Alpha Moving Assistance
Decatur, IL / Moving services within 60 miles
Booked on 149 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
8 years in business
Decatur, IL / Moving services within 60 miles
Booked on 149 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
8 years in business
Get to Know Alpha Moving Assistance
We partner directly with college student-athletes to provide you with the muscle and labor you need, while also providing them with work opportunities that fit their busy lives.
Credentials
Licensed Business:
Uniformed Crews:
Workers Compensation:
Moving Reviews
Real Decatur area customers. Unedited, unfiltered reviews of Alpha Moving Assistance.
Gretchen W
Very quick and friendly! Accommodated an early start time for me as well!
Amy S
Anthony and Ethan were terrific. Prompt, professional and kind. They did everything we needed and then some. Will keep Alpha Movers in mind for next time!
Victoria M
First off let me state that my review is in regards to hire a helper or Alpha Movers; not specifically about the two young men that came to unload my pod. Number 1, this company charged my daughters credit card the day before the movers even showed up to do the unloading! This is NOT what they state in their advertising, nor what I was told when I called to set up the unloading. I was told the payment would not be charged until after the job was completed! Secondly, they sent email updates to my daughter rather than to me and we are in different states, it was so confusing that I was afraid the movers might be set up to unload in N.C instead of Illinois!! Thankfully they did show up in the right place. When I finally found a phone number to contact hire a helper or Alpha Movers to insure that the unloaders were coming, Israel told me that the payment had NOT been submitted and would not be until after the job was completed; this was a blatant lie!!
Thirdly, when the guys showed up I asked them if they had a dolly to unload boxes, etc. and gloves, they replied “ no, they did not”. Clearly on the hire a helper site it stated that movers would come with a dolly at no extra cost! The guys did an okay job; but it was obvious that they had little experience in moving! Hire a helper charged $334.00 for two hours and I had to borrow the money to pay them. I was so afraid that they wouldn’t be able to complete the job within that 2 hour limit due to inexperience and not having a dolly; fortunately I had my own dolly for them to use! I asked them close to the end of unloading why they were not using the dolly and they said that they forgot it was there. One of the guys cut his finger first thing trying to open the pod door because he had no gloves and did not know how to open the pod!
My feeling is that I could have gotten high school kids to unload for a lot less money! I’m on a fixed income and planned to unload myself with the help of one other person; but I injured my sciatic nerve two days earlier and was not able to do it! Because these were not experienced movers I did end up carrying a lot of my items myself just to speed up the process; in order to not go over two hours and be forced to pay $125.00 more!! The heaviest items I had was a box springs and mattress, so it’s not as if this job was a major endeavor! With a $40 tip to the boys it cost me $374.00!
I will never use this company again and I felt that anyone in my position should be warned that Hire a helper are NOT what they advertise! When I had to call them after the unloading was complete for the guys to get their pay; I voiced my disappointment with the company and there was total silence from the girl I spoke with until I finished speaking; when she replied “ well, if there’s nothing else you need help with, then have a nice day”. Terrible customer service and being lied to does not compute to being a reputable and honest company!!
Don’t use this company!!
Ashley N
The crew that came out was AMAZING! I highly recommend them. We had some laughs and they got the job done quickly. Very easy to work with and showed up right on time.
Service Area
We handle moves within 60 miles of Decatur, IL 62522.
We also service the Oak Park area - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, you should receive a text from us within 48 hours of your order so that we can confirm the details of your order and get ready to go for your move date.
Alpha Moving Assistance Moving Photos
Policies
Same Day Moves
We charge an extra 15% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 9:00 PM |
| Monday: | 8:00 AM - 9:00 PM |
| Tuesday: | 8:00 AM - 9:00 PM |
| Wednesday: | 8:00 AM - 9:00 PM |
| Thursday: | 8:00 AM - 9:00 PM |
| Friday: | 8:00 AM - 9:00 PM |
| Saturday: | 8:00 AM - 9:00 PM |