Humphrey Transportaion

(4.7 out of 5 / 104 reviews)

Knightdale, NC / Moving services within 100 miles

Booked on 500 moves through HireAHelper

104 Verified Customer Reviews

Open Today - 7:00 AM - 6:00 PM

7 years in business

Knightdale, NC / Moving services within 100 miles

Booked on 500 moves through HireAHelper

104 Verified Customer Reviews

Open Today - 7:00 AM - 6:00 PM

7 years in business

Get to Know Humphrey Transportaion

Humphrey Transportation has been in the transportation business for over ten years. The size of the crew are five transport service attendants, a service supervisor, and a service manager. The team members have combined moving experience of over seventy five years. The company moves the household items of individuals, families, and businesses with care and compassion. The team is very professional, and we understand that "time is of the essence." In addition, we provide professionalism combined with excellent customer service, and "if the customer is not happy, we are not happy!"

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Knightdale area customers. Unedited, unfiltered reviews of Humphrey Transportaion.

4.7
104 reviews
86%
6%
1%
4%
4%

Mari T

(5) 4/9/2021 Raleigh

Excellent work. Will definitely use them again!

Forrest P

(5) 3/28/2021 Cary

Arrived within time frame and even messaged that morning to confirm their approximate arrival time. Worked hard the entire two hours with no slack or breaks and were very careful and cautious with furniture. No wall dings or damage to items at all. Incredibly respectful and easy to work with to achieve desired placement/arrangement in new home.

Chris J

(1) 3/28/2021 Clayton

I made a "reservation" for this company to show up between 11am-12pm. The day before, I received a half dozen calls asking me to move the time back because they booked a customer beforehand, and needed more time. I compromised and said that 12-1pm would be okay, but I really couldn't afford for them to be late as I have several things depending on the work being done on time.

However, the day they were supposed to arrive, I get a call at 1230 saying they can't make it b/c the job before was running long. Extremely rude and frustrating, and absolutely poor way to run a business. The people from Hire a Helper said they can't do anything about this company, Humphrey, not arriving on time. They should drop them as a vendor, frankly.

I never take the time to leave reviews but Humphrey should be ashamed of how they handled my job, and other potential customers should be warned. Humphrey needs to learn basic customer service, respect to others, and rethink its business practices.

Mover's response:
We appreciate your response. The crew that was assigned , team lead had Corona virus symptoms . So we didn’t dispatch or have another crew available. We take pride in our customer service . Over 50+ Testimonies .
- Humphrey Transportaion

Jeff T

(4) 3/12/2021 Clayton

Very nice crew. Punctual and worked well as a team. Only thing I could recommend would be more attention to detail. Overall great and would hire them again

Paul Z

(5) 3/1/2021 Morrisville

Great

Lisa M

(5) 2/25/2021 Clayton

Jordan was able to accommodate me for a last minute move. I had a lot of heavy furniture and at least 200 boxes. Jordan and team were kind, professional and worked hard. They moved each item with care and respect throughout the entire move. I HIGHLY recommend Humphrey Transportation and would definitely use them in the future.

Scott M

(5) 2/22/2021 Cary

Great movers. Worked efficiently and arrived on time. Would recommend.

Andrea T

(5) 1/29/2021 Raleigh

You guys rock. Thanks so much for all your help. A team of Hulks

Jacob N

(5) 12/31/2020 Cary

Super nice and accommodating. No complaints at all!

Hyo K

(4) 12/16/2020 Raleigh

They arrived on time and brought right tool. They finished all the jobs within 2 hours.

Service Area

We handle moves within 100 miles of Knightdale, NC 27545.

Get To Know Us

What can a customer expect after booking with you?

After booking with Humphrey Transportation, the customer can expect exceptional customer service. We treat every customer like family.

What can a customer expect on moving day if they hire you?

The customer can expect the team to arrive on time, and the team will be ready to work expeditiously, safely, and carefully.

How should a customer prepare for moving day?

The customer should prepare for moving day by contacting Humphrey Transportation to see what we can do to assist in the preparation. Also, if possible, the customer should have their items prepared to the moving package they selected.

What types of moves have you handled?

For now, Humphrey Transportation will perform local moves within a hundred mile radius. In addition, Humphrey will perform office moves.

What's your favorite part about being a mover?

The joy of helping people begin a new chapter in their life in a new residence.

What training do you provide your crew members?

Humphrey Transportation provides their crew members with proper lifting techniques, safe lifting techniques, customer service training, and the importance of customer satisfaction.

Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 7:00 AM - 2:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Hourly Price
$50/hr
for 2 movers after 2 hr min
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