Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 305 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,614 moves through HireAHelper

305 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,614 moves through HireAHelper

305 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
305 reviews
84%
9%
2%
4%
2%

Gina T

(5) 7/11/2014 Prospect

They unloaded my PODS, very helpful and respectful. I have already recommended them to friends and would use them again.

Ron J

(5) 5/11/2014 Louisville

Great guys. Super packing job.

Nicole P

(2) 4/30/2014 Louisville

Not on time. I paid for 4 movers for 2 hours to help load a Upack truck for a long distance move. Two guys were awesome and did the majority of the work. The crew leader was rude. Said I needed at least 60 moving pads. Bought about 50 blankets to help but he was not happy. Also refused to tie down furniture because I had rope and not professional moving straps. To his credit, I think he used several of his own but said rope could not be used on this kind of truck. His boss had assured me previously that things would be secured if I provided rope. I asked to add additional time however the crew leader clearly did not want to stay despite having no other job scheduled after mine. The loading became more and more careless as more time passed. I had a table I did not want to move yet he insisted that it had to go on the truck to make an area level. The items loaded in the first 2 hours were loaded tightly while those loaded in the last 45 minutes were just thrown on the truck. As a result, I could not fit all of my items. The leader told me he was hurrying to save me money and acted like I could not afford to pay for extra time.

When the movers finished, I gave each of them a $25 tip and the leader was the only person not to say thank you. I had provided sodas in ice for the movers and offered them one for the ride home. The crew leader took 3. After they left, my brother and I removed the bulkhead and removed the table I did not want, unpacked the last 1/4 of the load and secured the furniture we could reach with the rope I purchased. We were able to fit all of the stuff that got left off. I wouldn't use this service again. I would not advise asking for additional time. The two movers who did the bulk of the work were from a different company and had on different uniforms. They were far better than the two who were directly employed.

Linda C

(5) 4/26/2014 Louisville

Dave and George were so professional and did their job efficiently and with great care for my belongings. I will definitely hire Pack Smart again in the future!

Scott F

(5) 3/15/2014 Louisville

Great to work with and very courteous. Would definitely use again and highly recommend.

Dave S

(5) 1/26/2014 Versailles

I highly recommend Pack Smart. Prior to the job, communication was timely and clear. On the job, the crew was friendly, efficient and careful. Thank you for doing a great job moving heavy and awkward pieces on a cold day!

Dave H

(5) 10/28/2013 Louisville

They were terrific. Communication prior to arrival so I knew when they'd arrive, then cheerful and friendly during the moving itself. Most importantly, they got right to work and were super efficient. Would absolutely use again.

Eric W

(5) 8/28/2013 Louisville

They showed up on time and got the job done quickly. They did a great job of maximizing space in the moving pod. I thought for sure that I would not be able to get all of my stuff into a 7' pod, but they got it all in with plenty of space to spare!

Erin B

(5) 5/28/2013 Elizabethtown

They were fast, professional and friendly. I will be calling them again for my future moving needs. Thank you guys. This was the most stress free move my family has had.

Rex B

(5) 5/1/2013 Louisville

The movers were on time and very professional. One of the movers had 23 years of experience and new how to load truck.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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