HireAHelper's Review Of Thunderhorse Moving - A Local Santa Monica Moving Company

(4.8 out of 5 / 349 reviews)

Santa Monica, CA / Moving services within 100 miles

Booked on 1,094 moves through HireAHelper

349 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

16 years in business

Santa Monica, CA / Moving services within 100 miles

Booked on 1,094 moves through HireAHelper

349 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

16 years in business

 

Thunderhorse Moving — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Thunderhorse Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Thunderhorse Moving

As your local Los Angeles movers, our goal is to make your move simple, safe, and professionally handled. With 17 years of experience, Thunderhorse Moving has developed the skills needed to protect fine furniture, carefully pack delicate china, and safely handle your most valuable belongings. Whether you need help moving in Westwood, loading a container in Santa Monica for a move across the country, or unloading your belongings into an apartment in Brentwood, our trained team can help. We provide the equipment, packing supplies, and professional support needed for a smooth move from beginning to end. Contact us today to plan your move.

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Credentials

Licensed Business:
License Number
0003237121-0001-3
Issuing City
6/17/2019
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Berkshine Hathaway Direct Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Accredited surety and casualty company, inc
MC/State License:
MC #
494553
DOT #
2916925
State Lic/Cert Name
Cal-t0191965
State Lic/Cert Number
Cal-t0191965

Moving Services

Move Help

Day Labor

Thunderhorse Moving Moving Reviews in Santa Monica

These are real Santa Monica area customers. Unedited, unfiltered reviews of Thunderhorse Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
349 reviews
93%
3%
2%
1%
1%

Paul F

(5) 12/5/2016 Woodland Hills

Jorge and his guy were great! They were on time, jumped right into the job (unloading 2 big Pods). They had doilies and a hand truck and plenty of shrink wrap etc. Some of the pieces were quite heavy and had to go up on a second floor, and they did great, not scratching the floor or banging up the walls. This is the 2nd time I've used them, and would highly recommend Jorge and Thunderhorse.

Mover's response:
Thank you for your feedback Paul. We were happy to help with your move for the second time!
*Thunderhorse Moving
- Thunderhorse Moving

Myra G

(5) 11/30/2016 North Hills

Thunderhorse Moving arrived on time, were prepared for the job and worked very hard. They were respectful of our property and goods, handled and packed them carefully. I would definitely use them again.

Mover's response:
Thank you for your feedback, We were more then happy to assist you with your move.
*Thunderhorse Moving
- Thunderhorse Moving

Lynn S

(5) 11/30/2016 Pasadena

Steven and Fernando were very cooperative and professional. They worked hard and kept me on time to have the job completed with the estimated time. When I move from storage to my new place I will request to have them unload the POD.

Mover's response:
It was a pleasures to help you with your Moving needs. We will be looking forward to work with you again.
*Thunderhose Moving
- Thunderhorse Moving

Leonard L

(5) 11/22/2016 Fontana

The move went as scheduled and the movers wrapped each item carefully and loaded our POD unit to the max. They were very efficient and I recommend their services.

Mover's response:
We were Happy to help with your move. Thank you for choosing our Moving service! #Thunderhorse Movers.
- Thunderhorse Moving

Michael S

(5) 11/29/2016 Los Angeles

Jorge is a Tetris master. We had that POD packed all the way top to bottom front to back.

Mover's response:
Thank you for your review Michael, we appreciated it!
*Thunderhorse Moving
- Thunderhorse Moving

Dave L

(5) 11/10/2016 Littlerock

If we could give Jorge and his crew 10 stars we would, they were really awesome. They arrived on time & well stocked with items to pack our house up. They were master packers & wrappers, really well done. We hired them to pack our rental truck & if we could have, we would have hired them to do our unloading, but we were moving long distance. We would gladly recommend Thunderhorse Movers to anyone!

Mover's response:
Thank you for using our moving service. We appreciate your business and feedback.
*Thunderhorse Dedicated Movers
- Thunderhorse Moving

Anthony J

(5) 11/26/2016 Carson

Excellent, Excellent Excellent, The Guys did a wonderful job. I HAVE NO COMPLAINTS. ANTHONY.

Mover's response:
Thank you for your feedback Anthony. We were happy to help. *Thunderhorse Moving
- Thunderhorse Moving

Melinda N

(5) 11/25/2016 Los Angeles

Excellent service. On time and very professional.

Mover's response:
It was a pleasure to help with your move. * Thunderhorse Moving
- Thunderhorse Moving

Carol J

(5) 11/22/2016 Costa Mesa

Arrived a bit late due to traffic, but they called to keep us updated. Once they arrived, they worked quickly yet carefully getting our POD unloaded in no time. I would definitely recommend them.

Mover's response:
Thank you for using our moving service, we we're glad to help.
*Thunderhorse Moving
- Thunderhorse Moving

Therese L

(5) 11/12/2016 Lake Forest

????

Mover's response:
thank for the five star review!
*Thunderhorse Moving
- Thunderhorse Moving

Get To Know Us

What can a customer expect after booking with you?

From the moment you book with us, you can expect a seamless and stress-free experience. Our dedicated customer service team will immediately get in touch to confirm all the details of your move. We'll provide a clear and comprehensive moving plan tailored to your needs. You'll receive regular updates and tips to ensure you are well-prepared for the big day. Trust us to handle every detail with professionalism and care.

What can a customer expect on moving day if they hire you?

On moving day, our experienced and highly-trained moving team will arrive promptly at your location, equipped with all the necessary tools, equipment, and materials. We take pride in our punctuality and efficiency. Our team will handle your belongings with the utmost care, ensuring a smooth and hassle-free move. Whether it's carefully wrapping your furniture or ensuring fragile items are secure, you can count on us to make your moving day a breeze.

How should a customer prepare for moving day?

Declutter and Organize: Before packing, take the time to go through your belongings and decide what to keep, donate, sell, or discard. Organizing your items into categories will make packing and unpacking much easier and more efficient. Create a Moving Timeline: Plan your moving timeline well in advance. Set a specific date for the move and create a detailed checklist of tasks to complete leading up to moving day. This might include notifying utility companies, updating your address, and scheduling time of

What types of moves have you handled?

We have experience handling a wide variety of moves, from local relocations to long-distance journeys. Whether you're moving from a cozy 400 square foot apartment or a sprawling 15,000 square foot home, we've got you covered. We also specialize in office moves, ensuring minimal disruption to your business operations.

What's your favorite part about being a mover?

Our favorite part about being movers is the joy and satisfaction we bring to our customers. Seeing the relief and happiness on their faces when they realize their move is in capable hands is truly rewarding. We take pride in turning what can be a stressful event into a positive and smooth experience.

What training do you provide your crew members?

At Thunderhorse Movers, we believe in continuous improvement and training. Our crew members undergo rigorous training programs that cover everything from safe lifting techniques to efficient packing methods. We also emphasize customer service, ensuring that our team is not only skilled but also courteous and professional. This dedication to training ensures that every move we handle meets the highest standards of excellence.

Thunderhorse Moving Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund for any unused time over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
Our 4 wheeled dollies can carry up to 1500 lbs, (always included, no fee)
Hand tools for assembly:
big selection of tools, (always included, no fee)
Hand truck:
strong steel dollies, (always included, no fee)
Plastic wrap:
Professional plastic wrap, ($27.00/ea.)
Rope:
Strong Movers straps, ($13.00/ea.)

Hours

Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$160/hr
for 2 movers after 2 hr min