HireAHelper's Review Of 5 Starr Moving - A Local Fort Lauderdale Moving Company

(4.7 out of 5 / 298 reviews)

Fort Lauderdale, FL / Moving services within 60 miles

Booked on 1,212 moves through HireAHelper

298 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

8 years in business

Fort Lauderdale, FL / Moving services within 60 miles

Booked on 1,212 moves through HireAHelper

298 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

8 years in business

 

5 Starr Moving — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including 5 Starr Moving. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with 5 Starr Moving

5 Starr Moving & Cleaning is a South Florida based, family owned and operated business. We specialize in moving and cleaning. Both services can be offered separately or as a bundle for the customer's convenience. Founded in 2017, by husband and wife.

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Credentials

Licensed Business:
License Number
Im3338
Issuing City
SUNRISE
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
IM3338
DOT #
State Lic/Cert Name
Registration Number: IM3338
State Lic/Cert Number
Registration Number: IM3338

Moving Services

Move Help

Day Labor

5 Starr Moving Moving Reviews in Fort Lauderdale

These are real Fort Lauderdale area customers. Unedited, unfiltered reviews of 5 Starr Moving. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
298 reviews
88%
3%
2%
3%
4%

Gary F

(3) 7/30/2021 Fort Lauderdale

I PAID FOR 4 HOURS AND WAS TOLD BY THE CREW CHIEF THAT HE HAD TO LEAVE AT 3 HOURS...AND THE OTHER PERSON WAS RIDING WITH HIM SO HE HAD TO LEAVE,...THEY WOULD NOT CREDIT ME FOR THAT LAST HOUR.
SO, I'M NOT HAPPY THAT THEY LEFT BEFORE WE WERE FINISHED AND BECAUSE THE MANAGER TOLD ME IT WAS NON REFUNDABLE.

Steven E

(5) 8/3/2021 Lake Worth

The team was great. They came one day to pack up our stuff and the next day to unload. I couldn’t be happier. The guys were great and fast. We had 3 large trucks and it was raining. Will def use again on next move.

Steven E

(5) 8/2/2021 Boynton Beach

The guys were great, on time and worked fast. I def would use them again.

Rachel P

(1) 7/31/2021 Miami

They were an hour late, they sent only one professional mover and one other person who was apparently hired that day, and they took over two hours to load belongings from a standard one-bedroom apartment. This caused me to miss a deadline with the management of my apartment complex, which I told the movers about, and now I have to go out of my way to take care of matters with the management. When unloading, the movers wasted time speaking to their boss on the phone and standing around instead of moving my belongings into the storage unit. Not to mention, they dropped several of my boxes and left a lot of scuff marks on the floor, walls, and baseboards. This is only the second review I've ever left online, but I really wanted to warn anyone else who is looking to use their services. At the very least, the two workers were nice.

Mover's response:
Out deepest apologies for you feeling this way. You booked 2 hours for a 4 bedroom home there is no way a move of that size to get done in 2 hours. And you moved from Miami to Fort Lauderdale. I even worked with you and took a hour off because you said that you were on a budget. I understand that moving is stressing but there is no way to move a 4 bedroom house in 2 hour not even if it was 4 movers. We wish you the best of luck in the future and we appreciate every customer that books our service
- 5 Starr Moving

Robert Z

(5) 7/16/2021 Fort Lauderdale

Conscientious and steady workers! Great job!

Eric W

(5) 7/24/2021 Fort Lauderdale

5 Starr Moving did an incredible job on my recent move. Jay contacted me personally the day before to just confirm the date, time, and details. On moving day, I was meant by my mover, CO, exactly on schedule at my location. CO was extremely quick, efficient, and had a great attitude. He helped me move everything much quicker and with less hassle than I was expecting. I’d strongly recommend 5 Starr Moving.

Frank N

(5) 7/15/2021 Boynton Beach

Very professional moving company and they are very officiant

Megan T

(5) 7/10/2021 North Miami Beach

They were on time, great communication, super friendly, and unpacked everything in a timely manner! Wonderful experience! Very hard working gentleman, polite, professional , prompt and efficient! They came prepared and did a great job. Would definitely hire again.

Cori S

(1) 7/7/2021 Hollywood

I had previously used this company and loved them. So disappointed this time around. Over four hours late, only one man to help me move (took 4 hours instead of 2) and literally all of my stuff is damaged!! He dropped several boxes in front of me. Don’t book unless you want all of your belongings broken or dented. Manager is terrible at communicating as well and will not answer your call.

Mover's response:
I’m sorry that you feel this way. And as you said you had a great experience the first time using our service and you had a different mover the second time around. I was on communication with you trying to work something out with you but I am really sincerely sorry you feel this way. And the mover who came out to you on your second time using us will get more training and be better to avoid anyone else from having this experience
- 5 Starr Moving

Brian C

(5) 6/25/2021 Fort Lauderdale

We were almost three hours late to the move location. The men waited for us and worked late and beyond their scheduled time. Greatly appreciated.

Get To Know Us

What can a customer expect after booking with you?

Excellent service, very trustworthy, reliable , respectful and most of our clients always come back and use us years and years later and also refer there friends and love ones to us. We will treat your items with the respect as if we are moving our own personal valuable items . We provide professional communication and results across the board. If you choose us you will not regret it. Thank you and we look forward to meeting you and giving you excellent service

What can a customer expect on moving day if they hire you?

Great communication, professionalism and safely moving your items

How should a customer prepare for moving day?

We will be In communication prior to to your move so on the day of your move we will go over the details that we discussed prior and get everything ready for your move

What types of moves have you handled?

We have been in the industry for a long time so we have done, local moves, long distance moves, office moves , senior moves, disability moves , military moves and more

What's your favorite part about being a mover?

We love helping making a stressful thing such as moving easier on you, moving is mostly stressing so we love to assure you that we got you covered and take that burden of your hands and walk away knowing that you are happy with our service

What training do you provide your crew members?

All movers went through 3 months of training and everyone on the staff have at least 5 years experience move of them have over 10

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
depends on if it is special items that has to be assembled then price vary, (always included, no fee)
Hand truck:
$20.00/ea.
Plastic wrap:
$40.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Hourly Price
$80/hr
for 2 movers after 2 hr min