HireAHelper's Review Of PROMOVE - A Local New York Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Dalma S
Promove was an excellent company to work with for my move August 2015. Mailk and Sosa were right on time and ready for the job. They worked extremely fast and hard, paying much attention to ensuring that all of my furniture was properly loaded on the truck. They asked questions to make sure that they were doing everything properly. My move was loading and unloading, and there work was efficient, we finished right on time. I would not only use Promove again, but I have recommended them to friends that are in the process of moving. Thank you Promove, for making what is a stressful time, much easier!
Brian B
The guys from ProMove were excellent! I reserved 2 hours, and they arrived exactly at the time I arrived with the truck... and they finished in only 90 minutes.
Highly recommend!
Deena B
Eh. They were ok. Very nice. Generally pretty professional. Guys seemed very strong. They did a good job packing the truck pretty tightly. However, they definitely weren't the fastest movers I've ever had. There was a lot of taking stuff down, coming back up, stopping to catch their breath and drink some water, taking another thing down, etc... I've had movers in the past that didn't take so many breaks. They also ended up scratching one of our pieces of furniture pretty badly and scratching our walls badly in two separate spots.
Daniel E
On time, efficient and careful with my belongings. Moved from a 4 story walkup down into a 16 foot moving truck. The crew worked quickly despite the warm weather.
Betsy C
They were on time and unflappable, even though it was chaos in our NY neighborhood the day we were moving. We were really lucky to have them and they did an awesome job. Highly recommend.
Emilio D
They were late but kept us well apprised. Very efficient and pleasant.
Ali S
Kirk and Malik were great to work with. They both fast and good; a combination you rarely see. They did a great job packing, getting a ridiculous amount of stuff into a Zipcar van. Bonus: they were super nice guys to share a drive out to NJ with! I can't recommend them enough.
Christine D
Terrell and Ross were on time, super friendly, and extremely helpful! They loaded our truck in under the 2 hours. They were careful with everything and respectful of all of our things. They made our move so much easier!!!! They were absolutely worth the money!
Leah H
We could not have made it through moving day without our two helpers! They were right on time and very strong, hard workers. They were careful with all of our stuff and packed it securely to keep it safe. I would highly recommend them.
Casey F
Our mover did an amazing job. He showed up ten minutes early for our moving window, but had no complaints about waiting when the truck was stuck in traffic. He worked so hard and was cheerful the whole time, despite the fact that we lived in a fourth floor walk up and he was carrying 50 lb boxes. Would definitely recommend promove to friends and would use again in the future.
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |