HireAHelper's Review Of PROMOVE - A Local New York Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,604 moves through HireAHelper
1,222 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
14 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in New York
These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Michael K
Great guys and they work fast and well. Highly recommend. This was my 3rd experience with them.
Marcia D
Promove arrived earlier at special request. They were not troubled nor appeared to be overwhelmed by the mountain of boxes. They worked efficiently and completed task in a timely manner. They were professional and respectful , it was a real pleasure working with Kirk and team .
I would absolutely recommend Promove at any time .
Thank you.
Sydney G
These guys were seriously so awesome— they showed up on time, worked really hard in 90 degree heat and even finished a few minutes early. They were professional and cautious with our belongings, and clearly knew what they were doing. So grateful, would highly recommend!!
Russell T
Second time using these guys. They’re kind and good-humored and very efficient. Thanks.
Charles G
Professional and efficient. Arrived on time and focused on the job. Would not have fit everything in the truck without their expertise! Would hire again.
Maureen C
they were on time and prepared wonderful guys! and yes I would use them again. they were very careful of property
too. very nice manner.
Maryann S
Great work! our 2 movers arrived before the expected time, beat us to the location!, and began to quickly unload. The apartment was on the 4th floor in a building with a very small elevator. All the large pieces, including a "L" shaped couch needed to be carried up the stairs. They were polite, very respectful. There were no problems and the job was completed well within the 2 hours. Would use them again - Work every penny!
Ashley H
Timely, fast, friendly and amazing packing skills! Such a great value for NYC-doing a long distance move and wish they were doing the unload too :)
Penelope C
They showed up at 2pm on the dot! Very friendly, kind, careful with my belongings, professional, funny, excellent special relations skills, cat friendly, overall just AMAZING! There ended up being so much more room in my storage container than I thought there would be because of how well they packed it. They did a quick last minute check with me after it was all packed up so I had total piece of mind.
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |