Fuse Movers and Relocations - A Local Hazelwood Moving Company

(4.4 out of 5 / 524 reviews)

Hazelwood, MO / Moving services within 69 miles

Booked on 2,534 moves through HireAHelper

524 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

18 years in business

Hazelwood, MO / Moving services within 69 miles

Booked on 2,534 moves through HireAHelper

524 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

18 years in business


One of Hazelwood's Favorite Moving Companies

A Note from HireAHelper

We love working with Fuse Movers and Relocations because they pride themselves in taking care of their Hazelwood, MO neighbors. After several years moving in and around Hazelwood we believe you'll love working with them too!

Relocation with Fuse Movers and Relocations

Fuse Movers and relocations where your service is our #1 priority! If you are looking for a quality, stress free and reliable moving service give us a call you will be glad you did! We have over 10years moving experience and have some of the best hands in the business We provide labor for moving as well as some moving supplies which includes, 2 and 4 wheel dollies, tapes, tie-down ropes etc to make you move affordable and worry free. With fuse movers and relocations you get guaranteed top notch service. Our movers are well trained, friendly and courteous as well as have many years experience in the moving business. We also provide dollies, hand trucks, tapes, tie down ropes and most of moving supplies at no additional charge.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Hazelwood area customers. Unedited, unfiltered reviews of Fuse Movers and Relocations.

4.4
524 reviews
76%
10%
3%
6%
5%

Daniel F

(1) 9/30/2021 Florissant

To be honest, I am still in disbelief about how bad of a job these guys did.

The first guy that showed up to my house started off by asking me questions about who he was supposed to be meeting up with and how he was supposed to get paid. Maybe it is just me, but I don’t believe the customer is the person that has those type of answers for hired help; HUGE red flag. He proceeded to call a number that he had been provided to try and get answers to his questions. After multiple attempts with no results, I volunteered the contact information that I had been provided upon paying for their services. He called the number, put the call on speakerphone, and, luckily, the other person answered the phone. He then proceeded to ask the same questions that he had asked me with the phone on speakerphone. I could clearly hear the entire conversation. Again, maybe it’s just me, but it isn’t very professional to ask someone about how they are supposed to get paid in front of a customer. Finally, the second worker showed up.

He seemed much more in the loop with what he was supposed to be doing, so I felt some relief after my initial impression from the first guy’s cluelessness. The second worker also informed me that he had been packing trucks for twelve years which made me feel a little more at ease as well. Both guys began working, while I assisted them in their efforts. After about an hour or so, I brought some items to the truck and peeked inside. At that point in my life, I had never packed a truck in my life, but I knew that you are supposed to stack items as high and tight as possible. These guys weren’t following that fundamental by any means. There was no rhyme or reason to how they were packing the truck. Even at this point, I gave them the benefit of the doubt that maybe they had a plan (this would be proven wrong in the end). They finished loading the truck, so I went to take a look. The last couple items they had loaded were large in size, so it obstructed my view to the back of the truck. Assuming that everything behind these items were loaded in a strategic fashion, I shook their hands and told them thank you for their efforts (tipped as well).

The next day, I went out to the truck to get a full view of their work, because something told me they had not done it correctly. When I peeked over the top of the large items they had loaded last, I saw an absolute mess. It was as if these guys had never loaded a truck in their lives. Boxes were quite literally thrown all around. Nothing was packed right. I sent an email to the company describing these events, took pictures of the work they had performed, and called the man (Kenneth Robinson) who had hired the workers. I explained everything described in this review to him and he asked for the pictures to be sent over to him. I sent him the pictures through text and proceeded to repack the ENTIRE truck with the help of two of my friends. After completing the work myself, I reached back out to Mr. Robinson to let him know that I had to fix all of the work performed by the workers he had hired and that a refund should be issued. I have yet to receive any kind of response, apology, or refund from Fuse Movers.

Do NOT hire Fuse Movers!

Mover's response:
Thank you for the review and we apologize about the mix up. He Jeremy was scheduled to go on another job where we help out our truck & 54ft Semi driver friends that need us sometimes in the area and we have established relationships with. When we discovered he went to the wrong address/ job we had it remedied where everyone needed movers got help. That was why he had called so as to clear up the mix-up. We will evaluate both Jeremy and Jase again as both have been with us for years and have many years experience. Have completed a lot of jobs as well with great reviews. We will make sure see if it’s a one off case of being physically and mentally tired as your job was an afternoon/early evening job and it was Jase 2nd for the day and 5th in 2 days . We however stress to all our employees that we do understand the tasking physical nature of the jobs they do so whenever they request a time off it is always granted as we will rather have able and willing guys everyday than tired movers. We also try to make sure not one person is over loaded. We will evaluate this move and make necessary adjustments to insure this doesn’t happen again.
- Fuse Movers and Relocations

Robert V

(5) 9/30/2021 Saint Louis

They were on time friendly and pretty fast with my move I appreciate it thank you so much!

