HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

See more photos

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

Joshua M

(4) 7/16/2022 Arlington

Booking was easy. They gave me a 1-hour window for the help to arrive, and they came a little over that window. The service was good; I enjoyed working with Alex and his son Chris. They were pleasant and got done all that I asked for. I didn't give 5 stars because they didn't arrive within the window, which I don't like to begin with. If you're on a tight timeline, this service might not be the best for you. If you aren't on a tight timeline, this service was good and affordable. Cheers.

Mover's response:
Thank you so much for your review. Feel free to book with us again time & we will for sure arrive during your time window. We are usually a EARLY Crew & we have morning jobs Every day. We do appreciate when our customers are understanding when the Guys are finishing up the reservation before theirs. We always do each job Step By Step to make sure our customers are over satisfied. I’m so glad that you loved our service. Thank you again for choosing us.
- Step By step logistics

Jeffrey A

(5) 7/9/2022 Arlington

Alex and his crew at Step By Step were great. On time, courteous, communicated prior to arrival, worked hard on site, stayed within budget, and ensured everything we wanted was complete. Not to mention Alex packed the POD unlike anything I've ever seen. Really impressive. Highly recommend!

Mover's response:
Thanks for choosing our team for your POD! Alex and the crews packing skills are unmatched for sure. It’s nothing I haven’t been able to see them do. We try our best to go over & beyond for our clients. Thank you again.
- Step By step logistics

Ray B

(5) 7/11/2022 Springfield

Alex, Will and Christian were great! Alex was a great team leader and we even had a great conversation about music. My wife and I were moving our pretty hefty record collection and the guys treated it with care and respect. I’d absolutely highly recommend using these guys!

Mover's response:
Thank you so much for your recommendation! We highly respect our customers Valuables especially your collectible pieces. Thank you for trusting us with your move!!
- Step By step logistics

William S

(5) 7/10/2022 Fairfax Station

I really appreciate the help. It was a smaller job, just furniture in a partially full 16' POD, but they were very helpful. They were professional and fast. I would recommend.

Mover's response:
Thank you so much for recommending us! Feel free to book with us anytime in the future. We appreciate working with you.
- Step By step logistics

Tim W

(5) 7/9/2022 Washington

Alex and his crew were fantastic! They arrived early and were communicative on their way. They got to work immediately and were fast but conscientious. They took good care of our stuff while moving and then packing it into the pod. Alex kept us laughing and made the experience enjoyable. We would definitely recommend them for anyone looking for an easy, stress-free moving experience!

Mover's response:
Thank you so much for booking with us and recognizing that when we come our main goal is to turn the stress levels down. Moving is not just taking things out of your home or putting them in sometimes it’s the atmosphere. We truly enjoy what we do and we do it with a smile. Feel free to book with us again.
- Step By step logistics

Claudia H

(5) 7/8/2022 Washington

This is my second time hiring this company, and I am very satisfied with their work! Alex and his team are friendly and efficient.

Even though I only hired two movers, Derrick came 30 minutes early to help me finish packing, and then Alex and Devon arrived exactly on time to move my belongings. I thought the move would take two hours, but they finished it in just under one hour. Highly recommend!

Mover's response:
Thank you so much for being and loyal customer of STEP BY STEP. We truly enjoy what we do and our team is always eager to work! They truly are fast, We sometimes our shocked ourselves from the office.
- Step By step logistics

Chris R

(5) 7/7/2022 Clifton

These movers did an excellent job! They were very responsive and easy to work with throughout the whole process. They completed the job well within the allotted time. Would highly recommend!

Mover's response:
Thank you so much for booking with us! We appreciate being exactly what you expected, we try to make moving stress-free as possible for our customers. Book again anytime.
- Step By step logistics

Aileen B

(5) 6/29/2022 Dumfries

Alex and Chris did a great job. I wasn’t sure it was all going to fit, but they were able to get it all in the POD. I can’t thank them enough! I would recommend them.

Mover's response:
Thank you so much for working with us!! We truly have become experts over time with fitting as MUCH ITEMS in the POD as possible. We appreciate you choosing us for the job.
- Step By step logistics

Charles G

(5) 6/29/2022 Alexandria

Excellent work by Alex and his crew. They arrived on time and did excellent work from start to finish. Expertly packed every square inch of our POD. Highly recommend.

Mover's response:
Thank so much for your review. Our crew definitely uses every inch of the POD when we work with them. It’s natural for the custom to be worried about the size of the POD, but you will be surprised how much can fit. We truly enjoy what we do! Feel free to book with us in the future.
- Step By step logistics

Christopher C

(5) 6/26/2022 Arlington

Great work. On time, quick, courteous. Alex communicated with me early in the day, showed up right on time and got the job done in under the amount of time I purchased. Highly recommend.

Mover's response:
Thank you so much for booking with us! Our goal is to arrive on time if not before time if we can so that we can accommodate you immediately. We know that on your moving day every moment is critical. Thank you again.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min