HireAHelper's Review Of 5 Star Moving LLC - A Local Columbia Moving Company

(4.7 out of 5 / 387 reviews)

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

 

5 Star Moving LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including 5 Star Moving LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with 5 Star Moving LLC

5 Star Moving We are a moving company that is located in Columbia, South Carolina.We strive to satisfy all moving needs We Guarantee Excellence! Available 7 days a week Licsensed-Bonded-Insured) 15 years of experience

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Credentials

Licensed Business:
License Number
2026-38771-37913
Issuing City
Richland
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acord
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Next
MC/State License:
MC #
7Y5619K7
DOT #
2027K659520
State Lic/Cert Name
564785SZC543
State Lic/Cert Number
564785SZC543

Moving Services

Move Help

Day Labor

5 Star Moving LLC Moving Reviews in Columbia

These are real Columbia area customers. Unedited, unfiltered reviews of 5 Star Moving LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
387 reviews
84%
7%
3%
4%
2%

Lisa W

(5) 4/24/2025 Prosperity

The gentlemen were friendly! Very helpful! They were efficient and quick! Highly recommend!

Beau C

(5) 3/25/2025 Lexington

They did an awesome job. Packed my truck better than I thought possible. Great work while being friendly and extremely helpful. I would recommend these guys for sure

John B

(5) 3/21/2025 Silverstreet

Very polite, did all I needed, fast , efficient caring of my furniture and our needs. THA KS AGAIN.

Sheila B

(5) 3/15/2025 Columbia

These 4 men were excellent! They were on time. They worked very hard for 9 hours. They were so careful with my things, and were respectful to me. They helped me above and beyond their duties. They did not take any breaks the entire day even though I suggested they should.
I am so pleased with the service, and these fine men. I will definitely use this company again and would recommend them to anyone. I thank the guys for their professional manner and their hard work!!

Al W

(5) 2/27/2025 Chapin

Great customer service; kept us informed, arrived during service window.

Tim D

(1) 2/19/2025 Columbia

Arrived late, did not bring equipment (dolly or cart), smelled of marijuana, the "supervisor" was on her phone repeatedly, and she left for 45 minutes to get a dolly, they refused to take my safe off the trailer. Placed boxes in the wrong rooms, took numerous breaks. Overall very unprofessional.. Barely got half of a 28 ft trailer unloaded.
I had to hire another company to finish unloading the first trailer and the second one. Will never recommend them.

Mover's response:
Our crew's scheduled arrival window was 9:00 AM to 10:00 AM, and they arrived at 9:45 AM. I understand that you were upset by the delay, and our supervisor explained the arrival window policy.

Regarding the cigar, I can assure you that it was not marijuana. Additionally, we staffed your job with four team members instead of three. When our supervisor noticed the large Sub-Zero refrigerator, she retrieved a larger appliance dolly to ensure its safe transport. During the move, we encountered a 600-pound gun safe that was not listed on the order. This required specialized equipment and resulted in an additional cost, which you declined to pay.

While we strive for customer satisfaction, we occasionally encounter situations where customers are not understanding.
- 5 Star Moving LLC

William D

(5) 1/28/2025 Aiken

Great job by your 2 men, they were a big help.
I needed to reschedule due to winter conditions, and there was no issues.

Isabel R

(5) 12/20/2024 Cayce

Great work from the crew!

Arthur S

(5) 12/10/2024 Irmo

We were pleasantly surprised by the service. We were just expecting a couple of guys to move a few heavy pieces out to the POD. Instead, they carefully arranged the heavy items as well as some boxes in order to most efficiently make use of the space.
They took a bit more time then the original estimate but it was well worth it, as it saved my time re-arranging things in the POD. I just needed to fill the rest of it with lighter stuff that I could move myself.

Fred K

(5) 11/21/2024 Fountain Inn

The team was very professional and careful with our items and our home. Very good communication and super helpful.

Get To Know Us

What can a customer expect after booking with you?

After booking with 5 Star Moving customers can expect a prompt phone call and a helping hand through the entire process we are always available if you they have questions to make the process easier.

What can a customer expect on moving day if they hire you?

Hardworking skilled uniformed movers prompt and prepared.

How should a customer prepare for moving day?

Leave all the hard work and heavy lifting for us. Unpacking the dresser drawers would also be a great help!

What types of moves have you handled?

We’ve done all moves local long distance offices entire buildings

What's your favorite part about being a mover?

My favorite part of being a mover is helping people moving usually means a new beginning and we enjoy being a part of that

What training do you provide your crew members?

Safety lifting classes to prevent injuries

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
Extra charge for appliance hand truck, (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
[varied pricing/options by location]

Hours

Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$90/hr
for 2 movers after 2 hr min