HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

Anthony S

(5) 9/6/2024 Locust Grove

Great job! They showed up early to the site and waited until it was time to start. Everything went very quickly and they took care of the items.

Mover's response:
We appreciate your review of your experience with our fantastic crew! Time management is everything to us so if we can show up ahead of time, we most definitely will. If you ever need help in the future, we would love to come out and assist you again.
- Step By step logistics

Heather A

(5) 8/6/2024 Fredericksburg

Alex and Michael are wonderfully efficient, skilled, and funny! They were excellent and organized packing our uhaul. Also, so so respectful of our belongings and taking care of our fragile items. Communication was also fantastic! We would definitely use them again!

Mover's response:
We appreciate you leaving a detailed review on your experience with our team. They’re definitely a unique bunch & with tons of experience to get the job done the right way. We appreciate you putting your trust in our team.
- Step By step logistics

Nikki E

(5) 8/31/2024 Fort Belvoir

Alex and his crew were good natured, hard working, and extremely helpful. They made sure to pack the storage unit in such a way that made it easy to access boxes, protected the furniture, and left plenty of room. On time and done under time, it was the easiest unloading experience I have had. Vanessa was super helpful and flexible when it came to potential timeline changes and made sure to send extra help to make the process go even smoother. Definitely going to use them again.

Mover's response:
Thank you for giving a detail review about how we work when it comes to our communication. Our entire team work together diligently, from the office to the crew to make sure everything goes smooth without any surprises on the day of your move. If you ever need any assistance in the future, we would love to come out again.
- Step By step logistics

Michael H

(5) 8/21/2024 Ashburn

This review is for day 2 services provided by Step by Step Logistics. I lucked out in that I had the same team as day 1, which provided for a seamless transition for me. Alex and his team did a wonderful job completing the packing and loading of the pod. I really enjoyed working with them and highly recommend them to anyone.

Mover's response:
Thank you for your detailed review. We did come out more than once to make sure all of your needs was met with satisfaction. We love making sure the job is completely done and there nothing left for you to worry about when we’re gone. If you ever need us; feel free to give us a call.
- Step By step logistics

Michael H

(5) 8/20/2024 Ashburn

Alex and his team assisted me with packing and loading a 2 bedroom condo into a pod that I rented. Their communication was excellent, keeping me informed of the progress made and next steps. They all were extremely polite and courteous. I would use them again if I need this type of service. I highly recommend them.

Mover's response:
We appreciate your review of your experience with our crew. Keeping our client in the loop before and during the move is key. We try our best to assist our clients with not just moving but organizing and packing as well. We appreciate your future recommendations and look forward to working with you again.
- Step By step logistics

Alvaro C

(5) 8/22/2024 Fairfax

Alex and Sherrick were wonderful and great workers. We are so happy with them.

Mover's response:
Sherrick and Alex know exactly how to get the job done the first time. We appreciate them so much because not only are they professional and knowledgeable they’re also kind. Thank you for trusting us with your big move.
- Step By step logistics

Alisia B

(5) 8/15/2024 Fredericksburg

Alex and Sherrik were wonderful very polite and handle everything with care!!! Great communication I will definitely be recommending them to others and using them again myself!!!????

Mover's response:
Sherrik and Alex definitely know how to get the job done right the first time. If you’re moving to the DMV we would love to assist you with our crews. We have plenty of hands!
- Step By step logistics

Deborah B

(5) 8/14/2024 Springfield

They were the most wonderful crew I have worked with ever.. pleasant , hardworking, and moved fast…
I was amazed how respectful and polite they were to us being elderly.. it was a joy to have them …
I would recommend this crew to anyone without hesitation .. I wish I could have them as helpers every week..
These guys turned a stressful move to a fun filled morning and kept to their time estimate … it was my pleasure .. Deb

Mover's response:
Thank you for mentioning how hardworking our crew was. We truly go over and beyond for our clients; and it means to world to us when you notice. Communication is very important to us especially on the day of your move. Thank you again for booking a stress free move with Step By Step.
- Step By step logistics

Gabrielle R

(5) 8/13/2024 Reston

Step by Step was an amazing moving company! They handled all my things with care and were so nice and accommodating. Alex was so helpful with everything and made this move as stress free as possible! I highly recommend them!

Mover's response:
We appreciate your review about our amazing team! We always take our time and handle all of your belongings as if it was our own. Going over and beyond for our clients during each move helps make sure everything goes smooth and stress-free. Thank you again for choosing Step By Step of so many.
- Step By step logistics

Matt H

(5) 8/2/2024 Silver Spring

Showed up, did the job quickly and professionally, were kind and courteous. Would absolutely recommend.

Mover's response:
We appreciate your future recommendations and your kind word about our crew. We stand by our professionalism and team always go the extra mile to make sure we’ve satisfied your needs.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min