HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
0%

Jonathan B

(4) 7/23/2023 Fredericksburg

Alex and co. were very friendly and a big help with unloading our 26’ moving truck. Our furniture was a bit larger in our new house than we anticipated, which resulted in some tough maneuvering up the stairs. These guys didn’t complain at all and got the job done in well under the time we planned for. Would definitely recommend them to anyone who wants a reliable pair of hands for their next move.

Mover's response:
Thank you for booking with us & for your future recommendations! Moving can be stressful so we dont complain; we simply arrive on time and get the job done. Thank you again.
- Step By step logistics

Michael M

(5) 7/19/2023 Woodbridge

Great job by Alex and team. They helped break things down, gave advice, and packed the storage container with more than I thought they could. Highly recommend.

Mover's response:
Thank you very much for choosing STEP BY STEP & your recommendations in the future. We try to share as much knowledge as we can with our customers. We appreciate customers you!!
- Step By step logistics

Chris B

(5) 7/19/2023 Fairfax

Alex and his team are awesome!

Mover's response:
Thank you very much for booking with us! We were delighted to come out and assist you today. Feel free to reach out to us in the future.
- Step By step logistics

Jack S

(5) 7/15/2023 Alexandria

These guys worked efficiently and got the job done without any issues. My pod was delivered several hours late and the Step by Step crew was able to flex without making a big deal about it. I really appreciated that. I will definitely use them again.

Mover's response:
Thank you very much for booking with us! We try our best to keep ourselves percent flexible for situations like this. We know one of them days how things can change. Thank you for working with us again.
- Step By step logistics

Eric L

(5) 7/16/2023 Alexandria

Nice respectful crew.

Mover's response:
Thank you so much for commenting on how respect for our crew is! Professionalism means everything to us. We go over and beyond to make sure we’re going by customer satisfied. Thank you again.
- Step By step logistics

Jerrick L

(5) 7/16/2023 Mc Lean

Nate and Mike did a spectacular job, very speedy and professional

Mover's response:
Mike & Nate do make a speedy crew! We appreciate you putting a two-man crew. They absolutely know how to get the job done.
- Step By step logistics

Fritz K

(5) 7/16/2023 Alexandria

Great job, would highly recommend

Mover's response:
Thank you very much for booking with us! We appreciate your recommendations in the future, and will be ready to work with you again.
- Step By step logistics

Latia G

(5) 7/15/2023 Woodbridge

Alex, Leo, and Nate were amazing! They carefully moved everything to my U-Haul and wouldn’t let me lift a finger. They moved my entire apartment in under an hour.
I definitely recommend that you hire Step By a Step if you want movers who are quick, careful, and kind!

Mover's response:
Thank you for booking with us and complementing how careful we are with your items. We try our best to meet all of our customers needs while on site. Step-by-step always comes in with a plan once we arrive it time to work.
- Step By step logistics

Bobby M

(5) 7/13/2023 Stafford

The team from step by step logistics did an awesome job they called and kept me updated on their arrival and when they got here they went straight to work on the job. Very professional energetic crew ready to work and get the job done. They also followed up and cleaned up to make sure everything was in its rightful place before leaving. Very satisfied with the job they did and would highly recommend them if you need a job done.. I will keep this company in the event I need to move some things again or recommend them to the many people I know they may be relocating in the future. Thank team for what you do… 5 ?? ????????
Bobby Martin Jr

Mover's response:
Thank you for your heartfelt review of your experience with our crew. We will be excited to hear from you again. The crew have their own system on what happens as soon as they arrive. Communication is always key as well we will make sure you’re assisted before, during and after your job. Thank you again for choosing us Bobby!! We appreciate customers like you the most.
- Step By step logistics

Jalen W

(5) 7/13/2023 Burke

Alex and the crew were great, respectful and good with the items. Zero breaks due to their handling and good communication throughout the job. I’ll hire them again ! And Nate was the strongest! :)

Mover's response:
Thank you for commenting on how well our crew works. It definitely takes this crew a while before they want a break. They truly are the hard working and give 1000% every time we set out. Nate is definitely competitive when he’s Lead. We love to give out the best quality work possible.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min