HireAHelper's Review Of Mckinleys Transport Services - A Local Virginia Beach Moving Company

(4.6 out of 5 / 46 reviews)

Virginia Beach, VA / Moving services within 90 miles

Booked on 247 moves through HireAHelper

46 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

5 years in business

Virginia Beach, VA / Moving services within 90 miles

Booked on 247 moves through HireAHelper

46 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

5 years in business

 

Mckinleys Transport Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Mckinleys Transport Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Mckinleys Transport Services

Being Veteran Owned, excellence and professionalism are first when it comes to our work. We are constantly improving our services, staying up-to-date on all the latest industry advancements and bringing our knowledge to your doorstep. Since 2020, our goal has remained the same—to provide reliable services and make sure our clients know we are professionals they can trust.

See more photos

Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
BiBerk
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
DOT:
MC #
DOT #
3870112
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Mckinleys Transport Services Moving Reviews in Virginia Beach

These are real Virginia Beach area customers. Unedited, unfiltered reviews of Mckinleys Transport Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.6
46 reviews
85%
4%
4%
2%
4%

David W

(3) 6/10/2026 Hampton

Was supposed to have four guys for four hours. Two showed up at the appointed time while the other two showed up two hours late. Because I had eight total hours, the two on time I was going to let go after their four hours were up and the the two who showed up two hours late I would use them for their four hours, dismissing them two hours after the first two’s time had elapsed. Upon notifying the owner, he stated that all four would stay until later that afternoon. What he did not say and what we did not agree upon was the rate of pay for the additional hours. I assumed there would not be an additional charge seeing half of his laborers were two hours late, throwing off the entire job. What he did after the job was complete was attempt to charge me nearly double the rate. Now, had that been agreed upon, no problem; but it was never mentioned until he sent me a bill. I have a real problem with this. Normally, charges are discussed prior to billing, not upon billing, and he told me they would stay until such and such a time, which led me to believe that since he was initiating the extended time, it was covered already. No additional cost was mentioned at that time. I felt like he was trying to be slick and refused the additional charges, as he had unilaterally decreed his workers would stay longer. That is on him. After I paid the agreed upon bill, he sent me a series of very demanding texts. After I explained it to him, he persisted. I told him not to text me anymore and that I had paid what we had agreed upon, not that which he decreed. I then called Hire-A-Helper and explained the situation to them. After hearing me out and agreeing with me that a contractor cannot unilaterally change the terms of the agreement and then make a post-facto demand for payment, they told me he would not be contacting me anymore. It is regrettable that people entrusted to deal honestly and with integrity would resort to such measures.

Mover's response:
Yes, Hire A Helper is correct, we do not unilaterally change terms. There were two, 26'ft trucks to unload. Even the 4 men would've needed more than 4 hours to unload everything. If 2 men stay and 2 left, that puts more load on the two; and even still that labor/time has to be covered. The total time, to our knowledge was 6.5 hours to unload two, 26' trucks. Only 4 hours were charged and you got your 2 trucks unloaded successfully. Thank you.
- Mckinleys Transport Services

Jeff S

(3) 6/5/2026 Williamsburg

Our POD packing assistance arrived on time. The needed some direction with packing and arranging items in the container. Expected more initiative and packing experience from this crew.

Crystal T

(5) 5/16/2026 Newport News

The guys were great!
Worked really hard... and were very nice!!!

Mover's response:
Many, many thank yous Crystal! Customer service is our top priority. Making sure our clients are satisfied and as stress free as possible before, during and after your load/unload or full service relocation!
- Mckinleys Transport Services

Greg B

(5) 5/10/2026 Williamsburg

On time, very professional, they worked hard, and very efficient. Highly recommend!

Mover's response:
Thank you Greg! Household moving, loading, unloading and office relocation are some of our specialties! It's always great when our clients emphasize our talents! Thanks again!
- Mckinleys Transport Services

Cheryl H

(5) 5/9/2026 Newport News

They packed all the furniture and put the boxes in between! The pod is packed full!

Mover's response:
Packing and loading are games of Tetris in which we pride ourselves on! Moving can be stressful so we make sure to secure your belongings to bring you peace of mind. Thank you!
- Mckinleys Transport Services

Craig S

(5) 4/25/2026 Chesapeake

They did a great job.

Mover's response:
Many thanks! Moving is what we do!
- Mckinleys Transport Services

Jean R

(5) 4/11/2026 Edenton

These guys were on time, worked steadily and quite cooperative! They were very capable, and careful with everything they moved. I would highly recommend them!

Mover's response:
Many thanks Jean! Moving is our specialty and we work diligently to provide satisfactory service!
- Mckinleys Transport Services

Betsy R

(5) 3/30/2026 Virginia Beach

Jonathan & Ryan with McKinley's were a fabulous moving team. Very polite and professional and handled our items with great care. We were downsizing and also staging our home to put on the market. They helped pack our storage container. They also helped move all remaining furniture around in the house. I paid appx $400 for 3 hours and tipped them too for extra-good service.
I plan to request this team again when we do our final move once home sells. And oh yes - the owner/manager contacted me promptly and even helped reschedule when that was necessary. Great job all around!
Thanks!

Mover's response:
Thank you Betsy! We very much appreciate your kind words about our moving service providers! Excellence is what we strive for and making your packing , loading and moving experience as a whole, seamless. Mckinleys Transport Services and Hire-A-Helper will be here for you in the future for all of your household moving and /or transport needs! Thanks again!
- Mckinleys Transport Services

Jeff P

(5) 3/27/2026 New Kent

John & Ryan did an excellent job. They were very professional, efficient, polite, and friendly.

Mover's response:
All traits that we're proud to have you acknowledge about our capacity for providing elite moving services for you!
Thank you!
- Mckinleys Transport Services

La’Toya F

(5) 3/26/2026 Hampton

Great job! They were on time and professional. They took their time to ensure everything I wanted packed fit properly and was protected. I would definitely recommend to friends.

Mover's response:
Moving is what we do and we're pleased to know that you are satisfied with our work!!!
If ever in the future you need us for any household moving or office relocation, we'll be just a click away!
- Mckinleys Transport Services

Service Area

We handle moves within 90 miles of Virginia Beach, VA 23464.

Get To Know Us

What can a customer expect after booking with you?

A follow up phone call or email within 24 hours of your move date confirming date, time and address.

What can a customer expect on moving day if they hire you?

A courteous heads up phone call letting you know that your movers are preparing and en route to you. A seamless, professional move from start to finish.

How should a customer prepare for moving day?

Have all boxes labeled and ready for loading. Clear pathways both inside and outside the home, ie; foyer/driveway. Calculated route from your previous address to your new home.

What types of moves have you handled?

We have executed all manor of moves. Local, long-distance and office.

What's your favorite part about being a mover?

Our satisfied clients!

What training do you provide your crew members?

A series of educational and safety videos. Maneuverability training. Hands on off-site training.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$55.00/ea.
Rope:
always included, no fee

Hours

Sunday: 9:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min