Andrea K

(3) 10/2/2021 Monett

We had 2 helpers and 1 semi helper. 2 men knew what they were doing and the other one took too many breaks. Stood around and watched clearly unexperienced. I felt bad for the 2 helpers picking up the other guys slack. I give the 2 guys 5 stars and the other guy I would say this line of work doesn't work for him.

Evia C

(5) 9/29/2021 Florissant

The two men did a wonderful job! Got the job done within the hours estimated. They were focused on getting the job done in spite of the heat. Very polite; I would recommend them for sure!

Alicia C

(5) 9/30/2021 Florissant

Anthony and Reece showed up on time and ready to work. They were respectful, polite and hard working. Loaded in under 2 hours!! Amazing job!

Meredith W

(2) 9/23/2021 Richmond

Didn’t show up with equipment they said they would have (hand truck/dolly), which made the move take several more trips than necessary slowing the whole process down. One guy was extremely slow and only carried one thing at a time. My friend had to load the entire truck bc no way could they have done it accurately. Definitely would not recommend.

Lindsay M

(1) 8/10/2021 Millstadt

Horrible! Only ONE MOVER showed up....late! For a military family moving overseas, this was very stressful and the company was not helpful to try and make it better.

Shevonne Y

(4) 9/22/2021 Florissant

They did a wonderful job and was very quick my stuff was on the truck in no time…. I will use them again for sure

Dan C

(1) 9/18/2021 Saint Charles

I am very disappointed in our movers a lot of our stuff was broken and most of all I have for Lupus and I smell medical marijuana for my lupus and they stalled it

Mover's response:
Not accurate. We have not received any pictures or proof of items damaged. Same crew has been on many loading jobs where the customers were very satisfied and complemented their packing skills. All our movers are experienced and highly trained. We background check and randomly drug test as well. My guys take their jobs seriously and only interested in getting the job done. We have moved and been around a lot of very expensive items and they all made it to their destination with no issues. They are grown adults who are gainfully employed and jeopardizing that over marijuana does not sound reasonable or something they would do based on their track record.
- Fuse Movers and Relocations

Dennis D

(5) 9/24/2021 Saint Louis

They were a half hour later than anticipated and it only took him 1 1/2 hours to complete the job and we paid for three hours so that’s why we didn’t give them the tip otherwise they were great they did a great job they were very friendly I would highly recommend them I

Service Area

We handle moves within 69 miles of 4042 S Hillcrest Avenue, Springfield, MO 65807.

We also service the Maryland Heights, Richmond, Columbia, Fredericksburg, Washington, Phoenix, Knoxville, Oklahoma City, Cincinnati, Douglasville, Indianapolis, Hendersonville, Durango, North Liberty, West Bloomfield, Elyria, Inman, Orangeburg, Billings, Seminole, Salt Lake City, Augusta, Louisville, Brookfield, Folsom, Nashville, Jonesborough, Winston Salem, Danville, Bartlesville, and Cadiz areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

Customers booking with Fuse Movers and Relocations can expect a professional, detailed, proactive, experienced and customer service oriented moving experience. We strive to take the hassle out of moving day and make it much more efficient.

What can a customer expect on moving day if they hire you?

An efficient, friendly and highly professional moving experience

How should a customer prepare for moving day?

It helps to be properly packed up. Boxes taped up and loose items boxed or bagged ready to go. Also blankets for wrapping wood and other delicate items should be made available. Pathway from the home, through the door way to the truck should be kept clear as possible so as not to interfere with the smooth, efficient and safe movement of items from the home to the truck or container

What types of moves have you handled?

We have handled every type of move. Local, long distance, office, warehouse, pods, trucks, containers, home rearranging, tractor trailers as well

What's your favorite part about being a mover?

We love making customers happy and getting very positive feedback. One of my favorite parts is when a customer seems so worried about how they will get it all done but are all smiles and exuberant when we start clearing out things quickly and efficiently. The change from worried to pure joy and happiness can be quite fulfilling.

What training do you provide your crew members?

We make sure all our movers are able to properly lift all items safely. New crew members are made to shadow our tenured & highly experienced movers to show them how we get our moves done. This also includes paying attention to details as well as courteous customer interactions. We start them with simple, quick moves and gradually scale them up to more intricate, bigger moves as they show proficiency and ability to grasp the essentials. Our movers are very highly experienced & have been proven in the field

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (always included, no fee)
Furniture dolly or straps:
available on all jobs [varied pricing/options by location]
Hand tools for assembly:
Screw drivers, Allen keys, wrenches etc basically full service tool box [varied pricing/options by location]
Hand truck:
2 and 2 wheel dollies [varied pricing/options by location]
Plastic wrap:
[not available at all locations], ($45.00/ea.)
Rope:
[not available at all locations], ($20.00/ea.)

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min