HireAHelper's Review Of All Aboard Moverz - A Local Waldorf Moving Company

Warning for readers, I will start professional and then go into a dark place. A one star review is absolutely insane. Why tip each member 20$ a piece if we provided a 1star service??? I also want to note our crew took photos while on site. Now let’s start with the facts. Your crew was made up of Martin, Darryl and Justus. All 3 of them move furniture 7days a week. Darryl and Martin are two experienced professionals while Justus is on the newer side. You pre-booked a 3man load for 2 hours on 6/9/26 with a 2-3pm arrival window. Our crew showed up on time and ready to work. Upon arriving we did walk through with you and got right to it. We completed your job within the 2 hour time frame. Before leaving we double checked with you to ensure we did everything as you requested. Now il address your comments one by one. You hired humans who had multiple things going on. 1, In Darryl case he had an 8am job prior to yours, while Martin and Justus had a job with a 4-5 arrival window. Outside of working with us they also have real human lives to live. It’s quite normal for workers to have a snack in many cases clients have offered us their own food and snacks especially as it gets hotter outside, meanwhile you didn’t even have water to offer. I will admit some of our members smoke on their off time but accusing them of being intoxicated or drunk is insane. 2, We have phots of the job. Our team did exactly as you instructed them to do. Anything left behind would have been small miscellaneous items that you chose to pack yourself. We would have been happy to do exactly what you asked of us. 3, It’s correct you did try calling one time at 4:35pm and we didn’t answer and we certainly apologize. With that said we are in peak moving season and we had several jobs outside of yours. AllAboardMoverz is ran by one man. That one man answer phone calls, responds to texts, and goes out and works jobs. My name is Tavon. I do all of the back of the house things while actually working in the field. It no excuse but it’s the current reality. Most people call hireahelper or atleast try calling our alternative number listed. I can’t verify if you called hireahelper but you didn’t call our 2nd number or send us a text message. It’s a shame I can’t share the photos proving how well your pod was loaded. 4, we used every thing you had. You have proven to be another client with no understanding on how things work. You didn’t have any furniture pads, shrink wrap or tape. You did have a few spare blankets which we used, however without tape or shrink wrap we can’t do any wrapping before items get in the pod as the pads well fall from being unsecured. There is absolutely no room to be clumsy while moving an upright piano down a flight of stairs with a landing zone in between steps. While your piano was moved to your pod our team used professional communication while transporting your piano causality free. 5, while transporting a dresser a drawer fell out. This could’ve been presented if you had proper wrapping material on site. We take full responsibility for that. You can place a claim with hireahelper or us. We take care of anything we break. I can assure future clients the piece was placed exactly where he requested. Now this is where I crash out. Mike W is an older white man. Most likely from a certain type of cloth fresh out of Nebraska. Maybe he was offended that his crew had 2 blacks and one Dominican. Perhaps he was mad that his wife interacted well with our crew (professional conversations with laughter involved). Regardless of his reasoning he has proven to be a very ignorant client. While on site your wife admitted to y’all being “ 2 old farts”. You sir are a true clown. I can’t believe you tried to imply you had to repack out items. Truly wish we could share the photos with you all. Be sure to update your review after you open your pod at its new destination. According to you our movers were “intoxicated” next time just send them home instead of letting them complete the job. It’s not true, but I must say its mighty dumb to let “intoxicated” people start and then finish while you were unhappy the entire time. Let’s make a little sense next time. Send us home in the future if we become inadequate, we’re happy to let you suffer with another moving company.

- All Aboard Moverz