Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 305 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,614 moves through HireAHelper

305 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,614 moves through HireAHelper

305 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
305 reviews
84%
9%
2%
4%
2%

Stuart B

(5) 4/20/2013 Florence

Showed up on time, were very courteous and entertainingly good natured. They packed my stuff quickly, efficiently, and safely. I'd be happy to hire them again.

Steven K

(1) 3/29/2013 Louisville

First of all I am missing my iPod. It was in a box attached to headphones that one of the workers took upon themselves to tape up. This turned out to be a common thing for the workers to do; take a box and put additional items in it and tape it up without my wife or I knowing what had been put in the box. The workers packed both my wife's and my laptops on their own and separated the power cords from the computers. The chargers for my cell phone were packed and I had no knowledge as to what box they had been placed in. None of the boxes that were sealed by the movers were marked so we had no idea what was in those boxes.

As I said, my iPod is the only item missing from the move.

I hired two movers and three showed up. Plus one worker brought his niece who ended up working along with the rest of the crew. I hired two workers for two hours and they ended up dragging the job out to three hours, costing me additional money.

I intend to contact the firm this week to report the missing iPod. The iPod was a gift from this last Christmas.

Given the opportunity to do this again, I would not hire this firm.

Steven King
Camby, IN

Mover's response:
Mr. King I want to apologize that our service was not up to par for you and your wife. As far as the missing IPOD I will ask my guys if they can remember where they may have packed it. If you do not find it and really think one of my guys took it please call me and I will be happy to replace it. Also we were not prepared to pack your items so we did not have packing markers with us. We should have marked any boxes we packed regardless if we had markers or not. Again I want to apologize.643-0407
- Pack Smart Moving Services, LLC

Meg & Gerry A

(5) 3/7/2013 Louisville

Everything went smoothly!

Balan L

(5) 2/23/2013 Louisville

They were on time and very courteous. They took great care of my more valuable pieces of furniture. They were hard working.

Michael S

(5) 12/4/2012 Jeffersonville

when they unpacked the pod they put everthing where i wanted it,and was done in a timely maner, could not ask for nicer people i would use them again when neede

Tucker A

(5) 10/14/2012 Louisville

I was very happy with the first company I chose through HireAHelper.com. All went smoothly. Good guys who knew what they were doing. Good attitudes.

I chose the cheapest company on the second part of my move and felt the mover was unprofessional on the phone. HireAHelper was quick to offer me another company. It was nice not to have to handle "firing" one provider and doing more research on my own. The second company did a great job and also had a great attitude.

I will use HireAHelper.com again for sure.

Alison J

(5) 8/19/2012 La Grange

These guys did a great job! They came on time and finished the job asap. Even though most of the stuff went upstairs, they still kept going. I definitely recommend them.

Stephen K

(5) 8/7/2012 Louisville

We on time, efficient nd careful.

Jan L

(5) 7/14/2012 Magnolia

Dave and his helpers were great. On time and they worked so hard. They were careful with all of our furniture and I really appreciated their good attitudes and willingness to go the extra mile for us.

I would highly recommend them to anybody and will definitely hire them again when needed.

Dr. Jan Leslie

Chris B

(5) 7/12/2012 Louisville

These guys were professional, courteous, and packed my pods with no space to spare. Highly recommend them. Will be using them to unload too.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min
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