HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

William L

(5) 8/31/2022 Fairfax

Nate and Alex were very professional, courtesy and did a very, very GREAT JOB! I would recommend them if you are looking for good help!

Mover's response:
Thank you for choosing our team, we enjoyed coming home and giving you some assistance. We also appreciate the recommendation as well.
- Step By step logistics

Joni W

(5) 8/28/2022 Washington

Alex, Alex, Mike, and Nate did a wonderful job packing all my belongings into a 16 foot storage pod. It was impressive! I didn’t think everything would fit but Alex must be a master at Tetris! So thankful for their help. I definitely would recommend them and their company!!

Mover's response:
Thank you for booking with Step By Step. We truly enjoyed coming out and playing our famous game of Tetris with you. Your recommendation is highly appreciated.
- Step By step logistics

Tim K

(5) 8/28/2022 Arlington

Nate and Alex did a phenomenal job for us. Arrived within the timeframe promised and worked efficiently and expertly throughout. Highly recommended.

Mover's response:
Thank you for complimenting our time management skills. The DMV is very busy and traffic can be unexpected but we have worked very hard on arriving to each of our customers on time. We know on your move day; showing up on time is critical. Thank you again for choosing STEP BY STEP.
- Step By step logistics

Michael R

(5) 8/26/2022 Springfield

Alex and Nate were fantastic. Professional, went above and beyond.

Mover's response:
Thank you so much for choosing STEP BY STEP! We truly enjoy what we do so going above and beyond is apart of our job. Feel free to book with us again.
- Step By step logistics

Melissia W

(5) 8/20/2022 Alexandria

Despite Alex being a Commander fan, they were great ???? I highly recommend them to everyone!!

Mover's response:
Our team is definitely crazy about the commanders! Thank you so much for booking with us, You’re free to book with us anytime in the future!
- Step By step logistics

Darrell A

(4) 8/18/2022 Washington

The crew was there on time, personable and helpful. We did have one small problem, they dropped a desk and it broke one side of the desk.

Mover's response:
Thank you so much for booking with us, we appreciate your review. Unfortunately one of your items was damaged on this job but thankfully none of my crewmembers were hurt when they fell due to the condition of the environment. Stairs can be very sharp in DC. We appreciate you booking with STEP BY STEP.
- Step By step logistics

Dan W

(5) 8/19/2022 Vienna

Amazing efficiency, customer service, and work ethic. Great team. Very professional. Cannot recommend them higher. Would love to hire them again.

Mover's response:
Thank you so much for booking with us! Feel free to book with us again we really appreciate working with you.
- Step By step logistics

Belle T

(4) 8/15/2022 Bethesda

Alex and his crew did a careful job. They were polite and friendly and asked me how I wanted things done. I would use them again

Mover's response:
Thank you so much for booking with STEP BY STEP! We appreciate working with friendly customers like yourself. Feel free to book with us again!
- Step By step logistics

Brittany S

(5) 7/17/2022 Springfield

Alex and his team were fabulous! They were super careful with our landlord's wood floors, and got a 26-foot UHaul cleared out super fast! Came in on time and got right to work, and finished within the time we negotiated.

I'll absolutely contact them when it's time to move again!

Mover's response:
Thank you so much for your detailed review about your experience with our team. We appreciate your booking and look forward to working with you when it’s time to move again.
- Step By step logistics

Miguel C

(5) 8/6/2022 Fredericksburg

Alex and his crew are outstanding! Recommend them highly ??

Mover's response:
Thank you so much for booking with STEP BY STEP! We truly enjoy helping our customers.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min