Smart Move, LLC Logo or Profile image uploaded 10:36 AM on Mar 17th, 2025

Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,533 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 17,880 moves through HireAHelper

4,533 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 17,880 moves through HireAHelper

4,533 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

Moving Truck, Movers, Customers, Furniture, and Loading from Smart Move, LLC uploaded 6:00 AM on Mar 15th, 2023
Moving Boxes and Packing from Smart Move, LLC uploaded 5:57 AM on Mar 15th, 2023
from Smart Move, LLC uploaded 8:45 AM on Jul 2nd, 2021
from Smart Move, LLC uploaded 5:59 AM on Jan 15th, 2021
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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,533 reviews
2 no-shows
5
92%
4
4%
3
1%
2
2%
1
1%

Gail A

(1) 4/4/2025 Murfreesboro

Items placed in wrong rooms, wall damage, unprofessionally dressed, bed put together was wobbly
I reached on many occasions to customer service, and received no response.
I would not recommend

Mover's response:
Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your experience and regret that we fell short of meeting your expectations.

Your concerns regarding items being placed incorrectly, wall damage, unprofessional presentation, and the condition of the assembled bed are deeply concerning and not reflective of the standards we strive to uphold. Additionally, we understand your frustration with the lack of response from our customer service team, and we take full responsibility for any delays or missed communications.

Please know that your feedback has been taken seriously. We are actively addressing this matter internally to ensure corrective measures are put in place, including enhanced team training and improved communication protocols.

If you are open to it, we would appreciate the opportunity to speak with you directly to make things right. You can reach us at [(252) 314 - 9648], and a member of our management team will personally follow up.

Thank you again for bringing this to our attention. We remain committed to learning from this experience and delivering the level of service our customers deserve. - Hector.
- Smart Move, LLC

Stephanie L

(5) 4/3/2025 Chandler

They did a wonderful job!! I hired several people to help me leading up to the move. Trust me, just use these guys. Everything else was a waste of money. They were amazing! Fast and very hard workers.

Mover's response:
Thank you so much for your generous feedback. We're truly honored to have made a positive impression and to have stood out among your moving experiences. Our team takes great pride in working efficiently and treating every move with the highest level of care and professionalism. Your recommendation means the world to us, and we’re grateful for the opportunity to have assisted you. If you ever need help in the future, we’d be more than happy to serve you again! - Hector.
- Smart Move, LLC

Karen H

(5) 4/2/2025 Flat Rock

Showed up on time, worked hard, friendly, respectful. Yes, I would recommend.

Rich W

(5) 4/11/2025 Las Vegas

Stacy and G are a valuable credit to your business. Both are professional, polite and all about getting the job done in a timely fashion. They outshined in their performance and deserve a raise.

Mover's response:
Thank you for your thoughtful and encouraging review. We’re delighted to hear that Stacy and G made such a positive impression with their professionalism, courtesy, and efficiency. They are indeed outstanding members of our team, and your recognition of their hard work means a great deal. We’ll be sure to share your kind words with them and acknowledge their exceptional performance. Thank you again for your support—it’s greatly appreciated. - Hector.
- Smart Move, LLC

Greg W

(5) 4/2/2025 Denver

Smart Move, LLC made my cross-country move feel seamless. I hired them to help unload in Denver after moving from North Carolina, and they were prompt, communicative about their arrival, and handled everything with great care. I really appreciated their professionalism and would highly recommend them to anyone looking for a reliable and efficient moving team.

Mover's response:
Thank you so much for your thoughtful review. We're truly grateful for the opportunity to assist with your cross-country move and are delighted to hear that your experience with our team in Denver was seamless and professional. Our goal is always to provide reliable, efficient service while treating each customer’s belongings with the utmost care. Your recommendation means a great deal to us, and we’re honored to have been a part of your journey. If we can ever assist you again in the future, we’d be happy to help. - Hector.
- Smart Move, LLC

Ken M

(5) 4/11/2025 Windsor

All three movers worked extremely hard and treated our possessions very well. I definitely recommend them!

Mover's response:
Thank you so much for your kind words and recommendation. We’re thrilled to hear that our team provided you with excellent service and handled your belongings with the utmost care. Your satisfaction is our top priority, and feedback like yours truly motivates us to continue delivering exceptional moving experiences. If you ever need assistance in the future, we’d be honored to help again. - Hector.
- Smart Move, LLC

Diane M

(5) 4/11/2025 Concord

Great job!!

William Z

(5) 4/9/2025 Stanley

Did a fantastic job those guys really know how to move.

Mover's response:
Thank you for the great review! We're glad to hear our team made a strong impression and that you were happy with the service. We take pride in delivering efficient and skilled moving experiences—your feedback means a lot to us! - Hector.
- Smart Move, LLC

Dean K

(4) 4/2/2025 Las Vegas

Both Mathew and Dante were courteous and efficient. The truck and equipment were in good shape and appropriate for the job. I have used this service in the past and again for this move. I recommend this company and appreciate having good people working to help me.

Mover's response:
Thank you for your continued trust and for taking the time to share such kind feedback. We're pleased to hear that Mathew and Dante delivered courteous and efficient service, and that our equipment met your expectations. It’s always an honor to serve returning customers like yourself, and your recommendation means a great deal to us. We truly appreciate your support and look forward to the opportunity to assist you again in the future. - Hector.
- Smart Move, LLC

Carter S

(5) 4/6/2025 Arvada

Worked very quickly and carefully with our furniture. Highly recommend!

Mover's response:
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you were pleased with the care and efficiency of our team. It was a pleasure working with you, and we truly appreciate your support. - Hector.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Washington, Las Vegas, Loveland, Mesa, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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