Thunderhorse Moving

(4.8 out of 5 / 326 reviews)

Santa Monica, CA / Moving services within 37 miles

Booked on 1,000 moves through HireAHelper

326 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

13 years in business

Santa Monica, CA / Moving services within 37 miles

Booked on 1,000 moves through HireAHelper

326 Verified Customer Reviews

Open Today - 8:00 AM - 11:00 PM

13 years in business

Get to Know Thunderhorse Moving

The quality of our moving services comes from the 15 years of experience we have in the industry. While moving is stressful our talented movers will make the moving seamless so you relax and have a coffee. We specialize in Packing, Loading, Unloading, Heavy item moving, wrapping of furniture, assembly and disassembly of furniture. Allow us to handle your move.

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Credentials

Licensed Business:
License Number
0002511884000001-0
Issuing City
los angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
northfield ins co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
workers compensation insurance fund
MC/State License:
MC #
494553
DOT #
2916925
State Lic/Cert Name
Cal-t0191965
State Lic/Cert Number
Cal-t0191965

Moving Services

Move Help

Day Labor

Moving Reviews

Real Santa Monica area customers. Unedited, unfiltered reviews of Thunderhorse Moving.

4.8
326 reviews
92%
3%
2%
1%
2%

Ron F

(5) 3/16/2017 Newbury Park

Fast. Efficient. Careful. These guys are great! Highly recommended

Mover's response:
Thank you for your good feedback, we highly appreciated.
*Thunderhorsemoving
- Thunderhorse Moving

Michael F

(5) 3/18/2017 North Hollywood

The Thunderhorse Moving crew did a great job unloading boxes (many of them filled with books and quite heavy) and furniture and moving it into my condo, managing stairs, difficult angles and tight quarters with ease and working efficiently to get the job done, They were also on time, courteous, and friendly. They definitely made this final leg of my recent move much easier on me than I'd expected it to be. I'd strongly recommend them to anyone planning a move.

Mover's response:
Thank you for your great review, it really helps a lot.
*Thunderhorsemoving
- Thunderhorse Moving

Mark S

(5) 3/15/2017 Camarillo

The two young men that came out we're courteous. Respectful and showed they have the skills to load a pod. They also did some great wrapping and padding where needed. Very happy with them.

Mover's response:
Thank you for using Our Moving Service Mark. We were happy to help.
*Thunderhorse Moving
- Thunderhorse Moving

Bob Z

(5) 3/11/2017 Palmdale

The Thunderhorse Moving guys were a great team! They were on time, worked hard, took extra care with the furniture and pleasant to work with. We would definitely recommend them and use them again! Thank you.

Mover's response:
Thank you for choosing Our Moving service! Pleasure to help.
*Thunderhorsemoving
- Thunderhorse Moving

Jeffery R

(2) 11/1/2016 Agoura Hills

I called and complained that I had a lot damaged items, the lady I spoke with from your company offered me 1 hour free labor. Are you kidding me? My office desk was destroyed, my sofa which was less than 1 month old was ruined, my bar has damage and I've literally lost over $1000.00 worth of crystal glasses. I got so aggravated that I just said nothing more. However it's unfair for me to have my stuff damaged without being replaced by your company. I will await a phone call to see how honorable hire a helper is as I have used your company many many times all over the country I would consider myself a very loyal customer and I'm not happy with what took place.

LaToya T

(5) 1/13/2017 Newport Beach

The 3 gentleman who arrivwd were courtesy and respectful. The move all the furniture, boxes and other items in record time. The packed the PODS container to perfection. We will definitely be using them again once we arrive at our new place. Thank you Thunderhorse Moving, You were awesome. I look foward to working with you again and will recommend you to everyone I know.

Mover's response:
We appreciate your feedback Latoya!
Thank you, * Thunderhorse Moving
- Thunderhorse Moving

Karen T

(5) 1/12/2017 Panorama City

Jose and Eduardo were wonderful. They did a fantastic job loading the uhaul truck for me in the pouring rain. They were expert at using every available space, and made sure fragile items were well protected. I definitely recommend them and would use them again.

Mover's response:
it was a pleasure to help with your move.
thank you.
*thundehorse movers
- Thunderhorse Moving

Jun N

(5) 1/10/2017 Los Angeles

ThunderHorse Moving Co was extremely professional from the confirmation phone call from Jorge Salinas to the timely arrival of the movers, all the way to the completion of the job. I needed a 12' POD container filled so I hired 2 movers for 2 hours. I was pleasantly surprised when a foreman, Steven, came along to do the heavy lifting as well as oversee that the job was done perfectly. With the 3 of them working non-stop, the POD was loaded in 1.5hrs! I am definitely going to use them to unload when our renovation is completed.

