Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 309 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,638 moves through HireAHelper

309 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

15 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,638 moves through HireAHelper

309 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

15 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
309 reviews
83%
8%
2%
4%
2%

Laura W

(5) 4/4/2017 Charlestown

The guys worked together as a team, were very thoughtful and accomodating to our needs. Thank you very much.

Stephen R

(2) 3/22/2017 Elizabethtown

My items were loaded the week of Christmas 2016 by Stars and Stripes. The items were not removed from my trailer until March 22, 2017 by Packsmart Movers. I bought plenty of moving pads and also supplied extra thick quilts and blankets as well as shipping paper, tape, cardboard, dish liners, etc... The first piece of furniture I noticed damaged as it came off the trailer was my dining table, 2 big gashes out of it. Dining room chairs have scratches and gashes. My wife has a very expensive desk that was gave to her for her birthday that was purchased for over $1,800. It is scratched and has a huge gash on the top corner. We have a very expensive cherry bedroom suite that did not have any scratches on it and it has scratches and chips out of it. A chest is scratched on the upper side. Packsmart Movers said nothing was wrapped as they were removing the items from the trailer. Packsmart movers also did some pretty crazy things like standing my cherry dresser on its end and turning it on the pavement with nothing under it. Totally scratched the legs and side of dresser. Several items were done this way. My wife saw them unload the furniture and stand the items on their side with nothing under the items and turn on the bare pavement. My newly installed hardwood floor, not lamanent has scratches in it from not handling the furniture dolly properly. I am filing a claim against the loaders and unloaders. Packsmart Movers were very unperfessional. Throwing things wherever. Yes I said throwing things. Not taking items where they were instructed. Christmas items were told to take to the basement. I have a garage full of items I now have to take to the basement. I took moving pads out and placed them on the pavement myself after my wife ask me to please put something down before everything we own is destroyed. I haven't even unpacked my breakable items yet. Three items that my wife unpacked were broke. One of her Precious Moment figurines, also a very costly figurine that was the last thing her mother gave her before her mother passed away was broken. I can honestly say we take pride in our posessions and have worked hard to have nice things and take very good care of them. In this one move Stars and Stripes/loaders and Packsmart Movers/unloaders have done MORE damage than we ever have moving ourselves in the last 41 years we have been married.

Michelle F

(5) 3/17/2017 New Albany

The young men that helped me did a great job. They were very respectful and asked me how did i want things. They took my beds down and placed them back up. They was very careful with my furniture and considerate of my home that was newly built. I hade no scratches to my furniture or my walls. I can say these guys was fast and efficient. They got the job done in a professional manner. I would definitely use this moving service. Most of all i would request to have the same young men.

Mike B

(5) 3/1/2017 Bedford

Dane and Don from Pack Smart did a fantastic job. They were on time, courteous, and very professional! I would definitely use them again.

Michael K

(5) 1/14/2017 Louisville

Great crew! They were prompt and careful, but fast and friendly. I couldn't have done it without them!

ANNE J

(2) 12/3/2016 Fisherville

Terrible experience . The helpers left 30 min early so my boxes still had to be moved. also, boxes were left all over the house in the wrong rooms, now I have huge boxes I can't move and they are upstairs. Called the local owner and he said he'd call me back and get someone to take care of my notes, but that was 3 days ago. complete ripoff. I paid over 350.00 dollars for only part of a pod to be emptied and that didn't even get finished. now I have to move the boxes myself and unload the ones that were taken to the wrong roo.s. I deserve a full refund.

Judy J

(5) 11/25/2016 Lexington

Four strong men arrived on time and showed the greatest care for my property and goods. They clearly knew what they were doing and showed professionalism throughout. There had been an underestimation of the size truck needed for my goods, but the men graciously returned on day-2 and finished the job with care and patience. When I arrived at my destination five states away, the team that unloaded the trucks said that the loading was the best job they had ever seen. The loaders of Pack Smart judiciously placed everything, balancing size and weight of my things. NOTHING was broken when I arrived at my destination. Those guys were darn GOOD! I'd use them again without a second thought!

Anne J

(5) 11/11/2016 Louisville

They were on time, polite and worked hard. They were willing to stay over for extra time until the job wasearch finished. The completed far more than I thought would get done in the time we had.

Christine J

(5) 10/28/2016 Charlestown

They showed up early and finished early and made sure I didn't need any thing else moved before they left. I hope to use them again in the near future.

Pat T

(5) 9/23/2016 Sellersburg

The two young men who came to help us were courteous, knew exactly what they were doing, and worked at a really, really fast pace without neglecting proper care in wrapping and moving everything. Really hated seeing them go after two hours, but we were done and they worked hard. Great service!

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min