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Iowa Moving 1, LLC

(4.7 out of 5 / 52 reviews)

Waukee, IA / Moving services within 100 miles

Booked 240 times through HireAHelper

52 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

11 years in business

Waukee, IA / Moving services within 100 miles

Booked 240 times through HireAHelper

52 Verified Customer Reviews

Open Today - 8:00 AM - 5:00 PM

11 years in business

About Us

"Iowa's Premier Moving Labor" - We are professional, respectful and careful movers. Our company has been in operation for 10+ years. We provide an insured, affordable, efficient, reliable moving labor service to help you load and/or unload your rental truck, portable storage container or trailer. At Iowa Moving 1 we treat your belongings just like we would treat our own---very carefully! It's important to us to exceed your expectations each and every time we have a job. We look forward to earning your business.

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Credentials

Licensed business:
License number
382932
Issuing city
Des Moines
Insured business:
Policy number
Available Upon Request
Policy issuer
Integrity Mutual Insurance Co
Uniformed crews:
I offer uniformed crew members :
Yes
Workers compensation:
Policy number
Available Upon Request
Policy issuer
New Hampshire Insurance Company

Moving Services

Move Help

Day Labor

Reviews

Real Waukee area customers. Unedited, unfiltered reviews of Iowa Moving 1, LLC.

4.7
52 reviews
88%
4%
0%
6%
2%

Galen B

(5) 6/6/2019 Marshalltown

Great team. Great job.!!!

Mover's response:
Thank you for hiring us to load your portable storage containers for your move. We appreciate the positive feedback on our team. Love to hear that they are doing a great job! Thank you again.
- Iowa Moving 1, LLC

Monica H

(5) 6/3/2019 West Des Moines

The guys were great! They worked their tails off and didn’t complain at all. They didn’t stop until the job was completed. THANK YOU!

Mover's response:
Thank you for recognizing the hard work our moving labor team members provided during your rental truck load. We're thankful to have you as a customer and hope you have safe travels to your destination. If you ever need us again in the future, please don't hesitate to contact us.
- Iowa Moving 1, LLC

Emily G

(4) 5/22/2019 Guthrie Center

The 3 men were respectful and strong. They worked hard and were doing their best to miss wall corners and not damage the house and items moved. Overall they did a good job and were efficient. We did have one problem: my husband saw one man begin to lift a 2 tiered glass topped coffee table by himself while inside the truck. My husband told the man he should get a second helper, but the man moved it alone anyway. My husband later found the glass shelf to the coffee table separate from the rest and badly scratched (not broken though). Unfortunately, the mover said nothing to us about the incident and I did not observe the damage until later that day. The workers were on time. The job was "unload only". They were not prepared to protect our carpet but did provide a wet mat for the hall on request. Two of the men were college students. I'd prefer to use people who have more experience.

Mover's response:
Thank you for the kind remarks about our employee’s helpful and friendly nature. I’m sorry to hear about the situation with the glass top. Thankfully the piece was not broken, however we are sorry to hear of the scratch. When summer arrives we find the need to hire on extra movers to accommodate the seasonal increase in moves. I’m sorry if any of the movers seemed newer, we do always provide a well seasoned crew lead at any job sites with newer movers. We also do rigorous hiring procedures to ensure that even our newest members are strong, conscientious and polite individuals. If requested in advance we do offer carpet protection plastic rolls for sale. We're sorry if the crew did not have any of those in stock but we didn't see a note or request ahead of time for these to be brought out to the job site. Once more, we appreciate the kind words about our movers, and we will encourage them to perform two man carries more often on borderline items, to prevent similar issues in the future.
- Iowa Moving 1, LLC

Jason B

(5) 1/25/2019 Newton

The men hired did an amazing job. They worked hard and got the job done fast.

Mover's response:
Thank you. We appreciate the feedback and are glad to hear the crew did an amazing job for you and worked efficiently and diligently for you.
- Iowa Moving 1, LLC

Cheryl D

(5) 1/22/2019 Ankeny

The guys fantastic! The called on the way , showed up on time . Very professional. Took good care of wrapping & protecting our furniture while loading on the Pod. Our things will remain in storage for a time , so they didn’t need to unload . Very accommodating to me and my needs . Recommend them for a raise/tip. Thank U Very much . Cheryl Dalton

Mover's response:
Thank you. We're very happy to hear that you found our crew to be fantastic and professional in loading your portable storage container. It was great to do business with you and please keep us in mind for any future moving needs.
- Iowa Moving 1, LLC

George M

(5) 10/31/2018 Sully

The guy's arrived at the promised time. They were so fast and effective at loading the truck I had rented that it was all done in less than the two hours initial committed.

Mover's response:
Thank you for hiring us to load your rental truck . It was our pleasure to provide the fast, timely moving labor service. Thanks again!
- Iowa Moving 1, LLC

Bryce B

(5) 10/15/2018 Carroll

2 men showed up early and worked hard to get the truck unloaded. Everything put where we asked them to and they were very professional. We would use them again.

Mover's response:
Thank you. We do our best to be on-time and work diligently to unload or load our customer's trucks, trailers or storage containers. We are happy to hear that you found our movers professional and good listeners. Hope to assist you in any and all of your future moving needs. Thanks again and enjoy your new home.
- Iowa Moving 1, LLC

Ambrose R

(5) 10/8/2018 Des Moines

I definitely would recommend these guys, they we're in constant communication with me and coordinated their arrival with the arrival of the PODS Container. They arrived as promised and we're quite the efficient and speedy hard working little worker bees... Not a thing was damaged by them, though there was some damage to a couple of things that occurred during the transport of the PODS Container, items apparently shifted after it was loaded on the California end of things. I give Iowa Moving 5 Star's! ????? Thanks guys for all your help!

