Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,887 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 19,575 moves through HireAHelper

4,887 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 19,575 moves through HireAHelper

4,887 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,887 reviews
92%
4%
1%
2%
1%

Tom U

(5) 1/16/2026 Aurora

The lead mover, Thomas, has 15 years of experience and really knows what he is doing. Both of them worked well together and were. very efficient and fast. We were very pleased, especially as the timing was so close with them loading and the moving company collecting the containers.

Mover's response:
Thank you for taking the time to share your amazing feedback. We are happy to hear we provided you with such great service! - Lena
- Smart Move, LLC

Adam L

(5) 1/14/2026 Henderson

Zeno and Allen were amazing - they moved so much stuff in the 2 hours we hired them for that it made the rest of our move easy. They were super helpful and nice and were true Tetrus masters with loading our moving truck. We would highly recommend them!

Mover's response:
Thank you so much for your wonderful review! We’re thrilled to hear Zeno and Allen made such a big difference in just two hours and helped make the rest of your move easier. We love the “Tetris masters” comment — we’ll be sure to share that with them! We truly appreciate your recommendation. – Ernest
- Smart Move, LLC

Patricia C

(1) 1/4/2026 Henderson

We used Moving Staffers on 3 moves. This was the most horrific. We will never recommend them again or use them again. We were charged the day before the move which never happened before. On the day of the move only 1 worker was worth anything. They were given a map of how to store the items in the storage unit and they did not follow it. We asked for large appliances in the back of storage and light boxes in front. They threw my items around leaving glass in the storage unit parking area. Antique furniture thrown all over and on top of boxes. We specifically told them not to place our coolers with food in the storage unit and they did. Now we can't find them and the food will rot in the storage unit. At the end of the day they announced they refused to move 2 safes that I paid for in the contract and mentioned on the original recorded call. We had to close on our house and this left us with no time and almost made us loose the buyer on our house. This caused much stress and we had to hire another company in a emergency situation and also had to rent extra storage units because they did not stack correctly utilizing the space in the storage unit. One worker wanted to fist fight with my husband too and wanted to quit for the day. 2 got lazy and then they charged me addition 1K from the original quote which I also mentioned that they can come by and see the house and the boxes and appliances and safes to be moved. They refused to do a in person quote. So not only did they not honor their contract/price, we had to pay extra 1K , hire yet another moving company to finish their job, we had to move items ourselves for 3 days and rent extra storage units. Stay away from this company, they are not the same. They never offered us a refund for the extra cost of what they refused to do at the last minute.

Mover's response:
We’re sorry to hear this was your experience and understand how stressful moving days can be, especially with important deadlines involved. This is not the outcome we aim for, and we take concerns about handling and communication seriously.

The scope of the job and expected timeline were discussed in advance, and our experienced crew advised that the move would likely require significantly more time than initially requested. Throughout the day, instructions and priorities were adjusted multiple times, which can directly affect efficiency, layout planning, and the use of storage space during a load.

Even under those circumstances, the team worked to complete the job safely and remain communicative. We regret that the final result did not meet your expectations and that the day ended on such a stressful note. Feedback like this is reviewed internally as part of our ongoing effort to improve. We appreciate you sharing your perspective and wish you the best moving forward. - Pablo
- Smart Move, LLC

Timothy G

(5) 1/12/2026 Clyde

It was worth the money for them to load me. Awesome group and I highly recommend them.

Mover's response:
Thank you for your kind review! We’re glad to hear the service was worth it and that the team did an awesome job. We truly appreciate your recommendation! – Ernest
- Smart Move, LLC

Terel M

(5) 1/8/2026 Candler

ABSOLUTELY AMAZING PROFESSIONALS! Listen. There’s a MAJOR difference between getting “some guys” to help. And PROFESSIONAL movers. These guys?!? Got it ALL done asap. They don’t play. I loved it. Great experience. They got my two 16 foot pods emptied in RECORD TIME.

Mover's response:
This is one of those reviews you read twice and just smile. We take a lot of pride in doing the job the right way, and seeing that come through so clearly means a lot to us. Thank you for the trust, the energy, and for taking the time to share this experience — we truly appreciate it. - Pablo
- Smart Move, LLC

Terel M

(5) 1/8/2026 Asheville

ABSOLUTELY AMAZING PROFESSIONALS! Listen. There’s a MAJOR difference between getting “some guys” to help. And PROFESSIONAL movers. These guys?!? Got it ALL done asap. They don’t play. I loved it. Great experience.

Mover's response:
This kind of feedback honestly makes our day. We put a lot of pride into doing things the right way, and it’s great to know that showed from start to finish. Thank you for trusting us, for the great energy, and for taking the time to write this — it really doesn’t go unnoticed. - Pablo
- Smart Move, LLC

Eddie K

(5) 1/10/2026 Las Vegas

Zeno and Allen were amazing!

Our original movers helpers flaked and we waited around for them but Allen and Zeno stepped in and saved the day! Their professionalism and experienced mannerisms were so impressive! I loved the communication and followup from the company! They truly know how to take care of their customers! I would give Zeno and Allen TEN STARS!

Mover's response:
This review makes it even better knowing you took the time to call and make sure it actually went through. That extra effort really means a lot to us. We’re glad our movers were able to step in and turn a stressful situation around, and we truly appreciate the trust, the kind words, and the energy you brought into the whole experience. Thanks again for choosing us! - Pablo
- Smart Move, LLC

Keith D

(5) 1/10/2026 Las Vegas

Alonzo and James were amazing. They were fast. They were professionally were friendly. They were clean. They didn’t make a mess of the house. Great job I would use them again anytime

Mover's response:
Sounds like we owe you an apology for not having our sarcasm detector fully calibrated! We really appreciate the laughs, the great conversation, and of course the kind words you shared in your review. It was a pleasure talking with you, and we’re glad the crew wrapped things up so smoothly — humor included. Thanks again for choosing us! - Pablo
- Smart Move, LLC

Nick S

(5) 12/30/2025 Fort Collins

The guys were super quick and very effective. No damages and very considerate to placement. Would recommend!!

Mover's response:
That’s exactly the kind of outcome we aim for! We really appreciate you taking the time to share this and for the recommendation. - Pablo
- Smart Move, LLC

John H

(5) 1/8/2026 Las Vegas

Zino and Elijah were great. Quick, efficient, and friendly. Highly recommend for future work!

Mover's response:
It’s always great to hear when a team leaves that kind of impression. We appreciate you taking the time to share this and for the recommendation — it really means a lot to us. - Pablo
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min