HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

Dave L

(5) 7/6/2024 Fredericksburg

They were a little late, but they notified me when they would get here. Alex walked through with me and looked at everything we needed to load. We had the u-haul boxes, so he kept me updated every step of the process. He wasn’t able to fit everything, but that was my fault for not having enough boxes. I will definitely use his team when we have the boxes delivered to our new house next month. They were a very pleasant and friendly team of guys.

Mover's response:
We appreciate your review of your experience with us on the day of your move. We’re not perfect, But if anything changes on our end, we always notify our customers with the proper Estimated time of arrival right away. We can’t wait to work with you again.
- Step By step logistics

Jeff F

(5) 7/1/2024 Fairfax

Alex and Kadeem were the best!!! Highly recommended!!!

Mover's response:
Thank you for booking our super two man crew! We appreciate working with wonderful clients like yourself.
- Step By step logistics

Hannah S

(5) 6/28/2024 Rockville

Very friendly and detail-oriented. The entire process was completely stress-free.

Mover's response:
Thank you very much for leaving a review about your experience with our Highly experienced team. It’s our job to make sure that we continue to create a stress-free environment once we arrive as well.
- Step By step logistics

Leslie S

(5) 6/30/2024 Dumfries

The guys were wonderful! They called to let us know when they would arrive. They came prepared and worked very hard unpacking our POD in the high heat. They were very respectful and asked where we wanted things placed. They got it done very quickly. I would definitely use them again!

Mover's response:
We can’t wait to come out and assist you again. During these high temperatures currently in the DMV communication is just as important as getting the job done correctly. Our biggest concern is to follow all of your directions and meet all of your expectations.
- Step By step logistics

Travis H

(2) 6/27/2024 Fredericksburg

Our appointment was scheduled for 4pm to 5pm….. they arrived at 10pm. This was not the fault of two gentlemen that helped us move. It was due to their scheduler.

Alex and the other gentleman that helped us move were fantastic. They were very apologetic for their tardiness, were very professional and efficient.

Mover's response:
We understand your personal views on what could have been done better with scheduling you on the 27th. Unfortunately we received this job on the same day and we gladly accepted so that we can help a last minute customer in need. We have to take care of each one of our customers one by one and we can’t leave or rush a reservation to get to the next without making sure our current client is satisfied with everything.
- Step By step logistics

George H

(5) 6/27/2024 Arlington

Alex and team did a wonderful job loading our truck. We were in a bind when our truck was delayed but Alex assured us that he would find a way to meet our new schedule and he did. The team were professional and capable and did an excellent job for us. I highly recommend them!

Mover's response:
Thank you so much for choosing our team out of so many to assist you on your big move. We know how stressful time like this can be so time management is very important to us.
- Step By step logistics

Michael A

(5) 6/28/2024 Arlington

Expert help.Alex and his colleague were excellent. Master pakers. Highly recommend.

Mover's response:
We appreciate your compliment on us being master packers. We truly have packed just about every type of container and truck on the market.
- Step By step logistics

Amy K

(5) 6/27/2024 Manassas

AWESOME

Mover's response:
Thank you so much for booking with our super team! Our goal is to do an awesome job every time.
- Step By step logistics

America V

(5) 6/26/2024 Alexandria

They did an excellent job and doble checked the items to upload, on time, and fast.

Mover's response:
Thank you for your review. It is our team's priority to make sure there is a stress-free experience. Thank you for choosing Step by Step!
- Step By step logistics

Gemma P

(5) 6/24/2024 Vienna

Excellent! I will use them again in the future.

Mover's response:
We appreciate your review. Thank you for choosing us!
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min