HireAHelper's Review Of PROMOVE - A Local New York Moving Company

(4.9 out of 5 / 1,222 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,604 moves through HireAHelper

1,222 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

14 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,604 moves through HireAHelper

1,222 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

14 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in New York

These are real New York area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,222 reviews
93%
5%
1%
1%
1%

Nat P

(5) 7/27/2018 Astoria

Kirk, Dee & Justin are excellent...!!! They showed up before the schedule & start to assess the workload to make a very good plan. The move (loading) went very well without a hitch, these 3 gentlemen are real pro !!! They advised how to make a better arranging the stuffs to get the easy access for the unloading. The job was completed in a very professional level as the name ProMove. I do highly recommended ProMove...for the professional moving labor helpers.

Deborah R

(5) 7/20/2018 Brooklyn

These guys are awesome! Dee and Malik were our movers and they are just great people. They were both on time and they worked the entire 4 hours plus 1 extra hour. All of our things were moved with care and they even helped us remove the trash! I would absolutely use them again! Thanks guys!!!

Paul B

(5) 7/23/2018 Brooklyn

Kirkland and Dee (?) were a pleasure to work with. They were on time, friendly, responsible and heroically hard-working. This move was into a fourth floor walk-up on a very hot, humid day. And there were some very heavy items. But through it all, they maintained a positive, jovial attitude throughout the ordeal. I was amazed. Of all the services HIre-A-Helper represents this was the cheapest. There was no extra charge for fourth floor walk-up. I felt their service was a great value. I can't imagine receiving a better service. Thanks again guys!

Virginia R

(5) 7/25/2018 Secaucus

Movers were efficient and helpful. Would definitely use them again.

Jacob S

(5) 7/22/2018 Manhattan

They were great, very accomadating, habdked everything very well even with my awkward pieces!

Carrie U

(5) 6/30/2018 Hoboken

Promove provided a stress-free moving experience. The movers were on time, efficient, careful, and quick. Plus, I had to move on one of the hottest days of the summer from the 4th floor of a walk-up, so it was not an easy job. The guys were terrific! Thank you, Promove!!

Tyler H

(5) 6/29/2018 Weehawken

Good job, went fast. Would recommend!

Mover's response:
Our crews are pretty quick, we wear sneakers not boots for speed. Although a table top fell on my foot (true story) and now I think my toe may be broken, so there's that. Are there steel toe sneakers? .....heads to Amazon. Kirk, ProMove team lead and soon to be wearer of less than fashionable steel toe sneakers. Thanks for the review Tyler and thanks for hiring us
- PROMOVE

Lucy P

(5) 7/10/2018 Brooklyn

I hired Promove to help me load up a container for a cross-country move. They arrived on time AND finished early! I would definitely use them again.

Aaron S

(5) 7/7/2018 Manhattan

Were they on time? YES
Were they prepared for the job? YES
Did they work hard? YES
Were they respectful of your property and goods? YES
Would you use them again? YES

Loring B

(5) 6/27/2018 Manhattan

These guys were great! On time, professional, and very good at uhaul tetris. Would absolutely hire them again.

Mover's response:
On time and professional is what we would like to be our minimum standard and we're happy we did a good job.
If Uhaul tetris were a real thing I would definitely be challenging for the high score. Kirk, Promove team lead. Thanks for the review Loring and for hiring us
- PROMOVE

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min