HireAHelper's Review Of KBA Movers - A Local Des Moines Moving Company
Des Moines, IA / Moving services within 50 miles
Booked on 62 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
3 years in business
Des Moines, IA / Moving services within 50 miles
Booked on 62 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
3 years in business
KBA Movers — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including KBA Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with KBA Movers
Choosing KBA Movers means choosing a partner who values your time and belongings. Being a local, minority-owned company, we understand the community and the importance of personalized service. We offer free estimates and are committed to providing timely and efficient service, all while ensuring that your move is within budget. As a fully insured company, we also provide an extra layer of security and peace of mind. With KBA Movers, you’re not just another customer; you’re part of our community. Contact us to get started.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
KBA Movers Moving Reviews in Des Moines
These are real Des Moines area customers. Unedited, unfiltered reviews of KBA Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Joel J
The best review I can give both the moving company and hire a helper is no review at all. I will say HIRE YOUR OWN MOVER. The worst moving experience of my life.
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations. Our team worked hard to fulfill the requirements of your move, including staying additional hours beyond the agreed-upon time, at no extra charge, to help meet your needs. However, we understand the inconvenience caused by not being able to return the next day to move the remaining items. As noted, you initially ordered one truck, and it was fully loaded by the time we finished.
We appreciate your understanding and are truly sorry for any frustration this caused.
Doug W
This company was a pleasure to work with. They treated us and our property with care. I recommend them highly.
Jason F
Nothing but good things to say. We had movers cancel at the last minute and needed movers before leaving town. KBA movers agreed to appear the same day to move a very heavy pool table. They were on time, polite and moved the pool table out of the basement. Thank you for your help.
Service Area
We handle moves within 50 miles of West Des Moines, IA 50266.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
After booking with us, customers will receive a detailed confirmation email with their move information. Our team will follow up with a personal call to discuss specific requirements, answer any questions, and provide helpful pre-move tips. We maintain communication leading up to the moving day to ensure everything is properly coordinated and to address any last-minute concerns
What can a customer expect on moving day if they hire you?
On moving day, our professional crew will arrive promptly at the scheduled time, calling ahead to confirm they're on the way. Our team will conduct a thorough walk-through to assess the items being moved and discuss any special considerations. We'll carefully wrap and protect your furniture, use proper equipment for heavy items, and strategically load the truck to maximize space and ensure safe transport. Our goal is to make your moving day stress-free through efficient, careful handling of your belongings.
How should a customer prepare for moving day?
For a smooth move, we recommend: complete packing beforehand (unless booking our packing service), labeling boxes clearly, emptying furniture drawers, disassembling beds if possible, creating clear pathways, setting aside valuables and essentials, disconnecting appliances, and informing us of any fragile items requiring special attention.
What types of moves have you handled?
Our experienced team handles a wide variety of moves including: Local residential moves (houses, apartments, condos) Long-distance relocations Office and commercial moves Senior moves with extra care and patience Specialty item transport (pianos, safes, antiques, artwork) Loading/unloading services for rental trucks and storage containers In-home furniture rearrangement Full-service moves including packing/unpacking
What's your favorite part about being a mover?
Our favorite part about being movers is turning stressful moving experiences into smooth transitions. We love seeing the relief on customers' faces when they trust us with their belongings. Each move brings unique challenges that let us use our expertise creatively. The connections we make with customers and helping them begin new chapters in their lives make this work truly rewarding.
What training do you provide your crew members?
Our crew members undergo thorough training in proper lifting techniques, furniture protection, strategic loading, disassembly/reassembly, specialty item handling, customer service, safety procedures, and problem-solving. All team members are background-checked, insured, and participate in regular refresher training to maintain our high service standards.
KBA Movers Moving Photos
Local Mover Policies
Same Day Moves
We accept same day requests at our normal rates.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 11:00 PM |
| Monday: | 7:00 AM - 11:00 PM |
| Tuesday: | 7:00 AM - 11:00 PM |
| Wednesday: | 7:00 AM - 11:00 PM |
| Thursday: | 7:00 AM - 11:00 PM |
| Friday: | 7:00 AM - 11:00 PM |
| Saturday: | 7:00 AM - 11:00 PM |