HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,022 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,174 moves through HireAHelper

5,022 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,174 moves through HireAHelper

5,022 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,022 reviews
92%
4%
1%
2%
1%

Miriam F

(5) 5/14/2026 Pahrump

My moving men from Smart Moves, LLC, Gerardo and Elijah, were personable, knowledgeable, and efficient. They both did a great job moving all of my furniture and other items into my house. Unfortunately, my moving men on the packing side in New Jersey did an awful job, and sadly every piece of furniture, including antiques, sustained significant damage in some way.

However, that has nothing to do with me highly recommending Gerardo and Elijah for all your moving needs!!

Mover's response:
Thank you so much for your kind words! We’re glad to hear that our crew provided efficient and professional service during your move. We’re very sorry to hear about the damage from the packing side, especially to your antiques, but we truly appreciate your recommendation. Thank you for choosing Smart Move!- Lena
- Smart Move, LLC

Cherney M

(5) 5/14/2026 Monroe

Absolutely delightful young men with backs of steel!!! They did an amazing job and will definitely recommend for anyone.

Mover's response:
Thank you so much for the wonderful review! We’re glad to hear our team made such a great impression and provided amazing service. We truly appreciate your recommendation and support! - Lena
- Smart Move, LLC

Brittany B

(5) 5/9/2026 Charlotte

Will recommend to others

Mover's response:
Thank you so much! We truly appreciate your recommendation and are glad you had a great experience with Smart Move. We look forward to helping again in the future! - Lena
- Smart Move, LLC

Autumn J

(5) 5/9/2026 Murfreesboro

Tyler and his crew were amazing! Professional, friendly, on time and hard workers. Would absolutely book them for our next move and recommend them.

Mover's response:
Tyrin and the crew will definitely be happy to hear this. Getting invited back for the next move is one of the best compliments a team can get. Thanks for the recommendation and for taking the time to share your experience with us. - Pablo
- Smart Move, LLC

Mary N

(5) 5/9/2026 Nashville

Excellent service. Ty is respectful , timely and helped make our move flawless!! Highly recommend

Mover's response:
A flawless move is always the goal, so it’s great to know Tyrin helped make that happen for you. We truly appreciate the recommendation and you taking the time to share this with us. - Pablo
- Smart Move, LLC

Kayla A

(5) 5/8/2026 Charlotte

Our movers were wonderful. Right on time and got the whole job done within the the 2 hours we booked them for. I showed them all the big items I had and they wrapped them up well in the moving blankets I provided. They provided the moving dolly and were able to have some stretch wrap plastic for the furniture. At the end they showed me how he left space for us to our bed in the morning and where to tie it off to keep everything in place. The pod looked like a beautiful tetris masterpiece! Would definitely work with them again.

Mover's response:
Thank you so much for your detailed and wonderful review! We’re thrilled to hear the crew arrived on time, worked efficiently, and carefully protected your belongings throughout the move. We love hearing that the POD turned into a “Tetris masterpiece” and that the team took the time to make the rest of your move easier as well. We truly appreciate your trust and would be happy to help you again in the future!

– Ernest
- Smart Move, LLC

Antoinette B

(5) 5/6/2026 Loveland

I have never had such kind, efficient movers! Best of the BEST

Mover's response:
Thank you so much for the amazing review! We’re thrilled to hear our team provided such kind and efficient service. Your words mean a lot to us. Thank you again! - Lena
- Smart Move, LLC

Michele S

(5) 5/5/2026 Henderson

The guys were on time, prepared and professional. They knew how to pack the trailer and did it efficiently. They were kind and easy to work with. I highly recommend Hire a Helper!

Mover's response:
Thank you for your wonderful feedback! We’re glad to hear the crew was on time, prepared, and professional, and that they packed your trailer efficiently. It’s great to know they were kind and easy to work with. We truly appreciate your recommendation!

– Ernest
- Smart Move, LLC

Gary M

(5) 5/4/2026 Cornelius

On time and very careful with our things. Extremely pleasant and clearly knew what they were doing. Consummate professionals.

Mover's response:
Thank you for the wonderful review! We’re so glad to hear our team was on time, careful, and professional throughout your move! - Lena
- Smart Move, LLC

Cyntha G

(5) 5/7/2026 Fort Mill

Montario and Lino did a great job!!

Mover's response:
Thank you for the great review! We’re so glad to hear that Montario and Lino did an excellent job. We truly appreciate your support! - Lena
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min