HireAHelper's Review Of J & E MOVING - A Local Salem Moving Company

(4.5 out of 5 / 498 reviews)

Salem, OR / Moving services within 80 miles

Booked on 2,454 moves through HireAHelper

498 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

16 years in business

Salem, OR / Moving services within 80 miles

Booked on 2,454 moves through HireAHelper

498 Verified Customer Reviews

Open Today - 7:00 AM - 10:00 PM

16 years in business

 

J & E MOVING — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including J & E MOVING. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with J & E MOVING

We are a professional moving company based out of Salem Oregon, We have 14 years experience in the moving business we have been helping families with there moving needs and more we also have been loading and unload there rental trucks and 53 foot trailers for years, we also offer packing and unpacking of your house hold goods and as always our goal is your satisfaction. We also offer free in home estimates.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

J & E MOVING Moving Reviews in Salem

These are real Salem area customers. Unedited, unfiltered reviews of J & E MOVING. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.5
498 reviews
78%
8%
5%
7%
3%

Fred P

(5) 8/24/2019 Salem

On time, polite, fast and helpful. Could not ask for anything more

Peter H

(5) 8/14/2019 Eugene

Absolute rock stars! They were on time and, Josh, one of the owners was great. No dropped or damaged items, and they packed the UHaul like pros! This was a last minute move, literally. I booked at 8AM and they were there at 1PM. I would absolutely recommend J & E Moving!!

Kevin G

(2) 5/26/2019 Portland

These guys were nice enough but pretty unprofessional—heavy boxes were stacked on top of light ones, furniture was damaged, the back half of the container (I used Pods) was packed to the ceiling while the front was nearly empty because they couldn't estimate how to balance it, and one of them spent way too much time telling me about QAnon (it's legit, apparently) and trying to get me to help fund his Kickstarter. During loading, I even walked in on one of them trying to hide a leg he'd broken off a dresser. While unloading I was disappointed (but not particularly surprised) to find a few more large pieces of furniture with damage due to carelessness, including a kitchen table whose surface is now entirely covered in scratches because they unnecessarily stacked other items on top of it without any protection (yes, I had blankets, bubble wrap, etc. available to use). Even the other movers who unloaded my stuff at my destination asked, "Uhh, did you actually hire someone to do load this?" Yes, yes I did. Spend an extra $50-100 and hire professionals.

Amy C

(5) 7/25/2019 Hillsboro

The crew of J &L Moving were phenomenal. They were able to move everything out of storage and out of our house and load it up in a moving truck in a little over 3 hours. They work hard, were careful with fragile items and extremely careful with my antique spinet piano. I highly recommend them for loading/unloading and any other moving needs.

Pauline K

(3) 7/28/2019 Beaverton

The loaders were super friendly and very helpful, but they left a lot of empty space in the truck. They loaded heavy stuff on top of lighter items, so several boxes were crushed and 2 of our bookshelves were broken. They made sure that our pets were not let out, which I appreciated. Overall an ok experience, but I wouldn't use them again.

Jerold L

(5) 7/26/2019 Mcminnville

Great communication. Hard workers.

Ami M

(5) 7/22/2019 West Linn

My review of their actual moving services is great overall. They called prior to coming over, arrived within a specific timeframe and were very well versed in moving, packing truck, etc. and very friendly. I would say far better service than I had anticipated. A couple of downsides— afterwards we noticed a large gouge in a wall, a dent in our wood floor and a fairly good sized scrape across our stair railing. Some of this comes with the nature of moving I suppose, but none the less, we had to later fix.

Rebecca V

(5) 7/21/2019 Hillsboro

They were fast, efficient and very pleasant. Would definitely recommend and use them again.

Jana K

(2) 7/6/2019 Aumsville

They were two hours late. They were hired for 9-11am. I received a call from company at 9:10am saying that one mover had an emergency and that they were getting a replacement. I understand, things happen. When I asked what’s the ETA was now, they thought it would be about 45 minutes. Putting start time at almost 10am. I explained I had rented a truck and was to have to be done by 12:30! They said it would be fine. 10 am came and went, I got another call this time from mover, saying they’d be there in 25 mins. I again stressed my concern over truck return time. He said “ no worries, we will get there and bust it out”! They finally arrived at 10:45! They were nice and all but my children would point out every time they used in appropriate language, in that way they were not professional. When it came time to go to new home to unload, they said they weren’t following, they were going to go find a store or something first. I went on to new location. They arrived 15-20 minutes later. Finally done at 1:40 He asked me to sign forms. Then to respite text saying job was completed and to add an extra hour to work time. I did. But technically it was only 30 minutes, the only do hour increments.
I had to pay an additional $70 for that. Even though they were two hours late, and the truck was consequently returned in late for an additional fee! The movers should pay for, not me. But I am thankful I had the help just not worth over $400 in the end!

Olabisi S

(1) 6/28/2019 Portland

I used them to off load a truck which was loaded by a different company in a different state. These guys were scheduled to come between 2-3 but showed up at 5:45. Granted they called to keep me updated. Unfortunately I had no choice. The apartment complex couldn’t hold the elevators past hours so we were loading elevators while someone held the door. He came with two other guys which wasn’t what we paid for (we paid for 2 men). At some point he made a comment like he only paid for 1.5 hours of parking. We paid for 2 hours with 2 men. They didn’t bring a dolly and refused to use the one that came with the truck. He said he didn’t think it was necessary and was unclear as to what the job would entail which we found odd. they would drag furniture and I would have to say something to get them to stop. They also broke a lamp. Needless to say, this company is unprofessional and I would use caution before hiring.

Mover's response:
So you got updated calls and 2 movers for 2 hours on me thats a discount of $250.00 so sorry we have no control over Portland traffic. all this and not one call the the office about it that's not normal most people would let the office know what's going on.
- J & E MOVING

Get To Know Us

What can a customer expect after booking with you?

Expect a call within 24 hours of booking to go over any details.

What can a customer expect on moving day if they hire you?

A call 15 to 20 minutes before we arive.

How should a customer prepare for moving day?

Just have truck and furniture pads and if possible tools.

What types of moves have you handled?

I've done long distance moves and office moves and high in furniture moves.

What's your favorite part about being a mover?

I enjoy it's a different customer everyday.

What training do you provide your crew members?

I teach them everything I know and learn,

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Hourly Price
$75/hr
for 2 movers after 2 hr min