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Trusty movers moving co

(4.4 out of 5 / 14 reviews)

Bronx, NY / Moving services within 18 miles

Booked 52 times through HireAHelper

14 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

6 years in business

Bronx, NY / Moving services within 18 miles

Booked 52 times through HireAHelper

14 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

6 years in business

About Us

We are Trusty movers. A co that prides itself on great customer service. Dependability, trust and hard work. We are comprised of a 4 man crew. Soon to be adding more members. We provide only labor , no trucks. Customers must provide any and all moving supplies. We look forward to serving you.

Credentials

We haven't uploaded our credentials yet.

Moving Services

Move Help

Day Labor

Reviews

Real Bronx area customers. Unedited, unfiltered reviews of Trusty movers moving co.

4.4
14 reviews
79%
7%
0%
7%
7%

Christopher F

(5) 7/26/2019 Kew Gardens

Excellent job by Rahim. Cateful and thorough and j would highly recommend him.

Andrea O

(4) 7/31/2019 Manhattan

They moved us out quickly and easily, and I got what I paid for.

David H

(5) 7/31/2019 Brooklyn

Keith is a real professional—he not only carried everything, but also helped us fit much more in the van than we had expected.

Julianna W

(1) 8/2/2019 Manhattan

HORRIBLE. I wish I could give ZERO stars but it wont let me. You may read those other reviews and think oh okay only 1 bad review on this company, might be okay. DO NOT book this company. They let me know 15 minutes before showing up for the scheduled 3:30 move that they were going to be an hour late to load the truck. I ended up loading the truck myself with my handicap father because we only had the truck for so long. I ask hire a helper to let the movers know to just meet at the unloading zone because I needed to move up to the 6th floor of a walk up. The mover who I was in contact with said he will try to get guys to me and check if there are any in the city.... I booked them weeks in advance how are you NOW just trying to find someone to move me??? It is now 4:30 pm and I have had zero confirmation on where these movers are. I am in the truck on my way to the unloading apartment. I go to call to ask if they will meet me at the unloading locating by 4:45 considering they said they were an hour behind and THEY SEND ME STRAIGHT TO VOICEMAIL SIX TIMES. It's finally 5 pm and they text me ONCE saying they will try to get movers and then never to be heard from again. At this point its been almost 2 hours past the point of hiring them for help and I ended up moving everything myself with my handicapped father. DO NOT HIRE THESE MOVERS. UNPROFESSIONAL AND TERRIBLE. Did not even have the decency to apologize for the inconvenience and basically ruining the entire move for myself. . . . . . . . . . . . . . . . . . DO NOT HIRE EVER!!!!!!!!! . . . . . . . . . . DON'T EVEN READ THE REVIEWS BELOW THEY ARE TRASH AND LIARS.

Mover's response:
My apologies for the unfortunate way things went. I myself was very busy. I did the best I could to get you substitute movers. You did have movers scheduled for you. Unfortunately they were running late because their customer got their truck late. I completely understand your frustration for the way things went. My sincerest apologies once again.
- Trusty movers moving co

Victor G

(5) 8/1/2019 Astoria

Guys did superb, perfect job!!!

Cathryn P

(5) 7/28/2019 Astoria

The movers were extremely careful, polite, and were strategic and patient in packing the truck, as I'd underestimated the quality of items and probably should have gotten a 15 ft. rather than a 10 ft. I am grateful for the extra efforts they took. Thank you so much.

Cornell C

(5) 7/27/2019 Manhattan

They were on time and so efficient. I was more than pleased with their work and professionalism.

Thomas W

(2) 6/30/2019 Manhattan

I hate leaving even slightly negative reviews but 2 is the best I can give them. Scheduled for 8 and was asked at 7 if they could push back until 9 due to a guy calling out last minute (nice they texted ahead of time but still a delay). 1 guy showed up a few minutes after 9 and the other a little after 9:30. They guy who showed up late second guessed the work we already did, the guy that showed up first parked illegally (probably because he didn’t want to be later than he was... not my fault) and got a ticket which made me feel guilty and the whole thing awkward (plus had to take time to find a new spot). My wife and I were by far working the hardest/non stop (they complained about stairs and refused to take full trips and we started an hour before them). And they spent probably the last 30 minutes hanging out in the apartment with AC planning their next jobs while we were still working, and that’s not the only time I saw them hanging in the apartment on their phones. And honestly they were below average at best with handling the boxes/furniture. At payment time (11:00 even though I paid for 2 hours, and they both ended early and 1 guy showed up over 30 minutes late), they started asking a lot of questions of how much we were paying hireahelper, which seemed pretty unprofessional. I try to be understanding. It was a Sunday and last day of the month (busy moving day). It was Pride day and the city was busy. Someone canceled and they scrambled and communicated. They got the job done which is what really matters. And they were nice and mostly professional. You get what you pay for and they are trying hard and they don’t deserve a 0 but they aren’t a 5 either as I’ve gotten better service at the same price from hireahelper (previous company was booked for my time due to busy moving day). I can see how probably more than average went wrong for me and they might typically be better, but I had a 2-star experience.

Emily S

(5) 6/30/2019 Scarsdale

So helpful and pleasant. Thank you!

Mover's response:
Thank you for your great!! Review. We pride ourselves on great service. Thank you for your business.
- Trusty movers moving co

Craig M

(5) 6/23/2019 Saint Albans

Moving is stressful but my guys made it very easy. They loaded everything so well, I am still amazed. I should have had a bigger truck but they managed to fit everything in perfectly. I would definitely use them on other jobs and I would recommend them. They worked very hard and got everything done in time.

Service Area

We handle moves within 18 miles of 630 Manida St, Bronx, NY 10474.

Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

ATTENTION: Our workers do not bring any equipment to jobs. We provide labor only.

Hours

Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Hourly Price
$78/hr
for 2 movers after 2 hr min
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