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M&M Moving Services, LLC

(4.7 out of 5 / 226 reviews)

Virginia Beach, VA / Moving services within 100 miles

Booked 693 times through HireAHelper

226 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Virginia Beach, VA / Moving services within 100 miles

Booked 693 times through HireAHelper

226 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

About Us

Background/drug-tested professionals. Licensed, insured, workman's comp included in the price. Over 7 years of experience. Over 12k jobs completed in Virginia, North Carolina, and nationwide. You get what you pay for... always.

Credentials

Licensed business:
License number
162641
Issuing city
Virginia Beach
Insured business:
Policy number
Available Upon Request
Policy issuer
scottsdale Insurance
Uniformed crews:
I offer uniformed crew members :
Yes
Workers compensation:
Policy number
Available Upon Request
Policy issuer
VAARP
State license:
MC #
DOT #
State Lic/Cert Name
162641
State Lic/Cert Number
162641

Reviews

Real Virginia Beach area customers. Unedited, unfiltered reviews of M&M Moving Services, LLC.

4.7
226 reviews
86%
5%
5%
3%
1%

Deborah N

(5) 5/17/2019 Chesapeake

The guys were amazing! They really got the job done in a very professional manner and super quick! Highly recommend and really affordable!

Lauryn B

(2) 5/16/2019 Mechanicsville

I booked a 10 - 11 time slot. The day before, I received a call saying they would be there between 7:30 and 8:30 because the 10 - 11 slot would allow only one job that morning. When they had not shown up at 9:00, I called and they said they would be there at 10. They did not seem to be confident in how to load the POD. I had one metal trundle bed frame that they saved until the last to load and then there was no way to secure the frame. Once they left, we had to repack the last 1/3 of the POD so the frame would not move around and damage my wood furniture. I had plenty of packing blankets but they did not cover my furniture completely. We were able to get way more in the POD by moving things around. I think this was just lack of experience on their part. Once they were finished, I had a hard time getting the text to work to notify the company they were finished. It asked me if I wanted more hours and when I said no, it kept asking me how many more hours. I was given another number to call and after being on hold for several minutes, I was transferred to another line which said I would be charged $9.95 for the call. Finally I was given another number which worked. The first time I had this same company, I had the same problem with getting through to let them know they were finished. I would not use this company again.

Dave M

(5) 5/11/2019 Kill Devil Hills

Ron & Antwan were on time, worked hard, and were fun to work with!! Handled all our belongings very carefully....not a scratch on anything!! Would DEFINATELY recommed this team!!!

Amber H

(3) 5/8/2019 Hopewell

They were very respectful and polite, however they were kids. I paid for a professional service to do a job and I received kids. They did the job to the best of their ability. Many items they struggled with and because they had such a hard time some items were bumped into the walls ect. The kids again were great, super friendly AMD did the job the best they could. But for the price ... honestly I didn't hire kids. I hired men that should have been able to to the job without issue seeing as I hired 4 and to load my truck I only needed 2. Thus the difference between having grown men with muscle do the job as opposed to very young men that did not appear to work out. If all you have is small boxes then they are perfect but if you actually have dressers, armoires, or other larger pieces I would not recommend them.

Anthony J

(4) 4/27/2019 Portsmouth

Good

Sam K

(5) 4/16/2019 Chesapeake

Ty and Troy were excellent and worked non stop to get us loaded thanks

Lauryn B

(5) 4/2/2019 Mechanicsville

These nice young men were polite, experienced and followed my directions to a "T". I would certainly hire them again.

William K

(1) 3/29/2019 Virginia Beach

We contracted movers with M&M Moving Services LLC, through HireAHelper to move a studio apartment of furniture from one community to another within the Virginia Beach/Chesapeake area. The arrangement was for a 9am show with two movers to load up the apartment. On the day of our move, as I was picking up the truck, I received a call at 8am stating that one of the two movers that was going to help load the truck had broken his finger the night before. The other mover decided to go to another job over an hour away, with the intent to finish it up as soon as possible and then bring five movers to pack up the apartment when they were done. We had made appointments for later that day so we were on a tight timeline. Faced with hours of delay, my wife and I ended up loading the entire truck ourselves. We were done at 11:15am, which is about the time I received another call stating that the movers were on their way. I initially wanted them to come to the original location, but then redirected them to the unloading location. They showed with three movers around 12:15pm, over three hours late from the contracted time. They spent about 30 minutes unloading the truck, because there were loaded items that were not offloaded because they were being donated. I was charged for two hours, and while the movers did provide a 10% discount for being late, it was totally unacceptable that they did not have a better contingency plan in place resulting in a three hour delay. While it was a small move from apartment to apartment, M&M proved that they are unreliable. Bottom line, M&M Movers completed 50% of the contracted work and charged 90%. I regret using M&M Moving and will never call on them again.

Mover's response:
This review is unethical and should be stricken from the review reporting process. Unfortunately, anyone can write anything. Our track record speaks louder than the story within and wish peace and happiness to this customer.
- M&M Moving Services, LLC

Ruth S

(5) 3/8/2019 Virginia Beach

Amazing movers! Fast, efficient, and able to use all soace of Pods with no problem. They were able to finish the job in two hours and helped with some packing. Great movers! Highly recommend them! All our things were handled with care!

Kenneth L

(5) 3/2/2019 Williamsburg

This is my second experience . Hire a Helper proved to be an excellent interface for hiring moving labor help. Each time I was connected with M&M Moving Services LLC. This time I needed help to move several large pieces of furniture around the house. I hired two helpers for 2 hours. I got three. There was some slippage in the agreed start time but Mikail kept in touch with me by phone so that I was not left wondering. This team was headed by Mikail. The guys were very professional and careful with the walls and woodwork. Mikail and James worked especially hard to manage some tight maneuvers. I definitely would use them again.

Service Area

We handle moves within 100 miles of 353 W Chickasaw Road, Virginia Beach, VA 23462.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
Available for all moves. [always included, no fee]
Hand tools for assembly:
Specialty tools such as allen wrenches and pipe fitting must be requested in advance [$5.00/ea.]
Hand truck:
Available for all moves. [always included, no fee]
Plastic wrap:
When required by customer is $30 per roll. [$30.00/ea.]
Rope:
For each spool. Please request in advance [$10.00/ea.]

Hours

Sunday:12:00 AM - 11:00 PM
Monday:12:00 AM - 11:00 PM
Tuesday:12:00 AM - 11:00 PM
Wednesday:12:00 AM - 11:00 PM
Thursday:12:00 AM - 11:00 PM
Friday:12:00 AM - 11:00 PM
Saturday:12:00 AM - 11:00 PM
Hourly Price
$105/hr
for 2 movers after 2 hr min
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