Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,533 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 17,878 moves through HireAHelper

4,533 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 17,878 moves through HireAHelper

4,533 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,533 reviews
92%
4%
1%
2%
1%

Beverly G

(5) 3/27/2025 Apache Junction

Three young men showed up to help unload our truck. They were on time and professional. They were polite and worked quickly to complete the task. I would definitely recommend them and would use them again, should I ever decide to move again (I hope not!).

Caresse S

(5) 4/3/2025 Mesa

They were very polite and did a great job of unloading the pod. I would recommend them.

Mover's response:
Thank you for your kind words and recommendation! We’re glad to hear that our team provided polite and efficient service while unloading your POD. Customer satisfaction is our top priority, and we truly appreciate your support.

If you ever need assistance in the future, we’d be happy to help! - Hector.
- Smart Move, LLC

Rebecca C

(5) 4/2/2025 Tempe

These guys did a phenomenal job! They were on time… They worked fast and hard and Elijah loaded the truck beautifully. So happy with their work. I would use them again!

Mover's response:
Thank you for your kind words and for taking the time to share your experience! We are delighted to hear that our team provided timely, efficient, and high-quality service. Elijah and the crew take great pride in their work, and we’re thrilled that their efforts made your move a smooth one.

Your satisfaction means the world to us, and we truly appreciate your support. Should you need assistance in the future, we would be honored to help again! - Hector
- Smart Move, LLC

Jamar J

(5) 3/24/2025 Greenville

The guys were quick and efficient in getting the truck loaded and unloaded. This is my second time using Smart Move and both times have been a great experience.

Elizabeth K

(5) 4/2/2025 Windsor

Two very nice gentlemen. They did a great job!!!!

Mover's response:
Thank you for your wonderful feedback! We're delighted to hear that our team provided excellent service. We appreciate your support and look forward to assisting you again in the future!
- Smart Move, LLC

Danny S

(5) 3/31/2025 Windsor

Excellent work. They took very good care of our furniture. Highly recommend

Mover's response:
Thank you for your kind words! We're thrilled to hear that our team provided excellent service and took great care of your furniture. Your recommendation means a lot to us!
- Smart Move, LLC

Amy M

(5) 3/29/2025 Pickens

Jamil & Dezmond had to bypass 2 major wildfires in my area just to get to my home! They showed up prepared and ready to move my largest pieces of furniture out of my home and into a PODS storage unit. I appreciated how careful they were with my antiques! Thanks to their expert packing skills, all of my furniture was able to fit in the POD. They made this dreaded process so much easier. I highly recommend these guys at Smart Move, LLC.
Thank you for the help!!

Mover's response:
Thank you so much for your thoughtful review! We truly appreciate you recognizing Jamil and Dezmond’s dedication and hard work—especially given the challenges they faced getting to your home. Our team takes great pride in handling every move with care, and we're so glad to hear that your antiques and furniture were packed safely into the POD.

It means a lot to us that we could make this process easier for you. Your recommendation and kind words motivate us to continue providing top-notch service. If you ever need assistance in the future, we’d be more than happy to help! - Hector.
- Smart Move, LLC

Meghan J

(5) 3/26/2025 Boulder

The crew was excellent. They worked hard and were careful with all of the furniture. I would absolutely recommend using them.

Shiera C

(1) 3/3/2025 Carrboro

The movers themselves are excellent - polite, took good care, put my bed together. The customer service and communication was terrible! They then tried to buy a 5* review on Google from me - give me $75 to remove my comments and change to 5. Deceptive.

They showed up 4hrs late, and I had to call them constantly to get updated estimates for arrival - the crew who did come said they had only just been called as a replacement, even though it had been clear since the morning that the original crew would not make due to overruns elsewhere. I kept being told - only 30min more - but then noone would show. A whole afternoon wasted waiting.

Mover's response:
Hi Shiera,

This move took place over a month ago, and we reached out simply to see if a $75 refund would make a difference in how you felt about your experience. I’m sorry if that was misinterpreted—it was never our intention to minimize your concerns. Our goal has always been to ensure our customers feel valued and heard. If there’s anything else we can do to address your concerns, please let us know.
- Smart Move, LLC

Clarence B

(5) 3/28/2025 Raleigh

Tristan and James were super! Thank you!

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Washington, Las Vegas, Loveland, Mesa, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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