HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
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Marilou G

(5) 7/14/2025 Fredericksburg

Fantastic! Can't say enough good. Careful and hard-working. Prompt and nice guys!

Mover's response:
Hi Marilou. Your feedback is highly appreciated. Thank you for the review!
- Step By step logistics

Donna T

(5) 7/10/2025 Manassas

Awesome workers. Did not waste any time. Worked straight through, very friendly, very helpful. Could not have asked for better help!!!

Mover's response:
Thank you so much for sharing your experience! We're thrilled to hear that our crew provided exceptional service and handled your move with such professionalism and dedication.
- Step By step logistics

Olivia F

(5) 7/9/2025 Spotsylvania

Ben and Alex did a fantastic job. Very nice, quick and careful with our stuff. Highly recommend!

Mover's response:
Thank you for such a thoughtful review! We love hearing that Ben and Alex have exceptional service stood out and made a real difference in your experience.
- Step By step logistics

Sabrina T

(5) 7/8/2025 Bristow

Alex and Mike did an excellent job!! They were very thorough and packed our POD perfectly. We highly recommend them for all moving needs!!!

Mover's response:
Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to your next visit. If you ever need anything else please don't hesitate to reach out. We're here to help!
- Step By step logistics

Kendra M

(5) 7/2/2025 Waldorf

The movers were timely , polite, and worked magic to pack all of my items into 2 Pods containers. Someone else told me I would need 3. Thank you for the helpful nature, efficiency and money saved. I would use them again.

Mover's response:
Thank you for the kind review! We are so happy to hear that we have surpassed your expectations. As always, please do not hesitate to let us know if there is anything we can do to help in the future.
- Step By step logistics

Jack C

(5) 6/25/2025 Reston

Alex and Nate were punctual, polite and offered suggestions where I hadn't seen any issues. These gentlemen are a solid asset for their company. Step by Step should be proud of the quality of workmanship that these two employees provide. I cannot praise them high enough....outstanding customer service.

Mover's response:
Thank you for sharing your experience! We're delighted to hear that our team
provided such pleasant and considerate service. Your trust and recommendation mean a lot to us.
- Step By step logistics

Jennifer M

(5) 7/3/2025 Woodbridge

Crew was great. Worked fast and was very efficient.

Mover's response:
Thank you for booking Step By Step out of so many. We appreciate your review and you trusting our team with your move.
- Step By step logistics

Lisa P

(5) 7/2/2025 Washington

Alex and team did a great job! I appreciated their communication in both the days leading up to the move and day off. They were efficient and fun to work with. I appreciated the support in re-assembling some of my furniture and in making sure everything was where I needed it to be. Would definitely recommend!

Mover's response:
Thank you for the incredible review and for sharing such a thoughtful and honest perspective! We're thrilled to hear our took such great care of you and that your experience with us was smooth, transparent, and hassle-free.
- Step By step logistics

John B

(5) 7/1/2025 Alexandria

Alex and crew were great! They made the stress of moving easier and took care of things seamlessly. I really appreciate the help and would recommend him to family and friends.

Mover's response:
We value your time and always strive to provide fast and efficient service. We are so pleased to hear our crew was made everything smooth.
- Step By step logistics

Kevin T

(5) 6/30/2025 Arlington

We were speechless. Alex and Mike were absolutely fantastic! From the moment they arrived, they were professional, efficient, and clearly knew what they were doing. Alex stood out right away with his friendly and reassuring attitude. We were nervous that everything wouldn’t fit into our moving pod, but he confidently assessed the situation and made it work like a Tetris master. His calm, personable approach really put us at ease during what could have been a stressful day.

It’s clear that Alex genuinely cares about his customers—he took the time to explain the process, kept a positive attitude the entire time, and made sure everything was packed safely and securely. Mike was equally hardworking and efficient, working seamlessly with Alex as a great team.

Highly recommend this crew if you’re looking for movers who are both skilled and a pleasure to work with!

Mover's response:
It’s wonderful to know that our crew provided such standout service throughout your moving experience. Moving can be hectic, so we’re happy we could take one thing off your plate. We're grateful for your kind words and long-term trust in us. If you ever need anything else please don’t hesitate to reach out.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min