American moving and storage

(4.9 out of 5 / 43 reviews)

Forest, VA / Moving services within 50 miles

Booked 162 times through HireAHelper

43 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

10 years in business

Forest, VA / Moving services within 50 miles

Booked 162 times through HireAHelper

43 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

10 years in business

About Us

American moving and Storage is a full service company that is dedicated to providing quality customer care at affordable prices. We have been in business since 2010 and because of our superior work ethic and dedication to treating others how we would want to be treated we have grown from 2 guys and a pickup truck to 20 guys and several trucks. Services offered: -Local and long distance moving -Loading & unloading trucks, pods and trailers -Clutter removal -Self storage climate & non-climate control -Cleaning services -We sell packing supply and offer FREE delivery

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Credentials

Licensed Business:
License Number
6658
Issuing City
Campbell County
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Energy Ins agency inc
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
INSURANCE COMPANY OF THE WEST VIA ( GANTT INSURANCE)
MC/State License:
MC #
803147
DOT #
2346989
State Lic/Cert Name
6658
State Lic/Cert Number
6658

Reviews

Real Forest area customers. Unedited, unfiltered reviews of American moving and storage.

4.9
43 reviews
93%
7%
0%
0%
0%

Donald C

(4) 9/21/2020 Lynchburg

On-time Helpful suggestions on process Good workers and teamwork My only complaint is that when storing stuff in the garage they didn't pack it in well. At the end it was a wall in the doorway with just enough to close the door. This is an oversize 1 1/2 car garage and most of the furniture and downstairs boxes were in the house. The truck (26" box) was full on arrival but that's what the garage looked like after unloading. I wish they had left an aisleway or corner open to help in the sorting priority. I initially was watching in the garage but had to also direct the stuff as it was being unloaded and inside placement. This has been a MASSIVE headache for us, and I'm not exaggerating. Most boxes were labeled but when you can't get to them it's very frustrating.

Melissa O

(5) 11/6/2019 Roanoke

Awesome work, fast and friendly

Mover's response:
Melissa It was a pleasure helping you with your move
- American moving and storage

Aubrey K

(5) 10/18/2019 Roanoke

Travis and Sam did a great job moving all my furniture and boxes into a new apartment, including carrying a heavy couch up seven flights of stairs! They had it all done in record time and were careful with all my belongings, and on top of that they were friendly and polite. Nothing was damaged during the move, not even a scratch. I would definitely use them again in the future.

Chad M

(5) 10/19/2019 Lynchburg

Travis and Sam did some amazing work quickly and efficiently. Everything intact at destination. Friendly guys with excellent packing skills, able to squeeze a lot into a small space. Very respectful of our stuff. They brought a bonus helper named Chad who was also great. Will recommend to others.

Mover's response:
Thank you very much for taking the time to send this review. We can also help you with other services in the future. Other services we can help with. -Packing supply: We sell all the packing supply you need to for your move! We can even deliver $100 or more of moving supplies here locally! -Cleaning: We offer cleaning services before you move into your new place or we can clean your old place after you move out -Storage: If you need extra space we have non-climate & climate control storage units that are new & reasonably priced. We also have boat/RV parking for affordable rates. -Clutter removal: If you need help to de-clutter before your move we work with a 100% veteran operated company GI Junk and offer very reasonable priced de-clutter service
- American moving and storage

Carolyn D

(5) 10/5/2019 Lynchburg

The guys had a cancellation and office called to see if they could come early since their appointment was from 2-3 pm. It worked out great for them to come this morning. They were prompt, friendly and all furniture removed from pod into house in less than 1 1/2 hours. There were a couple of places on the walls that will have to be patched and repainted that we didn’t notice until after they had left. Work is still being done on outside of house so we will ask them to fix.

Kathy W

(5) 9/13/2019 Forest

The American Moving and Storage team that unloaded our household goods did a fabulous job! They arrived on time, were efficient, professional, polite, and completed the job in less time than expected. We recommend them, highly!

Mover's response:
It has always been a pleasure working with you. We thank you and greatly appreciate your business.
- American moving and storage

Kelly M

(5) 8/30/2019 Lynchburg

Very friendly and professional! Took care of all the furniture and boxes. Wish I could take these two guys with us to Florida to help. Thank you

Mover's response:
Happy to be of service to you. Thank you for choosing American Movers.
- American moving and storage

Elsworth H

(5) 5/4/2019 Lynchburg

They were great! They paid close attention to detail.

Mover's response:
We appreciate your business and thank you for choosing American Movers. Call us anytime for your future needs.
- American moving and storage

Maureen W

(5) 7/19/2019 Lynchburg

Travis and Derek were a great team. They were on time, friendly, very hard working, and really maximized the space in our POD. Highly recommended.

Mover's response:
Hello, we are glad those guys could help you out. We appreciate your business and thank you!
- American moving and storage

Don V

(5) 7/11/2019 Lynchburg

The movers showed up early and did a great job!

Mover's response:
Thank you Don for your support. We always try to be on time and efficient for every customer!
- American moving and storage

Service Area

We handle moves within 50 miles of Forest, VA 24551.

Get To Know Us

What can a customer expect after booking with you?

You can expect to receive a call from a nice knowledgeable moving professional from our local office location that will go over all your details and answer any questions you may have about your move or our company. A week prior to your move you will receive another call from our office. This call will be to ensure nothing has changed and the date, time and scope of work is correct. We do this because many times with moving circumstances change so this helps to ensure we are all on the same page!

What can a customer expect on moving day if they hire you?

On moving day you will have a professional, trained and licensed crew show up on time and after doing a walk thru with you get right to work. Our movers are also licensed, bonded, insured, actual employee's and we carry workers comp. We also have a local office that you can call or stop by during office hours if you have any issues or questions before, during or after your move!

How should a customer prepare for moving day?

The more time you take to prepare the better. Moving is very stressful and many people moving underestimate the time it takes to prepare to move adding extra stress. This can be avoided by starting early. Pack items you wont need way ahead of time. You can even rent a storage unit (which we have and can help you get one) and pack and move boxes and small items over a little at a time. By starting early and being organized it will make your move much more stressful and it will save you money!

What types of moves have you handled?

We are trusted by dozens of local real estate agents, consignment shops and apartment complexes as well as retirement homes with their customers. We are the number one trusted moving company in our area and we can do anything moving or storage related. We do full service moving local and long distance and can do small moves such as loading and unloading help or just moving one piece of furniture.

What's your favorite part about being a mover?

My favorite part of moving is helping customers move be as stress free as possible and getting a job done right for them!

What training do you provide your crew members?

After going thru an application process we have our movers go thru 2 days of video and office training. Then we have them shadow one of our crew leaders for a week learning the in and outs of moving and how to safely move furniture. And then if they pass we assign them to a crew.

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly:
always included, no fee
Hand tools for assembly:
We always have any tools needed to disassemble and reassemble basic furntiure!, (always included, no fee)
Hand truck:
We always bring a dolly!, (always included, no fee)
Plastic wrap:
Available for all loading jobs, (upon request, no fee)
Rope:
Local moves only, (upon request, no fee)

Hours

Sunday: (not available)
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$99/hr
for 2 movers after 2 hr min
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