HireAHelper's Review Of Fuse Movers and Relocations - A Local Hazelwood Moving Company

(4.4 out of 5 / 578 reviews)

Hazelwood, MO / Moving services within 69 miles

Booked on 2,847 moves through HireAHelper

578 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

19 years in business

Hazelwood, MO / Moving services within 69 miles

Booked on 2,847 moves through HireAHelper

578 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

19 years in business

 

Fuse Movers and Relocations — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Fuse Movers and Relocations. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Fuse Movers and Relocations

Fuse Movers and relocations where your service is our #1 priority! If you are looking for a quality, stress free and reliable moving service give us a call you will be glad you did! We have over 10years moving experience and have some of the best hands in the business We provide labor for moving as well as some moving supplies which includes, 2 and 4 wheel dollies, tapes, tie-down ropes etc to make you move affordable and worry free. With fuse movers and relocations you get guaranteed top notch service. Our movers are well trained, friendly and courteous as well as have many years experience in the moving business. We also provide dollies, hand trucks, tapes, tie down ropes and most of moving supplies at no additional charge.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Fuse Movers and Relocations Moving Reviews in Hazelwood

These are real Hazelwood area customers. Unedited, unfiltered reviews of Fuse Movers and Relocations. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.4
578 reviews
76%
9%
3%
6%
6%

Andrew C

(4) 8/4/2023 Wentzville

They were very prompt, courteous and got the job done in good t8me. We had a small damage but they resolved the issue very quickly.

John D

(4) 8/3/2023 De Soto

Movers were prompt and friendly. They worked hard and had our units loaded in a timely manner. I would definitely recommend this moving team.

Vera K

(5) 7/31/2023 Saint Louis

Hired Fuse for unloading. Chris and Nick were courteous, on time, respectful of property, and very hard working. Would definitely use Fuse again. Thank you!

Mark H

(4) 7/30/2023 Saint Louis

They did a great job. They arrived 30 minutes late, however.

Amy S

(5) 7/30/2023 Saint Louis

Frank was amazing and so was Lexi. They worked very hard and had plenty of steps. Didn’t drop or break anything! I wou definitely recommend them!!!

Melissa S

(3) 7/19/2023 Belleville

They complained a lot. Broke some stuff! I’ve had way better movers!! The owner is in another state. All noticed hours after they left- keep scrolling!!! Don’t do it!!

Rod C

(4) 7/13/2023 Saint Peters

The men did a great job, they were professional and had a can-do attitude.

Unfortunately they were really late and I had to call. Customer Service was very very responsive and kept calling every 30 minutes until they showed.

Overall, I would use them again

Jennifer M

(5) 7/22/2023 Cedar Hill

Showed up on time and worked hard.

Randall O

(5) 7/14/2023 Sparta

The guys were early and got started immediately. They did far more than I would have thought possible in the amount of time they were there. Great job Chris and G.

Ted F

(1) 7/15/2023 Ballwin

BEWARE OF THIS COMPANY! I hired two movers and only one mover showed up. It took two hours for another mover to show up. During the period of waiting for the other mover to show up my couch was attempted to be moved downstairs and major damage occurred to my home, as well as the couch. The door frame has cracked, multiple holes have been gouged into the wall, some breaking through the drywall. Multiple spots of paint have been scraped off the wall. It also bent some framing of the walls. Major repairs will need to be done in order to fix this. All of the damaged walls will need painted, new drywall will need to be installed, as well as a new door frame. I wish hire a helper would allow pictures to be added to reviews, that would show the extensive damage that was caused. I called the point of contact that hire a helper gave me for FUSE moving, Kenneth Robinson. He was not apologetic about the damages that were done, or the fact the other mover did not show up. If you want your move to go smoothly, and no damages to occur, I would highly recommend avoiding this company. The unfortunate thing is I read the reviews on this company and they seemed good. I can tell you from first-hand experience, avoid FUSE movers at all cost.

Mover's response:
One of the movers was running late. We called and updated customer and also assured him that the one mover on site Quinton can start with boxes and small items but anything big or heavy should wait until the second mover got there. I also informed Ted that his clock would not start until arrival of the second guy. Our initial scheduled crew member had car issues in route to the job and I called and explained that we would have his replacement there. Not even 10-15mins later I’m getting a call about scratches on walls while trying to move a couch. Quinton tells me he and Mr.Ted were trying to move it on and that was what caused the damage. I reiterate with my crews that on no account should that be attempted again even if the customer says they are able to handle the furniture piece. Again he was informed that his time would not start until the second mover arrived who had an eta of 40mins at the time and all this would have been avoided with a little patience.
When the second guy arrives when they stop after initially going against my directives they get done in about 35mins. So 40mins + 35 mins is 75mins. Move was booked for 2hr min which is 120mins so all this could have been avoided and the items unloaded in less time that was reserved. I did everything possible to assure him that his move will still be completed in good time despite the initial delay of the second movers arrival.
- Fuse Movers and Relocations

Service Area

We handle moves within 69 miles of 4042 S Hillcrest Avenue, Springfield, MO 65807.

We also service the Maryland Heights, Richmond, Columbia, Fredericksburg, Washington, Phoenix, Knoxville, Oklahoma City, Cincinnati, Douglasville, Indianapolis, Hendersonville, Durango, North Liberty, West Bloomfield, Elyria, Inman, Orangeburg, Billings, Seminole, Salt Lake City, Augusta, Louisville, Brookfield, Folsom, Nashville, Jonesborough, Winston Salem, Danville, Bartlesville, Cadiz, Grand Junction, Columbus, Fort Wayne, and Monroe areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

Customers booking with Fuse Movers and Relocations can expect a professional, detailed, proactive, experienced and customer service oriented moving experience. We strive to take the hassle out of moving day and make it much more efficient.

What can a customer expect on moving day if they hire you?

An efficient, friendly and highly professional moving experience

How should a customer prepare for moving day?

It helps to be properly packed up. Boxes taped up and loose items boxed or bagged ready to go. Also blankets for wrapping wood and other delicate items should be made available. Pathway from the home, through the door way to the truck should be kept clear as possible so as not to interfere with the smooth, efficient and safe movement of items from the home to the truck or container

What types of moves have you handled?

We have handled every type of move. Local, long distance, office, warehouse, pods, trucks, containers, home rearranging, tractor trailers as well

What's your favorite part about being a mover?

We love making customers happy and getting very positive feedback. One of my favorite parts is when a customer seems so worried about how they will get it all done but are all smiles and exuberant when we start clearing out things quickly and efficiently. The change from worried to pure joy and happiness can be quite fulfilling.

What training do you provide your crew members?

We make sure all our movers are able to properly lift all items safely. New crew members are made to shadow our tenured & highly experienced movers to show them how we get our moves done. This also includes paying attention to details as well as courteous customer interactions. We start them with simple, quick moves and gradually scale them up to more intricate, bigger moves as they show proficiency and ability to grasp the essentials. Our movers are very highly experienced & have been proven in the field

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (always included, no fee)
Furniture dolly or straps:
available on all jobs [varied pricing/options by location]
Hand tools for assembly:
Screw drivers, Allen keys, wrenches etc basically full service tool box [varied pricing/options by location]
Hand truck:
2 and 2 wheel dollies [varied pricing/options by location]
Plastic wrap:
[not available at all locations], ($45.00/ea.)
Rope:
[not available at all locations], ($20.00/ea.)

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min