HireAHelper's Review Of 5 Star Moving LLC - A Local Columbia Moving Company

(4.7 out of 5 / 387 reviews)

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

 

5 Star Moving LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including 5 Star Moving LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with 5 Star Moving LLC

5 Star Moving We are a moving company that is located in Columbia, South Carolina.We strive to satisfy all moving needs We Guarantee Excellence! Available 7 days a week Licsensed-Bonded-Insured) 15 years of experience

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Credentials

Licensed Business:
License Number
2026-38771-37913
Issuing City
Richland
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acord
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Next
MC/State License:
MC #
7Y5619K7
DOT #
2027K659520
State Lic/Cert Name
564785SZC543
State Lic/Cert Number
564785SZC543

Moving Services

Move Help

Day Labor

5 Star Moving LLC Moving Reviews in Columbia

These are real Columbia area customers. Unedited, unfiltered reviews of 5 Star Moving LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
387 reviews
84%
7%
3%
4%
2%

Melissa L

(5) 7/31/2025 Irmo

They put on a master class on packing the POD. It was unbelievable how much they were able to fit. They were great to work with.

Austin G

(5) 7/26/2025 Columbia

They did an amazing job! Very quick, efficient, and careful. Will definitely use them for all future moves!!

Debora F

(5) 7/14/2025 Aiken

Great workers ??

Felicia C

(2) 7/11/2025 Blythewood

My experience with this company was not the best. When the gentleman arrived to pack my pod on Friday, they were unprepared and did not have tools needed. One of the mover was gone 1.5 hours to go get tools leaving only one person responsible for packing the pod. During the moving they put a hole in the wall that they were not able to fix before I vacated the home. I notified the owner and made him aware but also requested documentation of their fault so that I could provide it to my landlord. Also, they were unable to complete packing my pod so they were supposed to return on Saturday, but due to unforeseen circumstances, they were not able to. In speaking to the owner, he did did arrange for another gentleman to come out on Sunday morning and at no extra cost to me, but after seeing how my items were poorly packed I don’t feel that I received the appropriate service that I originally paid for. I will say that the gentleman on Sunday was a blessing because he realized that my items were not packed properly, were not secured at all or ready for transporting, but with his help all of my items were packed into the pod, and he made sure too secure them as best he could without removing every single item from the pod. I did speak to the owner to let him know that I was not satisfied with the initial customer service that I was provided on the first day, but I was appreciative that the person he sent out on the second day was able to at least ease my mind and get my pod loaded. I also let the manager know that I would be writing a review that was not all positive because we had been communicating during this time. While it is not my intent to provide negative reviews to a company, I feel that it is necessary, especially when you are spending your hard earned money.

Mover's response:
I’m sorry this experience was an eventful and all circumstances we couldn’t avoid the tool that was needed was a special tool that we did not have I ordered the tool from home depo for pickup it took 45 minutes and I gave a 1.5 hour credit for the inconvenience the job was a total of 8 hours and we only charged 3.5. She did not provide any straps I also purchased the straps with no charge to the customer we answered every question and every phone and addressed every concern
- 5 Star Moving LLC

Sheila Q

(4) 6/28/2025 Aiken

They were prompt and one of the two men was a very hard worker and personable. The other not very much on either account.

David P

(5) 7/5/2025 Lexington

Showed up on time and they were very friendly and cautious in moving our household items. Pleased with their help in our move

Megan B

(5) 7/3/2025 Chapin

They’re helpful, knowledgeable, on time, and got the furniture unloaded gently and efficiently. Will definitely use again when needed.

Valarie P

(5) 6/17/2025 Sumter


?????
**Outstanding Service from 5 Star Moving LLC!**

I recently used 5 Star Moving LLC for my move, and I couldn’t be more impressed with the entire experience. From the moment I contacted them, their team was professional, courteous, and responsive. Scheduling was easy and convenient, and they arrived right on time on unpacking day.

The movers were incredibly efficient and handled all of my belongings with great care—nothing was damaged or misplaced. They worked quickly but never rushed, and they made sure everything was set up exactly where I wanted it.

What really stood out was their positive attitude and commitment to customer satisfaction. Moving can be stressful, but 5 Star Moving LLC made it smooth and stress-free.

I highly recommend them to anyone in need of reliable, friendly, and affordable moving services. They truly live up to their name—5 stars all the way!

Christina A

(5) 6/6/2025 Aiken

Terence, Melvin & Kai(?) were great! Finished the job WAYYY under the time estimated & packed the container very well - hope they are available on the other end!

Hailey D

(5) 6/3/2025 Irmo

They were amazing and super friendly! They were right on time and didn’t break a thing! Definitely would recommend!

Get To Know Us

What can a customer expect after booking with you?

After booking with 5 Star Moving customers can expect a prompt phone call and a helping hand through the entire process we are always available if you they have questions to make the process easier.

What can a customer expect on moving day if they hire you?

Hardworking skilled uniformed movers prompt and prepared.

How should a customer prepare for moving day?

Leave all the hard work and heavy lifting for us. Unpacking the dresser drawers would also be a great help!

What types of moves have you handled?

We’ve done all moves local long distance offices entire buildings

What's your favorite part about being a mover?

My favorite part of being a mover is helping people moving usually means a new beginning and we enjoy being a part of that

What training do you provide your crew members?

Safety lifting classes to prevent injuries

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
Extra charge for appliance hand truck, (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
[varied pricing/options by location]

Hours

Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$90/hr
for 2 movers after 2 hr min