HireAHelper's Review Of Step By step logistics - A Local Woodbridge Moving Company

(4.9 out of 5 / 726 reviews)

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

Woodbridge, VA / Moving services within 60 miles

Booked on 1,490 moves through HireAHelper

726 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

5 years in business

 

Step By step logistics — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Step By step logistics. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Step By step logistics

We Have Excellent Moving Crews that are Experienced with Moving HEAVY & DIFFICULT Objects. We provide Safe Labor Services for Your Home Move & Even your Business! Let Us take you Stress away with Our Reliable Crew.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Step By step logistics Moving Reviews in Woodbridge

These are real Woodbridge area customers. Unedited, unfiltered reviews of Step By step logistics. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
726 reviews
97%
2%
0%
1%
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Leah N

(5) 5/7/2023 Alexandria

Alex and his assistant were really great all around. They were amazing at packing our storage unit efficiently so that everything from our very full truck fit into the unit. They were so helpful and safe while moving some very heavy pieces and also helped me to back the truck out. We would definitely recommend them and will use them again if the opportunity arises.

Mover's response:
Thank you for choosing us for your move. We will be delighted to work with again in the future. Our crews are very experienced with storage packing like NO OTHER! They know how to make everything fit. Thank you again for choosing STEP BY STEP
- Step By step logistics

Steven W

(5) 5/5/2023 Fredericksburg

Alex and Leo dis an amazing job loading the truck. I would highly recommend to ise them when choosing a professional team!

Mover's response:
Thank you booking STEP BY STEP! Alex & Leo is a power crew for sure!! They are some fast packers especially when it comes to a truck. Thank you for choosing STEP BY STEP.
- Step By step logistics

Lisa S

(5) 4/26/2023 Locust Grove

Actually called to come earlier than scheduled time which worked well for us. They worked hard and consistently for the 2 hrs we scheduled. Polite and respectful. Would highly recommend

Mover's response:
Thank you for working with us. If we have earlier times available for our customers; we always follow up to see if your READY for us. Most customers like your self are always excited for us to come sooner. Thank you again for choosing STEP BY STEP! We appreciate it.
- Step By step logistics

James B

(5) 4/27/2023 Fairfax

Came on time, friendly, got the job done in the allotted time - would recommend

Mover's response:
Thank you for sayin our crew is friendly. Not only are we professional we are definitely fast. Feel free to book with us again in the future.
- Step By step logistics

Carla P

(5) 5/6/2023 Annandale

Alex, Deandre, Quan and Leo from Step by Step Logistics did an excellent job on our move. They contacted us a couple of hours before their arrival to discuss our moving plans. They were all very polite, professional and assured us that they will get the job done in the time frame we requested. They arrived on time and started working immediately. They handled everything with care and packed all of it securely into our container. They organized our things so well leaving room in the container. What we absolutely loved is that they were able to complete the job in less time than we scheduled!! My husband and I were very happy with their service and highly recommend them.

Mover's response:
Thank you for choosing STEP BY STEP! Our crew is very professional & will handle all of your personal items with CARE. We take this very seriously and try our best to make sure each one of our customers are satisfied before we leave each job.
- Step By step logistics

Paxton W

(5) 5/5/2023 Washington

I had an AMAZING experience moving with Step By Step Logistics!! D’Andre and Quan were extremely professional, arrived early, and had everything done very efficiently. They were super kind and able to go with the flow. My couch didn’t fit in the elevator, and they maneuvered it up 3 flights of stairs in a small spiral staircase. I would absolutely recommend them, and I will most definitely be booking again.

Mover's response:
Thank you for your future recommendations!! We appreciate your review of your experience with our crew. We’re highly experienced so tight spaces don’t bother us. We know exactly how to get the job done. We can’t wait to work with you again.
- Step By step logistics

Roland C

(5) 4/22/2023 Herndon

The guys were a great help with good attitudes. Got the job done efficiently and with care. Thank you.

Mover's response:
Thank you mentioning how the team handled your belongings. We definitely go out of our way to car of everything like it’s our very own.
- Step By step logistics

Wesley B

(5) 4/30/2023 Woodbridge

Super quick and super professional! Brought extra guys even to get done faster.

Mover's response:
Thank you so much for your genuine patience with our crew. We appreciate customers like you the most!! Moving days can be hectic with unexpected surprises, but when we arrive things always get done quickly and on time. Thank you again. -STEP BY STEP
- Step By step logistics

Scott K

(5) 4/27/2023 Washington

They did a great job!

Mover's response:
Thank you for the compliments!! We truly enjoyed coming out & working with you. Feel free to boo with us in the future.
- Step By step logistics

Michael S

(5) 4/28/2023 Fairfax

The team (DeAndre & Kwan) arrived on-time and ready to work. They were efficient, careful and communicative. Very respectful of the house and belongings. Master packers, I can’t believe how well they fit the maximum amount of stuff securely in a truck. The job was completed well before the allotted time. Very pleased with Step-by-step. Thanks!

Mover's response:
Thank you so much for working with us, time management means a lot to our crew. Moving days can be stressful for our clients, so we always make sure that we are prepared and handle all of your items with care during each job. Reach back out to us if you ever need our assistance.
- Step By step logistics

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Speedy Response & All of their needs meet.

What can a customer expect on moving day if they hire you?

They can expect my men to arrive on time to the site.

How should a customer prepare for moving day?

Everything that the customer wants moved should be organized to make the move Simple!

What types of moves have you handled?

We are a very experience crew, we have moved local offices and even 5-6 bedroom homes for some of our clients in the past. We moved very heavy safes, and grand pianos up and down stairs as well.

What's your favorite part about being a mover?

My Favorite part is making the moving process simple for my customer, because most of them are stressed about about the process initially.

What training do you provide your crew members?

How to be to organized the day before & day of the job. We do hands on workshops every Monday on Communication skills, New Techniques for moving & Safe Handling practices.

Step By step logistics Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
Mask, Gloves, (always included, no fee)
Furniture dolly or straps:
upon request, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
Tool Box, (always included, no fee)
Hand truck:
$5.00/ea.

Hours

Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min