Mover's response:
Thank you for your review! We appreciate your feedack
- Thunderhorse Moving

Karen W

(1) 12/19/2016 Lancaster

Huge disappointment. I hired this company to pack my belongs into a POD 6 months ago. The workers they they sent to UNpack my things, were not the same. They were terrible. 1. Respectful of my goods? NO. Unless you call leaving an oily drill on the mattress they just unwrapped respectful. They were childish and immature, did not bring the proper equipment to move a treadmill. (It was listed on the order. ) so they placed it on a very small square of wood with wheels. And, as they couldn't get it to move straight (the equipment was obviously not correct for the job) they constantly turned it. Which, ended up in one of the "boys" running in circles around it, giggling and laughing. I was waiting for it to fall.... One felt the fridge would fit thru one door, the other the other door. NEITHER had a tape measure. So I had to get mine. They were reluctant to unwrap and put some things back together, with an attitude of "oh, oh, alright". They didn't even dress appropriately one stood there, shivering and rubbing his hands together "it's cold" instead of helping the other worker. Immature. Not respectful. Poor work ethic. When I pay over 200 dollars an hour, I EXPECT PROFESSIONALS. If I wanted boys, I would have hired the neighbor kids for 10 dollars an hour. NO I would not recommend them. Oh yes, the grease stains on the freshly painted walls.... Oh yes, and numerous reminders, not to drag my antique and collectable wood furniture across the floor of pod, or across the floor of house. I would cringe each time they'd just pull something towards the front of the pod. Hire the neighbor kids, save yourself a lot of money.

Mover's response:
We apologies for your bad experience with out company. We will take your review very serious for improvement.
Thank you

Jorge A Salinas
Manager at Thunderhorse
- Thunderhorse Moving

Pat M

(2) 1/3/2017 Santa Barbara

They showed up on time and we're friendly. They did NOT take good care of my household goods. They failed to wrap a wood leaf for my dining table and it is rubbed completely through the finish in two places. They failed to protect the base of a wooden mirrored cabinet and it is badly marred and dented. They offered to pack some expensive Bose stereo equipment for which I had saved the original box. I allowed them to pack it but asked them to use the box which was sitting next to the equipment, and said if they had any trouble figuring it out to ask me. They said it wouldn't be a problem, they could figure it out. What they did was to take out and tear up the specifically shaped Styrofoam packing, and jam the speakers all in together with a bunch of other equipment, and to raise the flaps up and sort of tape the flaps up over the top of the what looks like the very large sub-woofer from another system. The sub-woofer must be on top of the other speakers and who knows what else. I haven't been able to dig my way back to that box yet to find out what it looks like. (Of note, I had plenty of extra boxes and packing material. There was NO need to scrimp.) I haven't had time to unwrap all of the furniture they did wrap yet so I don't know all of the results yet. They at first said the truck I rented was plenty big, and then right at the end of the day said they couldn't fit it all in and I'd have to leave some things behind. I'm going back this weekend to get the rest of the stuff, and making the 11 hour drive again. Finally, during the day-before-the-move phone call, Jorge talked me into a fourth person, whom I paid for separately, saying this guy really needed the work. I think the fourth person had zero experience and while he worked hard, did not understand what was going on. He is the one who "packed" the speakers and destroyed the box. I would not hire Thunderhorse, nor will I likely use Hire-a-Helper again.

Mover's response:
We tried everything possible to the best of our knowledge. We apologize and thank you for your feedback. It will be helpful for improvement.
*thunderhorse moving
- Thunderhorse Moving

Service Area

We handle moves within 37 miles of 23 Corporate Plaza, Suite 150, Newport Beach, CA 92660.

We also service the Houston and Ventura areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

Communication: Throughout the move, our team will maintain open lines of communication with you to address any questions or concerns you may have.

What can a customer expect on moving day if they hire you?

perienced Moving Team: On the scheduled day, our experienced and trained moving team will arrive promptly at your location. They will be equipped with all the necessary tools, equipment, and materials to ensure a smooth and efficient move.

How should a customer prepare for moving day?

Declutter and Organize:Before packing, go through your belongings and decide what to keep, donate, sell, or discard. Organize your items into categories to make packing and unpacking easier. Create a Moving Timeline:Plan your moving timeline well in advance, and set a date for the move. Create a checklist of tasks to complete leading up to moving day, such as notifying utility companies, updating your address, and scheduling time off work if needed.

What types of moves have you handled?

We have handled homes from 400 square foot apartments to 15,000 square feet homes.

What's your favorite part about being a mover?

Keeping customer happy.

What training do you provide your crew members?

Proper lifting of furniture, team communication, Furniture protection techniques, efficiency at the work place, Customer service.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund for any unused time over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
Government proved face masks [not available at all locations], (always included, no fee)
Furniture dolly or straps:
Professinal Movers dollies [not available at all locations], (always included, no fee)
Hand tools for assembly:
Big selection of tools [not available at all locations], (always included, no fee)
Hand truck:
Strong steel dolies [not available at all locations], (always included, no fee)
Plastic wrap:
Profesinal movers Plastic wrap [not available at all locations], ($35.00/ea.)
Rope:
Professinal movers straps [not available at all locations], ($15.00/ea.)

Hours

Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Hourly Price
$65/hr
for 2 movers after 2 hr min
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