Trusty movers moving co - A Local Bronx Moving Company

(4.6 out of 5 / 88 reviews)

Bronx, NY / Moving services within 35 miles

Booked on 333 moves through HireAHelper

88 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

12 years in business

Bronx, NY / Moving services within 35 miles

Booked on 333 moves through HireAHelper

88 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

12 years in business


One of Bronx's Favorite Moving Companies

A Note from HireAHelper

We love working with Trusty movers moving co because they pride themselves in taking care of their Bronx, NY neighbors. After several years moving in and around Bronx we believe you'll love working with them too!

Relocation with Trusty movers moving co

We are Trusty movers. A company that prides itself on great customer service. Dependability, trust and hard work. We are comprised of a 6 man crew. Soon to be adding more members. We provide only labor , no trucks. Customers must provide any and all moving supplies. We look forward to serving you.

Moving Services

Move Help

Day Labor

Moving Reviews

Real Bronx area customers. Unedited, unfiltered reviews of Trusty movers moving co.

4.6
88 reviews
84%
6%
1%
5%
5%

William A

(5) 7/16/2021 Manhattan

they did a good job

William C

(5) 7/13/2021 Garfield

Gteat guys. Very helpful. Worked hard to fill 16 foot container. Very respectful and courteous. Would hire again.

Kevin M

(5) 7/4/2021 Brooklyn

The movers worked hard and did a great job moving everything up five flights of stairs. They were very pleasant to deal with. I appreciated their willingness to work on the Fourth of July.

Kimberlee M

(1) 7/9/2021 Bronx

1. One helper was late
2. Neither helper have no experience moving furnitures or packing.
3. They have handle and broken my furniture especially when I have told them to be mindful of particular pieces
4 poor communication as a team.
5. Complaining of lifting furniture.
6. There was nothing professional or worthy of a mover I can thing of.

Mover's response:
I'm sorry to hear you were not satisfied with the service. But my movers were packing the Truck . They knew the best way to. Unfortunately you wanted to direct them. They are the movers and not you. I was going to refund you for the piece of glass that was broken from your portable fireplace . Instead you decided. To avoid talking on the phone. Also you didn't pay for extra hrs worked by my guys. Ability to communicate as business owner and customer is important.Thank you for your business .
- Trusty movers moving co

Lara S

(5) 7/10/2021 Manhattan

Movers were right on time, so nice, quick, and helpful! Would 100% recommend to anyone I know.

Natalia K

(5) 7/5/2021 Manhattan

Guys came on time and did the job really quick. I only had a small car to unload, so they did it in 20 minutes. Fast work. There was some confusion with payment but it got resolved when I called customer service of higher helper :) recommend!!!

Gonzalo D

(5) 7/5/2021 Flushing

Wonderful experience beginning to end. Both movers had a great attitude and worked non stop for the two hours. Not only they unloaded the moving truck but they strategically arranged the storage room. They made my moving experience so much better. Highly recommend Harry and Michael.

Haley R

(5) 7/6/2021 Manhattan

Trusty movers made our move so much easier. Our mover Ethan really did an amazing job when his counterpart was running late and still managed to get moved in on time! Trusty movers was flexible when unforeseen delays in our drive occurred and were very responsive. I would recommend trusty movers and particularly their mover Ethan to anyone moving in nyc!

Monika M

(5) 6/26/2021 Manhattan

I would add more stars if I could! They arrived on time and quickly got to work. I could not have been happier with the job they did.

Bianca M

(1) 6/27/2021 Manhattan

My experience with Trusty Movers was one of the worst customer service experiences I've had in my life. My appointment was scheduled for 7:00, and finally at 7:30 I called to ask if any updates were available. It was not until after I called that I was informed that one of the two movers had cancelled, and the other had been sitting outside my apartment for over 40 minutes without alerting me - I wouldn't have known about either of these scenarios if I hadn't called them myself. I ran outside to meet the man who had been waiting, and for 20 minutes he was frantically calling both coworkers and friends who were unrelated to the company just to assist him with the move since it was a two-person job. The company then called to say they were going to refund me $100 for the inconvenience, to which I expressed appreciation and gratitude. After about 20 minutes of calls, the mover who arrived found someone who was able to assist us, arriving over an hour after the scheduled start time. The company then called back saying they didn't feel they should refund me since the mover had found someone to help out, even though their employee was the person to solve the situation after the job should have already been completed. The two movers who showed up were truly professionals and quickly got the job done - I asked for their contact information for any future needs to avoid working with the terrible company itself. Truly a horrible, horrible experience with an unapologetic organization that has no understanding of customer service.

Get To Know Us

What can a customer expect after booking with you?

Expect a quick follow up call . To get all necessary details on the job.

What can a customer expect on moving day if they hire you?

Expect great quality service and friendly movers. Moving your items with care.

How should a customer prepare for moving day?

Please have blankets and a dolly and handtruck if elevators are involved. Have all things packed and ready to go. Flat screens TVs wrapped up or boxed up.

What types of moves have you handled?

I've done local jobs and also out of state including New Jersey.

What's your favorite part about being a mover?

I enjoy meeting people and assisting them with their transportation of their belongings. From one place to another.

What training do you provide your crew members?

I provide them with training of properly loading a truck and unloading into a house or apartment.

Local Mover Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee

Hours

Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?