HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

Sharron T

(5) 5/23/2024 Fredericksburg

They were great on time and professional would highly recommend

Mover's response:
We appreciate your feedback. We make it our priority to provide punctual service. Thank you for choosing us!
- Step By step logistics

Brinley B

(5) 5/22/2024 Reston

This was my first time using Step by Step logisitcs and it was a very positive experience. They arrived promptly and made the process extremely stress free. They always checked in with me to ensure they were taking the appropriate items and had me periodically check the POD itself to make sure things looked alright. The team was very hard working and also ensured I had the appropriate packing materials. Alex was extremely kind and friendly, and helped make sure the stress of moving was minimized. He overdelivered by reducing the delivery timeframe by one hour. I feel confident that all of my stuff was meticulously packed and treated with care. I am very pleased with the job and would highly recommend his team to friends and family.

Mover's response:
Thank you for your review. It is our priority to make sure our customers' experience goes smooth as possible. We are glad to hear from a satisfied customer. Thank you for the recommendation and choosing us to serve you!
- Step By step logistics

Darla Z

(5) 5/22/2024 Bethesda

Excellent! Highly recommended!!
Thank you!!

Mover's response:
Thank you for your future recommendations and for choosing us to be your movers! If you ever need our assistance again, we’re only one call away!!
- Step By step logistics

Christopher L

(5) 5/19/2024 Herndon

Good communication. Quick and diligent work. Careful with items and eager to ask questions where things should be placed into new residence.

Mover's response:
Thank you for your review of your experience with our crew. We always try to show our customers how experienced we are by going over and beyond each time during your move. We’re 100% honored to move our customers into their new homes every day. Literally makes us feel wonderful knowing we did a great job.
- Step By step logistics

Curtis B

(5) 5/17/2024 Alexandria

Terrific!!! Alex and crew were super terrific. Highly recommended.

Mover's response:
We appreciate your review and recommendation. Thank you for choosing us!
- Step By step logistics

Samantha N

(5) 5/17/2024 Waldorf

After having such success with hired helpers to pack my Pod. I reached out to them again to help me unpack some gifted items that were brought by U-Haul by my parents. They were not only wonderful with quickly unpacking the U-Haul and orientating the items in the home until we were satisfied. They were so helpful and kind to my parents that they offered their services again to help me unpack my Pod that was scheduled to come the next day. They were extremely helpful, kind, and efficient!

Mover's response:
We appreciate your review and sharing your experience. It is our priority to provide nothing, but exceptional service and our movers do not hesitate to go above and beyond. Thank you for being a loyal customer!
- Step By step logistics

Thurmon W

(5) 5/16/2024 Stafford

Great movers, and great people. Alex and crew were very attentive to our requests. We had a big job and so happy it got all moved. You will not go wrong choosing this group.

Mover's response:
We appreciate your review and compliments. We are happy to help and glad to hear from a satisfied customer. Thank you for choosing us!
- Step By step logistics

Craig L

(5) 5/16/2024 Ashburn

Alex and crew carefully packed everything. He was able to fit all my items in one container by filling every empty space and he saved me a lot of money by not requiring another container! Glad I used your company!

Mover's response:
We appreciate your review. Glad to hear you are satisfied with our service. Our Team is amazing and does not hesitate to go above and beyond. Thank you for choosing us to assist you!
- Step By step logistics

Jennifer B

(5) 5/13/2024 Arlington

Alex and his crew did a terrific job! Alex has exceptional communication skills which ensured that everything that I needed to be done was done --from packing boxes to wrapping mirrors!

Mover's response:
We try our best to handle each item with care, especially or delicate fragile items. We know moving in general comes with a lot of movement depending on if your items are going to be in a truck or container so we try our best to make sure everything is protected. Thank you for trusting us.
- Step By step logistics

Andre W

(5) 5/11/2024 Washington

Alex was on-time, friendly, efficient, and overall did a fantastic job. I felt like my belongings were in great hands. Highly recommend

Mover's response:
Thank you for commenting On our arrival time! We take our time management very seriously and enforced us with all of our crews because we know that things can become hectic on your moving day. We appreciate you trusting us with your belongings thank you again.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min