HireAHelper's Review Of Samuel Services - A Local Germantown Moving Company

(4.9 out of 5 / 2,258 reviews)

Germantown, MD / Moving services within 18 miles

Booked on 8,721 moves through HireAHelper

2,258 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

Germantown, MD / Moving services within 18 miles

Booked on 8,721 moves through HireAHelper

2,258 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

17 years in business

 

Samuel Services — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Samuel Services. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Samuel Services

Can assist with loading and unloading, we are professional and speedy, check out our reviews and book us today!

Moving Services

Move Help

Day Labor

Samuel Services Moving Reviews in Germantown

These are real Germantown area customers. Unedited, unfiltered reviews of Samuel Services. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
2,258 reviews
93%
4%
1%
1%
0%

Pauline B

(4) 12/17/2013 Germantown

Timely, efficient, courteous and on task! Definitely would use them again.

Pamela F

(5) 12/20/2013 Arlington

On time, done in half the time scheduled, excellent work.

Sonali B

(5) 12/14/2013 Washington

The movers were prompt, efficient, and extremely hardworking. They were easy to work with, respectful of our things and fragiles, and able to adapt to adverse circumstances (our building only had one working elevator, which had to be shared with all the building residents; it started raining half way through the move, so all our stuff had to be shuttled from the truck to the building in the rain). This is the second time we've used Samuel Services to move our large 1 BR apartment, and I cannot recommend these guys highly enough. They are real pros.

Martha H

(5) 12/7/2013 Bowie

I wish I could remember their names, but they worked quite hard and the lead fellow paid such good attention to detail! I was concerned as I had china, mirrors and vintage family heirloom furniture that is traveling across country. Job well done.

Philip G

(5) 12/9/2013 Takoma Park

The two guys that came to help us move were one time and polite. They did not stop moving until the job was done. They were efficient and careful with our belongings, not a single item was damaged!!! I would highly recommend Samuel Services to anyone and I will use them for future moves.

Brad P

(5) 12/10/2013 Falls Church

Showed up on time, ready to work. Moved quickly and took care while moving. It was snowing during our move and the helpers put down blankets to protect the floors.

Kerry W

(5) 12/4/2013 Hagerstown

Walter and another man (I did not get his name) from Samuel Services were amazing!
They arrived exactly on time and did a FANTASTIC job! I could not be happier with the service they provided!! They did everything I asked them to do and did it quickly!
I would most definitely recommend them to anyone!

Laurence S

(2) 12/7/2013 Germantown

I have used this company in the past, and had no issues with them. I had an issue this time with the crew and Waulther not responding to my phone call. The crew did work out the problem for me, however, it was very inconvenient for me. When they arrived, I was informed that they had only two hours to give me for the job. I was told, that is what I asked for. I told them it might take more time, and wasn't informed by Waulther their boss, that it would be a problem for them to work longer than two hours. However, it seems that they had another 2 jobs lined up for the afternoon. I placed a call to their boss, and Never got a response from him! The problem was resolved by the crew returning that night to finish the job. Quite frankly, I am pissed off, as it was inconvenient for me to have them come back and not finish the job they started out to do. The next problem was, the crew wasn't that careful when handling our property in general! Based on my problems, with moving day and lack of response from the boss man, I would NOT use THEM AGAIN!

Scott S

(5) 12/5/2013 Arlington

Not a lot of talk, but sure took care of business. They were on time, started immediately and knew what they were doing. I'd use them again.

Leonora M

(5) 11/27/2013 Washington

Excellent service. The team was prompt, efficient, and caring, providing more than what was expected. I am very grateful for their help.

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Rope:
Just for loading and unloading, (upon request, no fee)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$85/hr
for 2 movers after 2 hr min