. It was a cop out because they wanted to go home. So basically I paid over $400 to have two guys move a couple of mattresses into my house because honestly I could have just moved everything else. So now I need to hire movers again to move my piano from my garage into my house. Thanks City Movers! Your guys are stellar.

Mover's response:
We are sorry you feel that way. However, the fact is we did not say that we needed three movers to pick the piano up because we did that ourselves with two men and took it out of your pod and placed it into your garage. We said we needed a third mover to get it up your stairs (which you forgot to mention) because your piano was a very old oversized extra heavy upright piano. Much larger than the standard size pianos. As legitimate movers being in this business for 33 years, we know clear as day as well as every other moving company knows that the standard way to move a piano is strapped onto a four wheel dolly. Which is exactly what we did. Now that we cleared that up, your house was a very tiny house with very small corners to navigate around, which made it impossible for that piano to get into your house without you having to take down the porch railings. In which case holding that piano up that high on the stairs to get a straight shot into your house will require a third guy. We’re sorry that your house was simply built too small to navigate your huge piano in there, but we did move your piano with no problem at all whatsoever where it would fit. Have a great day!
- Citywide Moving

Get To Know Us

What can a customer expect after booking with you?

After booking with us our customers can expect that we will show up on time, in uniform, and prepared to professionally complete their moving needs.

What can a customer expect on moving day if they hire you?

On moving day our customers can expect that their job will be completed to their full satisfaction.

How should a customer prepare for moving day?

We recommend that the better packed and prepared the customer is, the faster the move will go therefore reducing the time and cost of the move.

What types of moves have you handled?

We have handled full packing services, local moves, loading/unloading ABF U-Pack Trailers and Relo Cubes, loading/unloading PODS containers, loading/unloading Pack Rat containers, and loading/unloading Old Dominion Trailers. We service both residential and commercial customers.

What's your favorite part about being a mover?

Our favorite part about being movers is that we are good at what we do, and we love to see satisfied customers.

What training do you provide your crew members?

Our movers are experienced professional movers.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Rope:
upon request, no fee

Hours

Sunday: (not available)
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min