Mover's response:
Thank you for taking time to review us and for hiring us to unload your portable storage containers. We appreciate your compliments on our communication, efficiency and carefulness and your overall high recommendation of our company. We take great pride in our work. Thanks again.
- Iowa Moving 1, LLC

Emily J

(2) 9/28/2018 Greenfield

We hired 2 guys for 4 hours to load our 3 bedroom house into a 26’ truck. They arrived toward the end of the arrival window or shortly after due to a road closure in our area, which was not really an issue for us as they kept us informed over the phone. They ended up sending 3 guys and they finished in about 2 1/2 hours. The issues we had with their service were that they didn’t seem to handle our things with enough care when loading and didn’t pack things in a way to avoid damage to our furniture. It was raining the day we moved and they left our belongings out in the rain after they carried them out of our house and placed them in front of our garage instead of setting them inside the open garage doors to protect them. I can understand things getting wet as they are being carried out, but to leave them out deliberately to continue to get rained on seems negligent to me. This included chairs from our solid wood dining set, our sons jumper, etc. Both my husband and I also asked them to wrap our furniture with the furniture pads (I rented 5 dozen) and the plastic wrap I purchased for them to use and they mostly just draped the furniture pads over some of the pieces and then left others completely uncovered to rub against other items and/or the floor of the truck. There were several unused ones leftover at the end and almost all of the plastic wrap left, so it wasn’t a supply issue. Most of our furniture has dings and marks on it where the the finish has been worn away from this. For how much we paid (~$560 total) and the fact that they left an hour and a half early, I wish they would have slowed down and taken the time to do things right. I’ve only found one broken plate so far, but we’ll see how many other things are broken amongst our smaller possessions as well, since all of our fragile items weren’t placed in the front portion of the truck up top like they were supposed to and instead were mixed amongst and stacked underneath everything else in the main portion of the truck. I would not use them again or recommend them for anyone looking to move. I had a lot of hope based on the reviews I read here but am overall disappointed with the service we received. Had I known how great our unloading crew was (J & N Movers - Illinois) and that they can work outside their radius for a little extra, I would have booked them for the loading portion as well. They were cheaper than Iowa Moving 1 so it probably wouldn’t have really cost more in the end and they would have done a much better job based on our experience unloading with them where they tried to fix the mistakes our loading crew made as best as they could.

Mover's response:
We are very sorry that you felt that our movers did not provide you with the excellent service that we always strive for. We also are sorry to hear of some of your items getting wet from the rain and any damages that occurred in transit. After reviewing the pictures of your load we see items padded and loaded high and tight with proper tie-downs. However, we will discuss with the crew members the feedback that you provided and make sure we try and improve upon those areas in the future. We appreciate your feedback as we are always striving to ensure positive experiences with our customers. Please feel free to reach out to us to further discuss concerns and/or areas of improvement. Thank you.
- Iowa Moving 1, LLC

Thomas R

(5) 9/11/2018 Macksburg

Both gentlemen were extremely friendly, very helpful, and fast. I couldn't be more pleased. Also, absolutely no damage occurred during the move into my new place. They were on time, they were very prepared with the proper moving equipment, and worked very hard. I would certainly use them and your company again. Thank you very much! Tom Rewerts

Mover's response:
Thank you for taking time to provide feedback on our crew in relation to your recent unloading experience with our movers. Your satisfaction is our priority and we are glad to hear that our crew delivered. Hopefully in the future you might be able to refer a friend, family member or co-worker to us . Thank you for supporting our local business.
- Iowa Moving 1, LLC

Service Area

We handle moves within 100 miles of 2958 99th Street, Ste 5, Urbandale, IA 50322.

Get To Know Us

What can a customer expect after booking with you?

After you book with us, you should expect an introduction call from our office staff to go into further detail about your moving situation and to answer any pre-move questions that you may have. We enjoy working with our customers and look forward to assisting them in whatever way that we can.

What can a customer expect on moving day if they hire you?

Our moving crew will call you when they are on the way to the customer's job site and we pride ourselves on arriving on-time. Once our crew arrives at the customer's residence, the movers will do a walk-through to analyze the items that need moved and to answer any further questions that the customer may have. After that, our movers will get right to work on getting you moved as safely and efficiently as possible.

How should a customer prepare for moving day?

We recommend that customers have all boxes packed and sealed before our movers arrive (unless you have hired our company for a packing service). Please ensure that there are clear walk ways within the residence. We ask that all dresser drawers be emptied prior to moving. To save time and money , customers can also have beds disassembled and mirrors removed from dressers ahead of time, if possible.

What types of moves have you handled?

We handle residential and office moves. We can help pack, load and/or unload your moving rental truck, trailer or portable storage container. We also provide in-house furniture moves.

What's your favorite part about being a mover?

Our company and staff enjoy working with our many customer's that we have had over the past 10 years. Each moving situation is unique and we pride ourselves on providing a top quality service and helping the customer reduce their stress on move day.

What training do you provide your crew members?

Our moving crew is background checked and trained in moving techniques so our crew can avoid injuries and move your items safely.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly:
Available upon request [upon request, no fee]
Hand tools for assembly:
always included, no fee
Hand truck:
We provide a handtruck free of charge [always included, no fee]
Plastic wrap:
$25 for a roll of shrink wrap; please request in advance to ensure availability [$25.00/ea.]
Rope:
sometimes available upon request with advance notice [$5.00/ea.]

Hours

Sunday: (not available)
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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