HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,139 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,719 moves through HireAHelper

5,139 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,719 moves through HireAHelper

5,139 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

See more photos

Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,139 reviews
92%
4%
1%
2%
1%

Saritha P

(5) 7/4/2026 Apex

I had an excellent experience with the moving team. Jackie and Jausha were professional, courteous, and incredibly hardworking from start to finish. They handled all of our belongings with great care, packed everything efficiently, and made sure nothing was damaged during the process.

Their teamwork, attention to detail, and positive attitude made the entire moving experience smooth and stress-free. The service exceeded my expectations, and I truly appreciate their dedication and professionalism.

I highly recommend Jackie, Jausha, and the entire crew to anyone looking for reliable, efficient, and high-quality moving and packing services. Thank you for an outstanding job!

Mover's response:
We're thrilled to hear Jackie and Jausha made your move smooth and stress-free with their professionalism and attention to detail. Your recommendation means a great deal to us. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Gloria F

(5) 7/3/2026 Hendersonville

This company filled my POD in Port Richey in 2 hours. At the new location in Hendersonville NC, they unloaded and put everything together in 1 hour. Very quick, efficient and courteous. Definitely recommend.

Mover's response:
We're happy to hear our team provided quick, efficient, and courteous service at both locations. We truly appreciate your recommendation and thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Marcelo G

(5) 7/4/2026 Cary

Best Movers I’ve had had so far!
Not only did JaQuan B. and Jherrick B. get everything unloaded in a timely matter but they also gave us a decent amount of recommendations for food and stuff to do in the area! Super Knowledgeable, hard workers and great personalities. I would definitely recommend their services to my family and friends.

Mover's response:
We're so glad to hear JaQuan B. and Jherrick B. made such a great impression with their hard work, professionalism, and friendly attitude. We truly appreciate your recommendation and thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Aimee K

(5) 7/3/2026 Loveland

What a wonderful crew they worked extra hard and we really appreciate that

Mover's response:
We're delighted to hear our crew's hard work made such a positive difference during your move. We truly appreciate your kind words and thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Sandra M

(5) 7/2/2026 Henderson

Zeno Elijah and Gerardo were very great finished my entire move within the time frame were great highly recommend

Mover's response:
Perfect, that settles it. Thank you for choosing us and for taking the time to post this. We truly appreciate it. - Pablo
- Smart Move, LLC

Derica R

(5) 7/2/2026 Las Vegas

They did wonderful and quick job!

Mover's response:
Thank you for your kind words! We’re so glad to hear the crew did a wonderful job and completed everything quickly. We truly appreciate your trust in Smart Move!

– Ernest
- Smart Move, LLC

Suzanne S

(5) 7/1/2026 Cheyenne

Highly recommend! Great communication leading up to and including the day-of our move. Courteous, professional, efficient and friendly. Definitely recommend Smart Move for your next move!

Mover's response:
We're thrilled to hear you had such a positive experience from start to finish. Thank you for your recommendation and for choosing SmartMove for your move! – Ernest
- Smart Move, LLC

Grant S

(5) 7/1/2026 Henderson

Alonso and Dante are amazing!!!

Mover's response:
Thank you, will let them know you said that. Thank you for taking the time to give us such a nice review for our crew! - Pablo
- Smart Move, LLC

Jonathan B

(5) 7/1/2026 Charlotte

Awesome, efficient and pleasant to work with.

The crew also helped me save $$ by cancelling additional workers and hours to be billed. Greatly appreciate their honesty and ability to do the job on a budget.

Mover's response:
We're so glad to hear our crew provided efficient service while helping you stay within your budget. We truly appreciate your kind words about their honesty and professionalism. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Ann L

(5) 6/30/2026 Huntersville

Chris and Monterio went above and beyond helping us. They worked really hard to open our POD door which was stuck. Without them we couldn’t have moved in today. They were so polite and helpful while working so hard on a very hot day. We would highly recommend them!

Mover's response:
We're thrilled to hear Chris and Monterio went above and beyond to help make your move possible. We're glad their hard work and dedication made such a difference. Thank you for choosing SmartMove! – Ernest
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Greensboro, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[varied pricing/options by location]
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min