HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

Debra M

(5) 8/9/2024 Ashburn

Incredible!!!!!

Mover's response:
Our goal is to give quality service each & every time. Thank you for booking with us and we wish to work with you again.
- Step By step logistics

Michael M

(5) 8/3/2024 Manassas

Alex, Tony, and Mike are an excellent team! They are extremely professional, helpful, courteous, and overall pleasant in helping us move into our new home. These three guys offered a top notch service and every time we were carrying something on our own they offered to help or took over to make sure we were ok. I highly recommend them. And if we need to do some more unloading in the future I would definitely call them again.

Mover's response:
Feel free to give us a call whenever you may need us is the future. We’re very flexible and always make time for second time clients. Thank you again for booking with Step By Step.
- Step By step logistics

Achuthan P

(5) 8/1/2024 Arlington

It was a smooth and fun move! The team made the move happen in a jiffy!

Mover's response:
It’s a joy to satisfy our clients with a smooth experience every time. Thank you once again for selecting Step by Step for your big move.
- Step By step logistics

Joe C

(5) 7/26/2024 Fredericksburg

Alex and Tony we above and beyond next level service. Great care and service were provided. Highly recommend this team for their care and professionalism

Mover's response:
Thank you for commenting on our professionalism and how we work as a team. We take each job very seriously and go to extra step to make sure that your items are safe.
- Step By step logistics

Debroah M

(5) 7/3/2024 Warrenton

They did a fabulous job and I would recommend them highly to anyone.

Mover's response:
Thank you Mrs.Deborah for leaving a review of your experience with our team! It was a pleasure assisting you & if you ever need us again you know what to do. Thank you again.
- Step By step logistics

Faiza T

(5) 7/14/2024 Silver Spring

Excellent job

Mover's response:
Thank you for the compliment on our team. We always drive for excellent so we appreciate your comment and review. Feel free to book with us in the future will be excited to assist you again.
- Step By step logistics

Ian E

(5) 7/13/2024 Fredericksburg

Arrived early, worked quick and handled items carefully

Mover's response:
Thank you for communicating with us throughout your entire move so that we could arrive ahead schedule to assist you. We never waste any time if there is a window to come out sooner. Thank you again.
- Step By step logistics

Michael W

(5) 7/13/2024 Woodbridge

The team was awesome. Efficient and the best Tetris players! Thank you for getting everything done

Mover's response:
We definitely are super Tetris players with STEP BY STEP. Our guys are super packers and is very experience with moving various items. Thank you for booking with us out of so many.
- Step By step logistics

Tanvi H

(5) 7/13/2024 Centreville

I would be happy to recommend Step by Step Logistics for your move. Alex and his team were very efficient and careful with moving my boxes and furniture.

Mover's response:
We try our best to be as delicate with your items as if it’s our very own. Moving is a very important time in our clients life and we dedicate ourselves to giving them a great experience with our team every time.
- Step By step logistics

David B

(1) 5/29/2024 Fredericksburg

The men showed up on time, but they negligently packed up several of my items, including several bookshelves and tv stands, which arrived damaged. Worst of all, my wife and I insisted that they not stack anything on top of our treadmill. They did so anyway and assured us that it would arrive safely. When we arrived our $4,000 treadmill was completely damaged. They are refusing to cover the damages because they say that they don’t provide insurance for moving pods/containers of any sort. Basically, $5k if my property was damaged and they’re trying to make it go away by offering a measly $150. What a joke!! Never again!!!

What’s really frustrating is that this isn’t even the crew we originally hired. The crew we selected cancelled at the last minute and hire a helper recommended them instead!!! What a circus!!! Stay clear from step by step logistics and hire a helper!

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min